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Hotel Palm Inn

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Business Twin Room, 2 Single Beds, Smoking, Sea View | Desk, blackout curtains, iron/ironing board, rollaway beds
Land view from property
Desk, blackout curtains, iron/ironing board, rollaway beds
Breakfast, lunch and dinner served

Overview of Hotel Palm Inn

Hotel Palm Inn

3.5 star property
3.5-star Butterworth hotel with restaurant
7.4 out of 10 Good
7.4/10 Good

92 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
No.4802 Jalan Bagan Luar, Butterworth, Penang, 12000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Luggage storage
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • AEON Mall Bukit Mertajam - 17 min drive
  • Queensbay Mall - 18 min drive
  • KOMTAR - 20 min drive
  • Swettenham Pier Cruise Terminal - 21 min drive
  • Padang Kota Lama - 21 min drive
  • Gurney Drive - 23 min drive
  • Penang Hill - 24 min drive
  • Gurney Plaza - 24 min drive
  • Ferringgi Beach - 58 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 35 min drive
  • Penang Sentral - 7 min walk


  • Old Market Food Court 舊巴刹飲食中心 - 4 min walk
  • 4 Fingers Crispy Chicken - 5 min walk
  • Nasi Kandar Jeti - 5 min walk
  • Subway - 5 min walk
  • Starbucks - 5 min walk

About this property

Hotel Palm Inn

Hotel Palm Inn is a great choice for a stay in Butterworth. For a bite to eat, guests can visit Palm Inn Cafe, which serves breakfast, lunch and dinner. The comfortable beds and helpful staff get good marks from fellow travellers.



Cleaning and safety practices

Enhanced cleanliness measures

Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms


  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured uncovered on-site self-parking (MYR 2.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features


Palm Inn Cafe – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 12 for adults and MYR 12 for children

Children & extra beds

  • Rollaway beds are available for MYR 50.0 per night


  • Uncovered self-parking costs MYR 2.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Palm Inn Butterworth
Hotel Palm Inn
Palm Butterworth
Hotel Palm Butterworth
Hotel Palm Inn Butterworth, Penang, Malaysia
Hotel Palm Inn Hotel
Hotel Palm Inn Butterworth
Hotel Palm Inn Hotel Butterworth

Frequently asked questions

Does Hotel Palm Inn offer free cancellation for a full refund?
Yes, Hotel Palm Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palm Inn?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palm Inn?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palm Inn?
Yes. Self-parking costs MYR 2.00 per day.
What are the check-in and check-out times at Hotel Palm Inn?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Palm Inn and nearby?
Recommended spots to visit include KOMTAR (14.7 mi) and Leong San Tong Khoo Kongsi (15 mi), along with Pinang Peranakan Mansion (15.2 mi) and Fort Cornwallis (15.3 mi).
Are there restaurants at or near Hotel Palm Inn?
Yes, there's an on-site restaurant, Palm Inn Cafe.
What's the area around Hotel Palm Inn like?
Hotel Palm Inn is a short 7-minute walk from Penang Sentral and 13 minutes' walk from Sultan Abdul Halim Ferry Terminal.







Staff & service




Property conditions & facilities




4/10 Fair

Wong, 1-night business trip
Verified guest review

8/10 Very good

2-night family trip
Verified guest review

10/10 Exceptional

Worth staying at this hotel, very nice & clean, good enough for a night stay
AnwarRamli, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

NUR AIN BINTI, 2-night trip
Verified guest review

8/10 Very good

Nursyuhada, 1-night family trip
Verified guest review

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

All average
Lali, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stay there before.
Quite happy.
WENG TATT, 1-night trip
Verified guest review

10/10 Exceptional

De location
1-night family trip
Verified Expedia guest review

4/10 Fair

Jason, 3-night trip
Verified guest review