All properties in Tomakomai, Hokkaido, Japan

Smile Hotel Tomakomai

3-star Tomakomai hotel with restaurant

  • Free WiFi

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Living Area
  • Living Area
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 67.
1 / 67Lobby Sitting Area
1-1-2, Nishiki Cho, Tomakomai, 053-0023, Hokkaido, Japan
See all 25 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 97 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Digital TV service

What’s around

  • Sapporo Dome in the region

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room, 12㎡, Smoking
  • Single Room, 12㎡, Non Smoking
  • Single Room, 14㎡, Non Smoking
  • Single Room, 14㎡, Smoking
  • Semi-double Room, Non Smoking
  • Semi-double Room, Smoking

What’s around


  • Sapporo Dome in the region

Getting around

  • New Chitose Airport (CTS) - 22 min drive
  • Tomakomai Station - 12 min walk
  • Uenae Station - 17 min drive
  • New Chitose Airport Station - 22 min drive
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1-1-2, Nishiki Cho, Tomakomai, 053-0023, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 97 rooms


  • Check-in time 3:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Japanese breakfast daily (surcharge)
  • Restaurant
  • Microwave in a common area

Working away

  • Meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities


  • Wheelchair-accessible registration desk

Languages Spoken

  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping

Special features


Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 660 for adults and JPY 660 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Smile Hotel Tomakomai
  • Smile Tomakomai
  • Smile Hotel Tomakomai Hotel
  • Smile Hotel Tomakomai Tomakomai
  • Smile Hotel Tomakomai Hotel Tomakomai

*See fees & policies for additional details or extra charges


  • Yes, Smile Hotel Tomakomai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Smile Hotel Tomakomai.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is 10 AM.
  • Yes, Carioca offers Japanese cuisine. Nearby restaurants include なかよしラーメン苫小牧支店 (4-min walk), 屋台通り錦町橫丁 (4-min walk), and ココトマカフェ (12-min walk).
  • 8.0.Very good



    4 night business trip, Oct 17, 2021

    Verified guest review

  • 6.0.Good


    駅からは少し離れていますが歩けるきょりです。 コンビニが近くにあるので便利です。

    1 night trip, Apr 20, 2021

    Verified guest review

  • 10.0.Exceptional

    飲食街に近い国道沿い。マンガ 多い

    じゅんじゅんス, 1 night business trip, Oct 28, 2020

    Verified Expedia guest review

  • 8.0.Very good


    駅からのアクセスが極めて良いです。 また、施設も清潔です。

    1 night business trip, Aug 8, 2020

    Verified guest review

  • 8.0.Very good


    2 night business trip, Jul 15, 2020

    Verified guest review

  • 8.0.Very good



    1 night business trip, Jul 9, 2020

    Verified guest review

  • 6.0.Good


    建物自体は古いが普通のホテル。 ホテルの裏手は昭和な感じのスナックや食べ物屋が多い。

    KENICHI, 2 night business trip, Jun 28, 2020

    Verified guest review

  • 8.0.Very good



    1 night trip, Oct 9, 2019

    Verified guest review

  • 6.0.Good



    toru, 1 night trip, Sep 28, 2019

    Verified guest review

  • 8.0.Very good


    駅からは、徒歩だと遠い。 リノベーションされて中は、きれい。 でも、外観見たときは、大丈夫か?と思った。朝食は、普通。おいしくいただきました。

    Atsushi, 1 night business trip, Sep 5, 2019

    Verified guest review

See all 25 reviews