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AC Hotel by Marriott San Jose Downtown

3.5-star hotel with outdoor pool, near SAP Center at San Jose

  • Free WiFi

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Executive Room, 1 King Bed, Non Smoking - Living Area
  • Room, 1 Queen Bed, Non Smoking - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 32.
1 / 32Outdoor Pool
350 West Santa Clara Street, San Jose, 95113, CA, United States of America
8.6.Fabulous.
  • The room was chilly and heater was fixed at 66F and could not be increased.

    Nov 26, 2019

  • Clean, modern, friendly efficient people. But in the end a hotel is a place to sleep at:…

    Jul 18, 2021

See all 704 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 204 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Downtown San Jose
  • SAP Center at San Jose - 5 min walk
  • San Jose Convention Center - 11 min walk
  • San Jose State University - 17 min walk
  • San Jose Center for the Performing Arts - 8 min walk
  • San Jose Museum of Art - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, Multiple Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

Location

350 West Santa Clara Street, San Jose, 95113, CA, United States of America
  • In Downtown San Jose
  • SAP Center at San Jose - 5 min walk
  • San Jose Convention Center - 11 min walk

What’s around

Landmarks

  • In Downtown San Jose
  • SAP Center at San Jose - 5 min walk
  • San Jose Convention Center - 11 min walk
  • San Jose State University - 17 min walk
  • San Jose Center for the Performing Arts - 8 min walk
  • San Jose Museum of Art - 8 min walk
  • The Tech Interactive - 10 min walk
  • San Jose Civic Auditorium - 11 min walk
  • Children's Discovery Museum - 14 min walk
  • San Pedro Square - 5 min walk
  • Adobe Corporate Headquarters - 8 min walk

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • San Jose Diridon Station - 10 min walk
  • San Jose College Park Station - 27 min walk
  • Tamien Station (Caltrain) - 3 min drive
  • San Fernando Station - 8 min walk
  • Santa Clara Station - 11 min walk
  • Convention Center Station - 11 min walk

At a glance

Hotel size

  • This hotel has 204 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 35.00 per day; includes in/out privileges)
  • Onsite valet parking (USD 45.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Health club

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Netflix
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Ac San Jose Downtown
  • Ac By Marriott Jose Jose
  • AC Hotel by Marriott San Jose Downtown Hotel
  • AC Hotel by Marriott San Jose Downtown San Jose
  • AC Hotel by Marriott San Jose Downtown Hotel San Jose

Optional extras

Self parking costs USD 35.00 per day with in/out privileges

Valet parking costs USD 45.00 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 21.00 for adults and USD 10.50 for children (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, AC Hotel by Marriott San Jose Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 35.00 per day. Valet parking costs USD 45.00 per day. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Amici's East Coast Pizzeria (3-min walk), Farmers Union Building (4-min walk), and Olla Cocina (5-min walk).
  • AC Hotel by Marriott San Jose Downtown has an outdoor pool and a health club.
8.6.Fabulous.
  • 8.0.Very good

    Great room

    Overall stay was good.Front desk was polite and courteous.Rooms were clean and smelled good.Would I stay again? No doubt.I was only surprised that I had to pay $35 to park on site,Wish I was told that when I made reservations.

    Juan, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A new hotel in downtown San Jose

    Very clean hotel room. Designed to be easy to clean and to show dirt! Brand new rooms. Very quiet for being located next to an expressway.

    3 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Better for a Business Trip

    Anna, 1 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First time in San Jose - will stay here again!

    The hotel is modern and spacious. Staff was very friendly and helpful.

    Christopher, 1 night trip with friends, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotels.com provided false information for the room type. So when I checked in not only did I not get the actual room intentionally booked, but it was not available at the hotel as they were all currently booked. The Hotel staff confirmed that the Hotels.com room option they had listed was wrong and misleading.

    Keziah, 1 night family trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Room was never cleaned during my 5 night stay. Breakfast area was closed entirely for 2 days of my stay. Has to make other plans to get morning coffee.

    Marcy, 2 night trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    UNSATISFIED

    THE SHEETS ON OUR BED WAS DIRTY, STAINS ON THE BATHROOM WALLS, AND HAD TO PAY 40 DOLLARS FOR A PARKING GARAGE WHICH IS NOT STATED WHEN BOOKING THE HOTEL

    ASHLEY, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Central location, clean & modern

    Fast friendly check in, lovely girl checked us into this modern and clean hotel. They validated our ticket for easy parking in the attached garage. Great location, walkable to San Pedro Square restaurants and bars. We got a 7th floor suite with two queen beds and separate seating area. Convenient USB charging points at desk and beside beds. Great black out curtains, although this exposed their weak spot not cleaning the inside windows and ledges , but very clean overall. Disappointed by swimming pool closure, shrugged off by other receptionist, something to do with bad Ph, very complacent! Pool was tiny anyway. Overall I would highly recommend.

    John, 1 night trip with friends, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Romantic Weekend Stay

    Great stay! The staff was friendly and helpful, and all of the amenities are clean and well maintained. I would definitely recommend staying here to a friend.

    Cassandra, 1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I liked that it was very nice and clean but I didnt like the night staff very rude

    1 night family trip, Apr 18, 2021

    Verified Expedia guest review

See all 704 reviews