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Novotel Phuket City Phokeethra Hotel

5.0 star property
Luxury hotel with spa, near Phuket Weekend Market

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Novotel Phuket City Phokeethra Hotel

Photo gallery for Novotel Phuket City Phokeethra Hotel

Breakfast, lunch served; local and international cuisine, garden views
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast (THB 650 per person)

Overview of Novotel Phuket City Phokeethra Hotel

8.8

Fabulous

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Airport transfer
  • Air conditioning
  • Spa
Map
40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room, 2 Single Beds

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

City view

Superior Room, 1 King Bed

  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 King Bed

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

City view

Superior Twin Room, 2 Single Beds

  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • In Talat Yai
  • Phuket Weekend Market - 2 min drive
  • Ratsada Pier - 6 min drive
  • Central Festival Phuket Shopping Center - 5 min drive
  • Chalong Bay - 8 min drive
  • Patong Beach - 31 min drive
  • Kalim Beach - 32 min drive
  • Jungceylon Shopping Center - 16 min drive
  • Big Buddha - 18 min drive
  • Kata Beach - 34 min drive
  • Rawai Beach - 29 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 43 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ซุปเปอร์ติ่มซำ - 5 min walk
  • Kar Jok See Restaurant & Bar - 13 min walk
  • วันจันทร์ - 12 min walk
  • โกเบนซ์ เกาเหลาเลือดหมู - 3 min drive
  • หมี่ผัดฮกเกี้ยน ถ.ถลาง - 11 min walk
Map

About this property

Novotel Phuket City Phokeethra Hotel

A great choice for a stay in Phuket, Novotel Phuket City Phokeethra Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for THB 900 per vehicle. You can visit the spa to indulge in deep-tissue massages, body treatments or aromatherapy, and local and international cuisine is served at Amor, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a 24-hour fitness centre.

Languages

English, French, Thai

Sustainability

Sustainability practices

No plastic drinking straws
Bulk dispensers for toiletries
Garden
Local artist showcase
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 16 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Ferry terminal shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Bike rentals nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Local artist showcase
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Braille signage
  • Accessible bath
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Amor – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Lua Lobby Bar – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
Estrela Sky Lounge – Overlooking the ocean, this rooftop bar only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 1000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 650 per person
  • Airport shuttle service is offered for an extra charge of THB 900 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 1100.0 per night
  • Airport shuttle service for children costs THB 750 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)

Frequently asked questions

Does Novotel Phuket City Phokeethra Hotel offer free cancellation for a full refund?
Yes, Novotel Phuket City Phokeethra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Phuket City Phokeethra Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Novotel Phuket City Phokeethra Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Novotel Phuket City Phokeethra Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Phuket City Phokeethra Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Phuket City Phokeethra Hotel?
Yes, an airport shuttle is available. The charge is THB 900 per vehicle one-way.
What are the check-in and check-out times at Novotel Phuket City Phokeethra Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Phuket City Phokeethra Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Phuket City Phokeethra Hotel also has 2 bars and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Novotel Phuket City Phokeethra Hotel?
Yes, Amor offers local and international cuisine and garden views.
What's the area around Novotel Phuket City Phokeethra Hotel like?
Novotel Phuket City Phokeethra Hotel is a short 13-minute walk from Phuket Weekend Market and 18 minutes' walk from Limelight Avenue Phuket.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Good but not great
The exterior and the lobby look great. Not to mention our room was upgraded upon arrival and there was a nice warm welcoming inside the room. One of the two elevators was out of service which was kind of a drag since we were on floor 11. The room had some things about it that were unpleasant to the eyes. A few stains on the chairs and some on the walls. The bathroom was great and overall the room stay was good.
Andrew, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Staff were friendly and professional and went the extra mile to prepare chocolates for our honeymoon. The location is slightly further from old town but walkable (15min). We'd highly recommend staying here when visiting old town!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jing Yi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Narawadee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Piboonpon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were lovely, each and every one
Rita, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Service is great. Staff were all friendly and professional. The hotel was clean and well maintained
Rita, 1-night trip
Verified Expedia guest review

4/10 Fair

Waste of time
Showed me 3 different rooms and each one had a horrible smell in them. The lift is in major need of renovation too, the reception area is the best bit about the hotel. I refused to stay and argued them into a refund and moved to Ramada up the road.
Mitesh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Expedia guest review