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Spa & Hotel Terme

Photo gallery for Spa & Hotel Terme

Property grounds
Indoor pool
Indoor pool
Deluxe Double Room Single Use, 1 Double Bed, Accessible | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Spa & Hotel Terme

Spa & Hotel Terme

4.0 star property
4-star hotel in Sarajevo with spa and indoor pool
6.4 out of 10 Good
6.4/10 Good

59 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Hrasnicka cesta broj 14, Sarajevo, Bosnia and Herzegowina, 71000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free airport shuttle
  • Ski storage
  • Health club
  • Outdoor tennis court
  • Sauna
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 7 min drive
  • Podlugovi Station - 23 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • Turkuazz Cafe&Restaurant - 5 min walk
  • Caribou COFFEE - 7 min walk
  • Hotel Hills Sky Bar - 14 min walk
  • Kilim - 4 min walk
  • Havana - 5 min walk
Map

About this property

Spa & Hotel Terme

Located only 2.3 mi (3.7 km) from the airport, Spa & Hotel Terme offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body scrubs. Other features of this upmarket hotel include an indoor pool, a poolside bar and a health club. Fellow travellers say good things about the helpful staff and bar.

Languages

Croatian, English, French, German, Serbian, Slovenian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ecotours nearby
  • Skiing nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

On-site venue – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 90.0 per day

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Spa Hotel Terme Sarajevo
Spa Hotel Terme
Spa Terme Sarajevo
Spa & Hotel Terme Hotel
Spa & Hotel Terme Sarajevo
Spa & Hotel Terme Hotel Sarajevo

Frequently asked questions

Does Spa & Hotel Terme offer free cancellation for a full refund?
Yes, Spa & Hotel Terme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Spa & Hotel Terme?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Spa & Hotel Terme?
Yes, there's an indoor pool.
Are pets allowed at Spa & Hotel Terme?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Spa & Hotel Terme?
Yes, there's free self parking.
Is an airport shuttle service offered by Spa & Hotel Terme?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Spa & Hotel Terme?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Spa & Hotel Terme and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Spa & Hotel Terme also has a sauna and a health club, as well as a garden.
Are there restaurants at or near Spa & Hotel Terme?
Yes, there's an on-site restaurant that offers international cuisine and garden views.
Does Spa & Hotel Terme have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Spa & Hotel Terme like?
Spa & Hotel Terme is a short 7-minute drive from Sarajevo (SJJ-Sarajevo Intl.) and 5 minutes' walk from Ilidza Thermal Riviera. Travellers say that the area is central and ideal for skiing.

Reviews

6.4

Good

7.1/10

Cleanliness

7.0/10

Staff & service

6.9/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Snjezana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nedzad, 1-night trip
Verified Hotels.com guest review

6/10 Good

Matthias, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed a great therapeutic massage at the spa
Celeste, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible
It was a horrible experience for us. Temperature was 6 degree celcius outside we asked them to activate heating of the air conditioner they said that it is a normal weather for them and they can only activate during winter. We lived under our blankets for 3 days. They are asking extra fee if you want thermal treatment as well. It is not included in the normal hotel booking. Overall, the first 3 days of our bosnia trip was horrible. Thank you Terme for making this happened.
Onur, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Very close to beautiful parks, restorans, shopes, and captol city of Bosnia Sarajevo as well close to airport, on site SPA, hairstailst, physiotherapy, access to sweeming pool, gym!
SNJEZANA, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to everything.Friendly professional stuff.Clean rooms and good food
Merima, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Amina, 2-night trip
Verified Expedia guest review

8/10 Very good

February visit for 1 night
Like many other during the winter season, the hotel was under repair works. I was hoping there would be a shop nearby that sells swimwear so I could visit the pool and spa area, but nothing of sort there. Perhaps best to stay there a few days & bring your own swim/gym wear. On the positive side, it’s close to the airport and shuttle bus was provided, beds are comfortable and it was relatively quiet.
Zeljka, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Expedia guest review