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1 room, 2 adults

Hotel Emerald - Nairobi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
6th Floor, Krishna Center, 12 Woodvale Grove, Westlands, Nairobi, 00800, Kenya

3.5-star hotel with restaurant, near University of Nairobi
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 64 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Food
Delicious food
Service
Fantastic service
Breakfast
Breakfast is average
Amenities
Amenities are not the best

Hotel Emerald - Nairobi

More Info: 6823 2342

from S$89
  • Standard Double or Twin Room
  • Deluxe Double Room
  • Family Triple Room

What’s around Hotel Emerald - Nairobi

Landmarks

  • Heart of Nairobi
  • University of Nairobi - 30 min walk
  • The Sarit Centre - 5 min walk
  • Oshwal Religious Centre - 7 min walk
  • Westgate Shopping Mall - 12 min walk
  • Nairobi National Museum - 23 min walk
  • Arboretum - 24 min walk
  • Diamond Plaza II - 27 min walk

Getting around

  • Nairobi (WIL-Wilson) - 9 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive
  • Syokimau Station - 20 min drive
  • Nairobi Station - 21 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Nightclub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 0
  • Year Built - 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Hindi
  • Swahili
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Vista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Emerald - Nairobi’s small print

Also known as

  • Hotel Emerald Nairobi
  • Emerald Nairobi
  • Hotel Emerald Hotel
  • Hotel Emerald Nairobi
  • Hotel Emerald Hotel Nairobi

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 25.0 per night

Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one way)

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 20 reviews

Exceptional 10.0
Safe . Great location . And value
Solo traveller from Australia. Great location and value . Nice and helpful staff . They gave me one of the best room Easy you can walk around in day time . And at night you are located middle of night clubs Great place for solo or family I’ll be back
maximus, au6 night trip
Exceptional 10.0
Hotel Emerald
Good location in the Westlands area. Close to many restaurants, bars clubs and casinos. The hotel is based within a shopping complex on the 6th floor. Staff were friendly and helpful. The girl at reception helped book a day tour which included a tour to the National Park, Baby Elephant Sanctuary, Snake and Crocodile Park.
SASHA, gb5 night trip with friends
Exceptional 10.0
Good deal
Excellent staff very friendly. Was a manageable walk to the ferry
usTrip with friends
Fair 4.0
Not worth the price
The pictures that are shown on websites must be when the hotel first open up. The rooms look nothing like the pictures and was quite dated. I checked in late, due to a late flight and when I arrived at the hotel ALL workers were asleep. Checking was painless and quick. Arriving at the room I found it to have outdated furniture and very dark inside. Lights were missing bulbs, the refrigerator did not work, mold was in every crack of the shower floor. Cable had limited channels. WIFI was so slow that I had to go into the hallway to use it. Breakfast was adequate. The big plus was all hotel workers and security were friendly and gave you a greeting when they saw you, so I had no problem with the staff. This is NOT a three star hotel and managment / owners should be ashamed to charge the prices they are charging. I would not recommend this hotel to anyone, and would never stay there again unless they upgrade the rooms.
doug, in2 night trip
Fair 4.0
Hotel With Locked Fire Exits = Fire Trap
Terrible experience. Compensated only by the nice staff. I think they know the hotel is a terrible place and they try to please guests the best they could. The floor tiles at this hotel are stained everywhere. The safety standard is so poor this hotel should not be at Hotels.com. The Hotel starts at the 6th floor of a building... accessed only by an elevator.... the stairwell is locked.. Although there is a guard by the elevator door and the locked stairwell, I am not sure how he will react during an emergency like a fire incident. There is a separate emergency exit.. and that too is locked! and unmanned. Good forbids a fire breaks out.. I will never book at this hotel again and I will never recommend.
John, as2 night business trip

Hotel Emerald - Nairobi

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