Reef Resort Motel

Photo gallery for Reef Resort Motel

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Flat-screen TV
Individually decorated, individually furnished, laptop workspace

Overview of Reef Resort Motel

Reef Resort Motel

4.0 star property
Mackay upscale motel with outdoor pool

7.6/10 Good

285 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Meeting Facilities
  • Laundry facilities
The price is S$87
Price available on 26/08/2022
166-170 Nebo Road, West Mackay, QLD, 4740
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Room service
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Cribs/infant beds (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In West Mackay

Getting around

  • Mackay, QLD (MKY) - 5 min drive
  • Nabilla Station - 18 min drive
  • Mapalo Station - 25 min drive
  • Mackay Station - 29 min walk

About this property

Reef Resort Motel

A great choice for a stay in Mackay, Reef Resort Motel is just 2.7 mi (4.4 km) from the airport. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers say good things about the comfortable beds and helpful staff.



Cleaning and safety practices

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms


  • Check-in time from 2:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • The front desk is open from 7:30 AM - 9:30 PM on public holidays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Room service

Working away

  • Conference space


  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • Safe-deposit box at front desk
  • An outdoor pool


  • No elevator (single level property)


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave (on request)
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: AUD 50 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between 8:30 PM and 10:00 PM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Cribs/infant beds are available for AUD 11.0 per night
  • Rollaway beds are available for AUD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Reef Mackay
Best Western Reef Resort Mackay
Reef Resort Motel West Mackay
MAS Country Reef Resort Motel
Reef West Mackay
Reef Resort Motel Motel
Reef Resort Motel West Mackay
Reef Resort Motel Motel West Mackay

Frequently asked questions

Does Reef Resort Motel offer free cancellation for a full refund?
Yes, Reef Resort Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Reef Resort Motel?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Reef Resort Motel on 26 August 2022 start from S$87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Reef Resort Motel?
This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Reef Resort Motel?
Yes, there's an outdoor pool.
Are pets allowed at Reef Resort Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Reef Resort Motel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Reef Resort Motel?
You can check in from 2:00 PM - 8:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Reef Resort Motel and nearby?
Reef Resort Motel has an outdoor pool.
Are there restaurants at or near Reef Resort Motel?
Yes. Nearby restaurants include Kevin's Place (2 mi), Jamaica Blue (2.1 mi), and Cool Mango Salad Bar (2.1 mi).
What's the area around Reef Resort Motel like?
Reef Resort Motel is a short 15-minute walk from Pioneer Valley and 16 minutes' walk from Mackay Regional Botanic Gardens. Travelers say this motel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Matthew, 1-night trip
Verified guest review

2/10 Poor

Donna, 2-night trip
Verified Wotif guest review

2/10 Poor

wouldnt stay again
Lyndsy, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Ross, 1-night family trip
Verified Wotif guest review

6/10 Good

There was nothing in the room, no plates, no cutlery, no tea towel, no detergent, had to ask for an iron, the ironing board was not real safe. There was also an open bottle of milk in the fridge so do wonder if the room was actually cleaned. Would not stay at this motel again.
Karen, 1-night family trip
Verified Wotif guest review

8/10 Very good

Comfortable stay for a few nights
nick, 2-night business trip
Verified Wotif guest review

4/10 Fair

Dirty stained carpet. Old frayed bath towels. No milk, no biscuits and not enough coffee and sugar. Other motels I have stayed at had ample milk etc.
Giuseppe, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Close to everything
Geoffrey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Easy access, walking distance to Dragon Magic Asian Takeaway. Good water pressure in the shower. Reception were friendly and helped out with some cutlery for us
Beck, 1-night family trip
Verified Lastminute guest review

6/10 Good

Carolyn, 1-night trip
Verified Wotif guest review