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Chena Hot Springs Resort

Photo gallery for Chena Hot Springs Resort

Aerial view
Indoor pool, outdoor pool, open 7:00 AM to 11:30 PM, pool loungers
Indoor pool, outdoor pool, open 7:00 AM to 11:30 PM, pool loungers
Indoor pool, outdoor pool, open 7:00 AM to 11:30 PM, pool loungers
Forget-me-not Cabin (No Bathroom) | Terrace/patio

Overview of Chena Hot Springs Resort

Chena Hot Springs Resort

2.5 star property
Mountain hotel with outdoor pool, near Chena River State Recreation Area

7.2/10 Good

663 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is S$285
Price available on 08/01/2023
Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski rentals
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 98 min drive

About this property

Chena Hot Springs Resort

Chena Hot Springs Resort puts you 0.1 mi (0.1 km) from Chena Hot Springs. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy or reflexology. Other highlights include an indoor pool, an outdoor pool and a bar/lounge. The pool and comfortable beds get good marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 4 PM until 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Playground

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Canoeing
  • Cross-country skiing
  • Snowmobiling
  • Snowshoeing
  • Fishing
  • Rafting nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Ski equipment hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Breakfast costs between USD 11.50 and USD 41.95 for adults, and USD 9.25 and USD 9.25 for children (approximately)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort offer free cancellation for a full refund?
Yes, Chena Hot Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chena Hot Springs Resort?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Chena Hot Springs Resort on 12 December 2022 start from S$285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Chena Hot Springs Resort?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 11:30 PM.
Are pets allowed at Chena Hot Springs Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Chena Hot Springs Resort?
Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Chena Hot Springs Resort?
You can check in from 4 PM - 5:00 AM. Check-out time is 11 AM.
What is there to do at Chena Hot Springs Resort and nearby?
During the winter, enjoy on-site recreation such as cross-country skiing and snowshoeing, and return when the snow melts for horse riding and fishing. Enjoy a swim in the indoor and outdoor pools after a day out and about. Chena Hot Springs Resort also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Chena Hot Springs Resort?
Yes, there's an on-site restaurant.
What's the area around Chena Hot Springs Resort like?
Chena Hot Springs Resort is located a short 1-minute walk from Chena Hot Springs.

Overall score and ratings

7.2

Good

7.1/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

Disappointed
We were double charged. Now we have to dispute it! Cost of room is too much. Rooms has water residue from ice. Windows are leaking water. Water smells rusty. Floor is dirty. Food in restaurant are over priced for a mediocre taste.
Cecilia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Al, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
Absolutely the most disgusting hotel I’ve ever stayed in. Didn’t even look like our room was clean. Black hair and mold all over the shower and smelled awful. Pool house was also repulsive and not clean. The environment felt like a trailer park that had never been cleaned. Would not recommend to anyone. Would rate this a 0 star hotel if possible. Can’t believe I had to spend $204 to stay here for one night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved staying here. At the end of a road an hour plus from Fairbanks. Restaurant was excellent. Grounds were nicely done. Hot springs were perfect!!!
Dolores, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Resort or Camp?
Called a "resort" becuz in 1911 they had 7 cabins & 7 or more units was by law a resort. The place is more like a camp so lower your "resort" expectations. The cabins were ok but cleanliness was not. The floors were dirty, the bottom edge of the shower door was moldy, & there was lots of crusted dirt around the baseboards. We were in the older part. The Moose Lodge, built more recently, is supposed to be nicer. The grounds are absolutely beautiful & the hiking trails are nice for seeing more of it. We visited the sled dog kennel area on our hike. The hot springs were great, very relaxing. The free tour of the greenhouse & geo thermal heat process was interesting. The Ice Museum is AMAZING & a must not miss! The food in the restaurant, was pretty good. They do not take reservations, so getting in is very difficult. Our 1st night, they were understaffed. They told us it would be a 35 min wait. At over an hour they took in, ahead of us, an entire tour group that had arrived by shuttle. We were told "they have a reservation" & they are a "tour" so they cater more to the tour people than their own resort guests! They still said we were 2nd on the list but also told anyone coming in, that it would be a 2 hour wait. We went to the Activities Center where they have some sandwiches, salads, soups, etc. & had a simple dinner. Breakfast the next am was there as well. The staff were in "end of season mode". There are real management issues to be addressed but we still enjoyed our stay.
Theresa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Louise, 2-night trip
Verified Hotels.com guest review

2/10 Poor

It's smelly & dirty. The front desk service was so rude.
1-night trip
Verified Hotels.com guest review

4/10 Fair

DON'T STAY HERE!!!!!
Arrived 1645 hrs 6 Sep after 350 mile drive. Check in was at 1600 hrs but was told no rooms were ready. Had to wait an additional 20 minutes and was put on 2nd floor last room. No elevator, no heat, soda machine inop, no fire in fireplace. Was told by staff the resort "had run out of gas 2 days before". Upon check out Kaitlyn Ye who claimed to be the manager refused to give a receipt. Her reason was because we had booked through Hotels.com. We ALWAYS book through Hotels.com and ALWAYS receive a receipt upon check out. Seriously doubt we shall ever use this resort again. The kitchen staff and cleaning staff did measure up however as the ONLY redeeming part of service.
Bishop, 1-night trip
Verified Hotels.com guest review

6/10 Good

The unique setting and features make this a delightful property ... the remoteness offers a serenity. HOWEVER, the serenity is destroyed by a baffling and frustrating dining situation. No reservations. No "table ready" notification system other than standing around for 90 minutes in a too small lobby, mingling with checking in/checking out guests. No decent dining alternatives. Terrible system and it nearly ruined our stay there.
Michael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Chena Hot Springs was wonderful!! We went to the Ice museum and rode the ATV's. The Guide was wonderful and very friendly. We went on the eco tour which was very interesting and informative. But the best was the Hot Springs, it was very relaxing and calming. It was very healing for both the mind and body.
Jennifer, 2-night family trip
Verified Expedia guest review