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All properties in Tomakomai, Hokkaido, Japan

Smile Hotel Tomakomai

3-star Tomakomai hotel with restaurant

  • Free WiFi
From
S$123

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  • Lobby Sitting Area
  • Living Area
  • Living Area
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1-1-2, Nishiki Cho, Tomakomai, 053-0023, Hokkaido, Japan
7.2.Good.
See all 25 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Digital TV service

What’s around

  • Sapporo Dome in the region

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room, 12㎡, Smoking
  • Single Room, 12㎡, Non Smoking
  • Single Room, 14㎡, Non Smoking
  • Single Room, 14㎡, Smoking
  • Semi-double Room, Non Smoking
  • Semi-double Room, Smoking

What’s around

Landmarks

  • Sapporo Dome in the region

Getting around

  • New Chitose Airport (CTS) - 22 min drive
  • Tomakomai Station - 12 min walk
  • Uenae Station - 17 min drive
  • New Chitose Airport Station - 22 min drive
map
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1-1-2, Nishiki Cho, Tomakomai, 053-0023, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 97 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Japanese breakfast daily (surcharge)
  • Restaurant
  • Microwave in a common area

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 660 for adults and JPY 660 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Smile Hotel Tomakomai
  • Smile Tomakomai
  • Smile Hotel Tomakomai Hotel
  • Smile Hotel Tomakomai Tomakomai
  • Smile Hotel Tomakomai Hotel Tomakomai

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Smile Hotel Tomakomai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Smile Hotel Tomakomai.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is 10 AM.
  • Yes, Carioca offers Japanese cuisine. Nearby restaurants include なかよしラーメン苫小牧支店 (4-min walk), 屋台通り錦町橫丁 (4-min walk), and ココトマカフェ (12-min walk).
7.2.Good.
  • 8.0.Very good

    満足

    比較的に良心的な価格です。道路をはさんだ目の前にコンビニ(セブンイレブン)があり、何かと便利です。シャワーが、慣れないと、水圧を上げないと元の設定に戻るやりずらさを感じます。

    4 night business trip, Oct 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    歩こう

    駅からは少し離れていますが歩けるきょりです。 コンビニが近くにあるので便利です。

    1 night trip, Apr 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    飲食街に近い国道沿い。マンガ 多い

    じゅんじゅんス, 1 night business trip, Oct 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    出張

    駅からのアクセスが極めて良いです。 また、施設も清潔です。

    1 night business trip, Aug 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    少し古いので仕方ないですが、出張で宿泊するには十分です。コロナの影響で朝食がセットになっており、ホッキカレーがなくなっていたのは残念でした。

    2 night business trip, Jul 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    錦町

    繁華街に近くて楽だ。

    1 night business trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    周辺には昭和の雰囲気の飲食店が多い

    建物自体は古いが普通のホテル。 ホテルの裏手は昭和な感じのスナックや食べ物屋が多い。

    KENICHI, 2 night business trip, Jun 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    リーズナブルて快適^_^

    新しくは無いが、喫煙可能室も快適でした。

    1 night trip, Oct 9, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    スマイルホテル

    お風呂のシャワーの使い方がいまいち分かりずらかった

    toru, 1 night trip, Sep 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    まあ、よかったかな

    駅からは、徒歩だと遠い。 リノベーションされて中は、きれい。 でも、外観見たときは、大丈夫か?と思った。朝食は、普通。おいしくいただきました。

    Atsushi, 1 night business trip, Sep 5, 2019

    Verified Hotels.com guest review

See all 25 reviews