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Room options

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

At a glance

Hotel size

  • 132 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Express check-in/out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Playground
  • Free babysitting

Working away

  • 10 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 11 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

The buffet breakfast is a little bit pricey.
Alexander, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Yew Seng Albert, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Business trip
Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience to stay here.
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Qomaruddin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Qomaruddin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Teddy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

All are in good condition in average.
3-night trip
Verified Expedia guest review

8/10 Very good

The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

Its a new and clean hotel.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Syabani, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good experience
it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
toh, 1-night business trip
Verified Hotels.com guest review