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1 room, 2 adults

Hotel Emerald - Nairobi

3.5-star3.5 stars
6th Floor, Krishna Center, 12 Woodvale Grove, Westlands, Nairobi, 00800, Kenya

3.5-star hotel with casino, near University of Nairobi
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 64 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Food
Delicious food
Service
Fantastic service
Location
Great location
Cleanliness
Could use a good cleaning

Hotel Emerald - Nairobi

More Info: 6823 2342

from S$83
  • Standard Double Room
  • Standard Double Room Single Use
  • Deluxe Double Room
  • Superior Triple Room

What’s around Hotel Emerald - Nairobi

Landmarks

  • University of Nairobi - 35 min walk
  • The Sarit Centre - 6 min walk
  • Oshwal Religious Centre - 9 min walk
  • Westgate Shopping Mall - 12 min walk
  • Nairobi National Museum - 23 min walk
  • Arboretum - 27 min walk
  • Diamond Plaza II - 27 min walk
  • Aga Khan University Nairobi - 32 min walk

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 22 min drive
  • Syokimau Station - 20 min drive
  • Nairobi Station - 21 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1 PM-2:30 PM
  • Check-out time is 11:30 AM
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Casino
  • Nightclub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 5
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Hindi
  • Swahili
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Vista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Emerald - Nairobi’s small print

Also known as

  • Hotel Emerald Nairobi
  • Emerald Nairobi

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 25 per night

Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 23 reviews

Exceptional 10.0
Good deal
Excellent staff very friendly. Was a manageable walk to the ferry
usTrip with friends
Fair 4.0
Not worth the price
The pictures that are shown on websites must be when the hotel first open up. The rooms look nothing like the pictures and was quite dated. I checked in late, due to a late flight and when I arrived at the hotel ALL workers were asleep. Checking was painless and quick. Arriving at the room I found it to have outdated furniture and very dark inside. Lights were missing bulbs, the refrigerator did not work, mold was in every crack of the shower floor. Cable had limited channels. WIFI was so slow that I had to go into the hallway to use it. Breakfast was adequate. The big plus was all hotel workers and security were friendly and gave you a greeting when they saw you, so I had no problem with the staff. This is NOT a three star hotel and managment / owners should be ashamed to charge the prices they are charging. I would not recommend this hotel to anyone, and would never stay there again unless they upgrade the rooms.
doug, in2 night trip
Fair 4.0
Hotel With Locked Fire Exits = Fire Trap
Terrible experience. Compensated only by the nice staff. I think they know the hotel is a terrible place and they try to please guests the best they could. The floor tiles at this hotel are stained everywhere. The safety standard is so poor this hotel should not be at Hotels.com. The Hotel starts at the 6th floor of a building... accessed only by an elevator.... the stairwell is locked.. Although there is a guard by the elevator door and the locked stairwell, I am not sure how he will react during an emergency like a fire incident. There is a separate emergency exit.. and that too is locked! and unmanned. Good forbids a fire breaks out.. I will never book at this hotel again and I will never recommend.
John, as2 night business trip
Exceptional 10.0
Hotel Emerald can be rated as exception.
My stay at Hotel Emerald can be rated as exceptional. The staff is very co-operative and always willing to help going out of their way. The room was very clean, neat , well maintained with daily cleaning by housekeeping staff. The breakfast available was the best one can think about. The access to the City Center and other areas is very convenient with Taxi's readily available at the Hotel Gate at very economical prices. The Restaurant Vista at Level 7 serves the best Indian Dum Biryani. The Hotel GM Mr. Dev. was a great help available all the time and was very kind and humble to inquire about my stay and also helped in several ways related to my work in Kenya. Finally choosing Hotel Emerald was a very right decision getting a best deal which was truly value for the money spent. The stay at Hotel Emerald was the exceptionally best experience.
DINESHBusiness trip
Exceptional 10.0
Hotel Emerald can be rated as exception.
My stay at Hotel Emerald can be rated as exceptional. The staff is very co-operative and always willing to help going out of their way. The room was very clean, neat , well maintained with daily cleaning by housekeeping staff. The breakfast available was the best one can think about. The access to the City Center and other areas is very convenient with Taxi's readily available at the Hotel Gate at very economical prices. The Restaurant Vista at Level 7 serves the best Indian Dum Biryani. The Hotel GM Mr. Dev. was a great help available all the time and was very kind and humble to inquire about my stay and also helped in several ways related to my work in Kenya. Finally choosing Hotel Emerald was a very right decision getting a best deal which was truly value for the money spent. The stay at Hotel Emerald was the exceptionally best experience.
6 night business trip

Hotel Emerald - Nairobi

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