Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Ocean Coral & Turquesa El Beso Adults Only - All Inclusive

Adults-only beachfront property with spa, near Puerto Morelos Beach

  • Free WiFi and free parking
From
S$285

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Pool
  • Beach
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S.S. 12, Mza. 15, Lote 1-02, 103, Puerto Morelos, 77511, QROO, Mexico
7.4.Good.
  • This was our 3rd hotel since our flight was cancelled . This hotel is close to the…

    Dec 25, 2021

  • Wings terrace, cat park, calm music

    Nov 20, 2021

See all 243 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 200 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools

What’s around

  • On the beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 17 min walk
  • Crococun Zoo - 39 min walk
  • Ojo de Agua Beach - 2.5 mi / 4.1 km
  • Puerto Morelos Town Square - 5.5 mi / 8.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite Beso Garden View
  • Junior Suite Beso Ocean View

What’s around

Landmarks

  • On the beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 17 min walk
  • Crococun Zoo - 39 min walk
  • Ojo de Agua Beach - 2.5 mi / 4.1 km
  • Puerto Morelos Town Square - 5.5 mi / 8.8 km
  • Artisans Market - 3.3 mi / 5.3 km
  • Sanctuary of Hope and Time Capsule - 5.2 mi / 8.4 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5.5 mi / 8.8 km
  • Puerto Morelos Reef - 5.5 mi / 8.9 km
  • San Jose Catholic Parish - 5.5 mi / 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
map
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S.S. 12, Mza. 15, Lote 1-02, 103, Puerto Morelos, 77511, QROO, Mexico

At a glance

Size

  • 200 rooms

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • 9 restaurants
  • 5 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Pool sun loungers
  • Health club
  • Outdoor tennis courts - 1
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Golf lessons available nearby
  • Beach towels
  • Pool umbrellas
  • Tennis on site
  • Number of spa tubs - 1

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Casa del Mar - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.

Blue Moon - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only.

Sensai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Villa Marina - This restaurant specializes in Mexican cuisine and serves brunch and dinner. Open select days.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Ocean Turquesa All Inclusive Puerto Morelos
  • Privilege Ocean Coral Turquesa All Inclusive Puerto Morelos
  • Privilege Ocean Coral Turquesa All Inclusive
  • Privilege Ocean Coral Turquesa Puerto Morelos
  • Privilege Ocean Coral Turques

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ocean Coral & Turquesa El Beso Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking. Parking spots may be limited.

  • Yes, there are 4 outdoor pools.

  • Sorry, pets aren't allowed.

  • You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

  • Yes, there are 9 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include I Wanna Pizza (2.9 mi), John Gray's Kitchen (3 mi), and Sabor de Mexico (3 mi).

  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Ocean Coral & Turquesa El Beso Adults Only - All Inclusive also has 5 bars and a health club, as well as spa services and a garden.
7.4.Good.
  • 2.0.Poor

    DO NOT STAY HERE...YOU WILL BE DISAPPOINTED!

    HORRIBLE EXPERIENCE!! Didn't get the room we paid for until after we made a scene, and had to sign a waiver that we were getting 'upgraded'. Hot water didn't work, shower barely sprinkled lukewarm water. Dust all over the floors. Had to sit through a 'Presentation' for service that wasn't for us. Got plastic bottle/low-end liquor instead of 'Sky, Absolut or Stoli' which was available to us. And if you wanted any kind of service, you HAVE to tip or be ignored. As soon as the presentation is over, you are forgotten if you don't upgrade. Staff blamed us and Hotels.com for the issues at the hotel, saying it was our fault for not checking into things more, and not discussing with Hotels.com. However, if we upgraded to 'Privlege' this wouldn't have happened. What a joke of a place. They said that waits for dinner were never more than 10-15 minutes; we waited 1-2 hours at least every night for dinner. The pool was cold all day long, never got warm. Just an overall TERRIBLE experience! I would never recommend this hotel/resort, nor any of its affiliates. There are SO MANY better options out there. Things are old, unkept, and not maintained. You WILL be disappointed!

    Ravi, 4 night trip, Nov 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property is not too big is not too small, the food was great the drinks were ok.

    Hairon Jose, 4 night romance trip, Nov 5, 2021

    Verified Expedia guest review

  • 2.0.Poor

    No working elevator Bed bugs Air conditioning barely worked Toilet wouldn't flush

    Kristina, 5 night romance trip, Oct 18, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    Horrible! Resort check in took an hour before someone helped us! The breakfast restaurant was extremely hot. Meanwhile the elevators did not work so we had to walk up and down 4 flights of stairs! We were on adult side and we couldn’t play music. Food was horrible and the rooms were hot and there were no wash cloths!! We had to call 3 times before someone bought clean towels! I will never recommend!!

    Shenise, 2 night trip with friends, Oct 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Ocean coral turquesa es excelente en todo especialmente el servicio,en todas las áreas quiero nombrar unas personas muy especiales para mi que nos dieron un trato extraordinario. Idalia en servicio de bebidas,al igual que Ricardo, Excelente servicio en los masajes Tambien recibimos una experiencia extraordinaria en una cena romántica y por supuesto en room service todo excelente. Espero regresar muy pronto para disfrutar nuevamente de este paraíso terrenal.

    Jaime Araujo, 5 night family trip, Aug 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean , paradise landscape … beautiful

    Juan Carlos Castillo, 7 night family trip, Aug 25, 2021

    Verified Expedia guest review

  • 6.0.Good

    Overall the stay was nice. Staff was courteous, food was good, room view and size were good. After we checked in and going to the room, they told us the elevator was not working, we were on the 4th floor. Once we got to our room, we notice it had 2 queen beds. I had reserved a single king bed. After getting settled in, we noticed the A/C was very weak or possibly not even working. The next morning I asked about having someone look into the a/c while we were out on an excursion. Still wasn't working when we returned. Speaking with some people at the pool and reading some other reviews, it sounds like that has been an ongoing issue.

    7 night romance trip, Aug 8, 2021

    Verified Expedia guest review

  • 6.0.Good

    Expedia advertises this resort as an all adult resort clearly it’s not. Expedia also failed to mention that the beaches were horrible and smelled because of the seaweed overflow. The resort posted a small piece of paper out by the activity board. The food was ok not great. The staff was very friendly and accommodating. Ricardo was great! Ismel at the steakhouse was an absolute doll. Good entertainment at night. Not enough chairs for pool. Javier in the gift shop was horrible and nasty. If you are looking for some all adult fun a place to get away from the kids then this is not the resort for you. We probably wouldn’t come back No we won’t go back.

    4 night romance trip, Jul 29, 2021

    Verified Expedia guest review

  • 6.0.Good

    Overall a nice place but the beach was unusable due to the sea weed.

    7 night romance trip, Jul 21, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The Red Tide and all the seaweed and the smell it brought was not pleasant at all. I was NOT able to swim at the beech, which is a big turn off for me. The pool was great and Ricardo the waiter by the privilege pool was amazing.

    5 night trip, Jul 7, 2021

    Verified Expedia guest review

See all 243 reviews