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Radisson Hotel Kandy

Photo gallery for Radisson Hotel Kandy

Exterior
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from room

Overview of Radisson Hotel Kandy

Radisson Hotel Kandy

4.0 star property
4-star hotel with outdoor pool, near Temple of the Tooth

8.8/10 Fabulous

357 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Kandy

Getting around

  • Kandy Railway Station - 27 min walk

Restaurants

  • Slightly Chilled Lounge - 3 min drive
  • Burger King - 13 min walk
  • Café Walk - 13 min walk
  • Queen's Pastry Coner - 15 min walk
  • The Pub - 15 min walk
Map

About this property

Radisson Hotel Kandy

Take in the views from the rooftop terrace when you stay at Radisson Hotel Kandy. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Fellow travellers love the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: USD 60
  • New Year's Eve (31 December) gala dinner per child: USD 30 (from 3 to 11 years old)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property uses a grey water recycling system. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Does Radisson Hotel Kandy offer free cancellation for a full refund?
Yes, Radisson Hotel Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Hotel Kandy?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Hotel Kandy?
Yes, there's an outdoor pool.
Are pets allowed at Radisson Hotel Kandy?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Radisson Hotel Kandy?
Yes. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Radisson Hotel Kandy?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Radisson Hotel Kandy and nearby?
Radisson Hotel Kandy has an outdoor pool and a fitness centre.
Are there restaurants at or near Radisson Hotel Kandy?
Yes, there's an on-site restaurant.
What's the area around Radisson Hotel Kandy like?
Radisson Hotel Kandy is in the heart of Kandy, a short 12-minute walk from Wales Park and 18 minutes' walk from Temple of the Tooth. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

shairan-bose, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent friendly staff, always there to help with the smile. Fully recommended
Verified Expedia guest review

10/10 Exceptional

Love the hotel and all staff and management, stayc2 days in state of one day, I shall be back
serge, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Katy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
A lovely hotel with great service. Lovely room but a little worn in places. Rooftop pool was lovely and bar/restaurant. Breakfast was good. Room had a view of Kandy lake. Hotel was walking distance to the lake.
Ruth, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great view. Great service. Excellent breakfast
Khaled, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Good hotel in Kandy
Good option, well priced and clean
Alifia, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Won't be recommending this place.
The hotel doesn't live up to the expectation. The staff really should get more training In customer service. It's a chain, but a sri lankan chain - they are doing things of how they see it in their own perspective. Even though the hotel is new it is already very "tired". All of the mirrors were foggy (maybe that's the design?). The breakfast was no good at all. Could've stayed at a much nicer place with greater service for half the price!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

One night only
Lovely airy reception area. Staff very friendly and efficient. Room was a good size - very clean and comfortable . Great nights sleep in a scrumptious bed . Loved the view from the upstairs bar/pool area at night - worth a visit .
Anthony, 1-night trip
Verified Hotels.com guest review