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Hotel Los Cocos Chetumal

Photo gallery for Hotel Los Cocos Chetumal

Front of property
3 outdoor pools
3 outdoor pools
Premier Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Premier Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Overview of Hotel Los Cocos Chetumal

Hotel Los Cocos Chetumal

3.0 star property
3-star hotel in Chetumal with 3 outdoor pools and restaurant

8.6/10 Fabulous

139 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
Main amenities
  • Daily housekeeping
  • Restaurants
  • 3 outdoor pools
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Gift shops/newsstands
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Chetumal

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
  • Corozal (CZH) - 41 min drive

Restaurants

  • Las Quekas - 3 min walk
  • El Taquito - 3 min walk
  • Donald's - 5 min walk
  • Marisqueria Mi Viejo - 6 min walk
  • Sergio's Pizzas - 7 min walk

About this property

Hotel Los Cocos Chetumal

A great choice for a stay in Chetumal, Hotel Los Cocos Chetumal is only 2.1 mi (3.3 km) from the airport. After splashing around at one of the 3 outdoor pools, guests can grab a bite to eat at the restaurant. The helpful staff and size get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • 3 outdoor pools

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

La palma – On-site family restaurant.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

This property accepts credit cards. Cash is not accepted.

Also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Frequently asked questions

Does Hotel Los Cocos Chetumal offer free cancellation for a full refund?
Yes, Hotel Los Cocos Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Los Cocos Chetumal?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hotel Los Cocos Chetumal on 5 January 2023 start from S$58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Los Cocos Chetumal?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Los Cocos Chetumal?
Yes, there are 3 outdoor pools. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Los Cocos Chetumal?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Los Cocos Chetumal?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Los Cocos Chetumal?
You can check in starting at 3 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Los Cocos Chetumal and nearby?
Hotel Los Cocos Chetumal has 3 outdoor pools.
Are there restaurants at or near Hotel Los Cocos Chetumal?
Yes, there's an on-site restaurant, La palma. Nearby restaurants include Las Quekas (3-min walk), El Taquito (3-min walk) and Donald's (5-min walk).
What's the area around Hotel Los Cocos Chetumal like?
Hotel Los Cocos Chetumal is in the heart of Chetumal, a short 3-minute walk from Museo de la Ciudad and 6 minutes' walk from Museum of Maya Culture.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Dorita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The check in receptionist was very kind and helpful
George, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 1-night trip
Verified Expedia guest review

8/10 Very good

Emelinda, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pool was really nice, although smaller than it appears in pictures. Hot tub is not hot just jetted. Rooms are mostly nice AC worked in both our rooms. 1 room smelled a bit of mold. The beds and pillows were hard and not very comfortable. The sheets seemed they were made of very cheap paperlike wash and wear material. Our stay was mostly good but definitely had expected slightly better. Check in took very long as we had to wait for other customers to finish. Parking guys were very helpful and friendly and were always helpful whenever exiting or entering. Overall it's a great place to stay especially at this price point. It's just that there are other hotels in the area that do better at the same price.
Philip, 1-night family trip
Verified Expedia guest review

8/10 Very good

I like the property close to shopping area and staff very friendly and helpful.
Olga, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent. Staff are very helpful
Masha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our stay and the restaurant as well as staff were excellent! Thank you! Edna Meyer
Jeff, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Claudet, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cosme, 1-night trip
Verified Hotels.com guest review