All hotels in Chester, United Kingdom
1 room, 2 adults

The Mill Hotel & Spa - Chester

3-star3 stars
Milton StreetChesterEnglandCH1 3NFUnited Kingdom

Romantic hotel with spa, near Chester Cathedral
  • Free full breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Fabulous8.6
Location
Great location
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Comfort
More comfort would be nice
628See all 628 Hotels.com reviews
From 1,717 reviewsTripAdvisor Traveller Rating

The Mill Hotel & Spa - Chester

Hotel Info: 6823 2342

from S$124
  • Classic Double Room, 1 Double Bed
  • Classic Single Room, 1 Twin Bed
  • Business Double Room, 1 King Bed
  • Club Double Room, 1 King Bed
  • Deluxe Double Room, Canal View
  • Classic Twin Room, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-6 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Canal Barge - This restaurant serves lunch and dinner.

The Mill Hotel & Spa - Chester’s small print

Also known as

  • Hotel Mill
  • Mill Chester
  • Mill Hotel
  • Mill Hotel Chester
  • Mill Hotel Spa

Policies

Special cancellation policies or charges may apply for group reservations of more than 9 rooms. We request a deposit of 25% within 3 weeks of making the booking. A full, non-refundable payment required 14 days prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 7.50 per day

Rollaway beds are available for GBP 15.0 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Mill Hotel & Spa - Chester

Landmarks

  • Chester Cathedral - 10 min walk
  • Grosvenor Museum - 16 min walk
  • Grosvenor Park - 8 min walk
  • Eastgate Clock - 9 min walk
  • The Rows of Chester - 9 min walk
  • Roman Amphitheatre - 10 min walk
  • Chester City Walls - 11 min walk
  • Chester Town Hall - 11 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 38 min drive
  • Manchester (MAN) - 42 min drive
  • Chester Station - 7 min walk
  • Bache Station - 29 min walk
  • Ellesmere Port Station - 18 min drive
  • Self parking (surcharge)

Recent reviews

Fabulous 8.6 From 628 reviews

The Mill Hotel & Spa - Chester
Poor2.0
Dusty, tired and over a disco
Nowhere on Hotels.com is it mentioned that this hotel has a dinner dance every Friday and Saturday night until 1am with loud music and screaming. We were forced to stay over this noise 2 floors above and had to keep the window open due to the absence of air conditioning and the only provision being a dirty fan that blew dust all around the room (see picture). The room decor and fittings are tired and the whole thing has an air of an old motel which would be fine if that was the price bracket at the side of a highway. Never heard of a spa hotel that didn’t provide robes and slippers to guests. Whilst staff were mostly polite they were ineffective and unhelpful and their responses to complaints were very polished. We don’t usually get complaints from the third floor just the second, isn’t a response. They obviously know their noise is a problem but don’t warn customers so we can make the choice to not ensure it. This is dishonest and I wouldn’t stay there again. The pool and facilities were pleasant but a little crowded for the size and it wasn’t helpful to only be informed on checkout that robes and slippers could have been hired at additional cost when we had gone out and purchased these to use the facilities when we were told none were available.
A Traveller, gb1 night trip
The Mill Hotel & Spa - Chester
Fair4.0
Key card didn’t work twice No towels in room (staff did sort this out straight away) Room was boiling hot Kept awake due to noise outside and above
A Traveller, gb1 night trip
The Mill Hotel & Spa - Chester
Good6.0
How do you like your eggs in the morning?
No air con made the room too hot when over 20c, also the traffic outside our room (not canal facing) meant having the window open was too noisy, the in room fan was only a small desk fan which is also not ideal. Some of the guests who stayed here were a little up themselves to say the least. The breakfast was okay but have to order scrambled egg once seated not at buffet so turns up later after youve eaten most of your food. Would stay again if different time of year, the hotel looks great and the boat trips would be something i would come back for.
A Traveller, gb2 night trip
The Mill Hotel & Spa - Chester
Very Good8.0
Unique, Comfortable, excellent location, friendly.
Lovely place! Unique! Converted an old Mill to a hotel and spa. Great location! Quiet! Asked to move the another side facing residential area rather than highway. Only one night stand. Our second time in Chester. Happy to stay at The Mill.
A Traveller, us1 night trip
The Mill Hotel & Spa - Chester
Good6.0
Not worth the cost!
Room was clean and tidy, bathroom rather small, shower cubicle tiny! Traffic noise very loud all night on south side. Restaraunt meal mediocre. Temporary roadworks with diversions gave sat nav problems.
Desmond, gb2 night trip

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The Mill Hotel & Spa - Chester

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