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Hotel Citadelle

3-star hotel in Les Rivieres

  • Free WiFi and free parking
From
S$75

Image gallery

  • Superior Room, 1 King Bed - Guest Room
  • Superior Room, 1 King Bed - Guest Room
  • Deluxe Apartment (8 people) - In-Room Dining
  • Standard Room, 1 Queen Bed - Living Area
  • Superior Room, 1 King Bed - Guest Room
Superior Room, 1 King Bed - Guest Room. Image 1 of 46.
1 / 46Superior Room, 1 King Bed - Guest Room
4800 Boulevard Wilfrid-Hamel, Quebec, G1P 2J9, QC, Canada
7.2.Good.
  • The place was dirty. Anything that goes on the bathroom floor you get it back black...…

    Mar 26, 2021

  • Great location, easy to get to food, and right off the highway, great for people on the…

    Aug 6, 2020

See all 140 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Coffee shop/café
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free newspapers in the lobby

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Les Rivieres
  • Carie Factory Amusement Center - 36 min walk
  • Recreofun Amusement Centre - 37 min walk
  • Club de Golf L'Albatros Ste Foy - 2.5 mi / 4 km
  • Laval University - 5.4 mi / 8.7 km
  • Laurier Quebec - 4.1 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Double Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Hot Tub
  • Connecting Room (basement), 2 Queen Beds with Double Sofabed
  • Family Room (basement), 2 Queen Beds and 1 Double Bed
  • Deluxe Apartment (8 people)

Location

4800 Boulevard Wilfrid-Hamel, Quebec, G1P 2J9, QC, Canada
  • In Les Rivieres
  • Carie Factory Amusement Center - 36 min walk
  • Recreofun Amusement Centre - 37 min walk

What’s around

Landmarks

  • In Les Rivieres
  • Carie Factory Amusement Center - 36 min walk
  • Recreofun Amusement Centre - 37 min walk
  • Club de Golf L'Albatros Ste Foy - 2.5 mi / 4 km
  • Laval University - 5.4 mi / 8.7 km
  • Laurier Quebec - 4.1 mi / 6.5 km
  • Les Galeries de la Capitale - 4.5 mi / 7.3 km
  • Aquarium du Québec - 4.8 mi / 7.7 km
  • Videotron Centre - 6.3 mi / 10.1 km
  • Quebec City Town Hall - 8.8 mi / 14.2 km
  • Old Port Quebec City - 9 mi / 14.4 km

Getting around

  • Jean Lesage International Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 6 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 9 min drive
  • Quebec Palace Station - 14 min drive

At a glance

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 3:00 PM-4:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café
  • Free reception
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Citadelle Quebec
  • Hotel Citadelle
  • Hotel Citadelle Quebec/Quebec City
  • Hotel Citadelle Hotel
  • Hotel Citadelle Quebec
  • Hotel Citadelle Hotel Quebec

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Citadelle does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Rascal (4-min walk), Au Vieux Duluth (6-min walk), and Chez Victor (6-min walk).
  • Have fun with nearby winter activities like skiing.
7.2.Good.
  • 10.0.Exceptional

    Friendly service, nice rooms, breakfast simple but good!

    Chris, 2 night family trip, Feb 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    As I pointed out to the staff, it would be usefull for the client if staff could verify if everything works in the room i.e. TV.

    sebastien, 1 night trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    2 stars. Disappointing breakfast. The best is the bath tub. If you just want to spend a night and keep going. This place is fine.

    1 night romance trip, Oct 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Acceptable

    Hotel was somewhat older and shabbier than we expected. The reception was good though friendly and helpful. Breakfast was fine , nothing special. Construction made things difficult. Still, certainly acceptable.

    Rose, 1 night trip with friends, Sep 18, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Breakfast is very poor..............................................

    AW, 1 night family trip, Aug 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    Everything was okay, except for the traffic going in and out of the hotel, very difficult from a very busy road, had to pass hotel and look for a place to turn around.

    1 night family trip, Aug 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall our room was clean and comfortable. Nice spacious bathroom. We were disappointed in the breakfast - the breakfast room was very small and did not have enough seating to accommodate everyone. There were also not enough cutlery and hotel staff were not keeping up with demand.

    Jessie, 1 night romance trip, Aug 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good value.

    Room fine, clean but bathroom door very skweeky, A/C unit noisy at times. Breakfast very basic.

    Patsy, 1 night romance trip, Aug 6, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The staff we dealt with were very nice and very helpful. The room was fine, a very standard hotel room. The tub was overlarge, which was a nice change. The breakfast was very disappointing, as it was really only cereal, hard boiled eggs and some grocery store muffins cut into quarters.

    1 night trip, Aug 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    OK motel for 1 or 2 nights stay. There is nothing around the industrial area. The rooms are bit small and outdated. Two big office chairs makes the room more crowded. No closets in the room. Not enough electric wall outlets. The breakfast is ok, cereals bread muffins and croissants and cold boiled eggs.

    2 night family trip, Jul 28, 2019

    Verified Expedia guest review

See all 140 reviews