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Park Hotel Alexandra (SG Clean)

Luxury hotel in Bukit Merah with outdoor pool and restaurant

  • Free WiFi

Property renovations and closures

  • This property is closed from September 23 2021 to March 1 2022 (dates subject to change).
  • The property is closed between September 23 and March 1.

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Poolside Bar
  • Poolside Bar
  • Infinity Pool
Infinity Pool. Image 1 of 91.
1 / 91Infinity Pool
323 Alexandra Road, Singapore, 159972, Singapore
8.8.Fabulous.
  • Staffs are approachable & place is accessible to food place.

    Mar 17, 2021

  • The hotel is located in a historical neighbourhood with bustling markets and shopping…

    Mar 21, 2020

See all 281 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available

Guests rated location

Dining options
Safe
Convenient
Transport options
Shopping

The following facilities or services will be unavailable from August 5 2021 to March 1 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Supervised childcare
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 442 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • Fitness center

    For families

    • Children's pool
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Bukit Merah
    • Singapore Botanic Gardens - 44 min walk
    • Mount Faber Park - 33 min walk
    • Tiong Bahru Plaza - 34 min walk
    • Orchard Road - 2.4 mi / 3.8 km
    • Robertson Quay - 2.4 mi / 3.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Double or Twin Room
    • Deluxe Double or Twin Room
    • Premier Room
    • Crystal Club Room
    • Executive Suite
    • Connecting Room

    What’s around

    Landmarks

    • In Bukit Merah
    • Singapore Botanic Gardens - 44 min walk
    • Mount Faber Park - 33 min walk
    • Tiong Bahru Plaza - 34 min walk
    • Orchard Road - 2.4 mi / 3.8 km
    • Robertson Quay - 2.4 mi / 3.9 km
    • Royal Thai Embassy - 2.5 mi / 4.1 km
    • Singapore General Hospital - 2.6 mi / 4.1 km
    • Singapore Cruise Centre - 2.6 mi / 4.2 km
    • VivoCity - 2.7 mi / 4.3 km
    • Shaw Centre - 2.7 mi / 4.4 km

    Getting around

    • Changi Airport (SIN) - 32 min drive
    • Singapore (XSP-Seletar) - 30 min drive
    • Senai International Airport (JHB) - 56 min drive
    • JB Sentral - 46 min drive
    • Queenstown Station - 13 min walk
    • Redhill Station - 19 min walk
    • Labrador Park Station - 25 min walk
    map
    See on map
    323 Alexandra Road, Singapore, 159972, Singapore

    At a glance

    Hotel size

    • This hotel has 442 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 3 day prior to arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (fees apply)
    • Onsite parking limited
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor pool
    • Children's pool
    • Fitness facilities
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Year Built - 2015
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible on-site restaurant
    • Wheelchairs available on site

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    The Carvery - This restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

    Aqua Luna - This bar is located by the pool. Open daily.

    The Coffee Belt - This café specializes in international cuisine. Open daily.

    Fees & policies

    Optional extras

    • Breakfast costs between SGD 25 and SGD 40 for adults, and SGD 12.5 and SGD 20 for children (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for SGD 80.0 per night
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Self parking is available for an extra charge

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

    Also known as

    • Park Hotel Alexandra Singapore
    • Park Hotel Alexandra (SG Clean) Hotel
    • Park Hotel Alexandra (SG Clean) Singapore
    • Park Hotel Alexandra (SG Clean) Hotel Singapore
    • Park Hotel Alexandra
    • Park Alexandra Singapore
    • Park Alexandra
    • Park Hotel Alexandra
    • Park Alexandra Sg Clean

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Park Hotel Alexandra (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from September 23 2021 to March 1 2022 (dates subject to change). The following facilities or services will be unavailable from August 5 2021 to March 1 2022 (dates subject to change):
      • Bar/Lounge(s)
      • Breakfast
      • Daily housekeeping
      • Fitness facilities
      • Laundry facilities
      • Meeting facilities
      • Supervised childcare
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's self parking on site (charges apply). Parking spots may be limited.
    • Yes, there's an outdoor pool and a children's pool. The swimming pool will be unavailable from August 5 2021 to March 1 2022 (dates subject to change).
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - anytime. Check-out time is noon.
    • Yes, The Carvery offers alfresco dining and international cuisine. The dining venue will be unavailable from August 5 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Joe's Kitchen Thai Cuisine (5-min walk), Zhen Shan Mei Claypot Laksa (6-min walk), and Alexandra Village Food Centre (6-min walk).
    • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (9-min drive) and Marina Bay Sands Casino (16-min drive) are both nearby.
    • Park Hotel Alexandra (SG Clean) has an outdoor pool and a fitness center.
    8.8.Fabulous.
    • 2.0.Poor

      The bed was infected with bedbugs. I woke up to more than 10 bug bites on my body and my girlfriend has 5 bug bites on her. How can a hotel like yours not take care of the basic hygiene of the room such as the bed. How can a hotel bed be infected with bedbugs. A staff followed up with a call saying he will follow up with an email, but there’s nothing after the call. Very disappointing.

      Aaronstaycation, 1 night trip with friends, Mar 12, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      1 night stay

      Check in was smooth. Staff were friendly despite the COVID-19 situation now. Prevention measures well taken. Room was a little small, but every necessities provided. View was amazing. The pool was at its best size and night view was even better. Bed was a little hard. Services was prompt. Food choices was good around the location. Didn't try the food in the hotel. Overall good stay.

      Khng, 1 night trip, Feb 19, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Staff was incredibly polite. They were gracious enough to give us an upgrade and a late checkout. Room was clean and the facilities was wonderful. Their pool was properly maintained and it's next door to IKEA and Queensway Shopping centre is just across the road.

      1 night romance trip, Jan 2, 2020

      Verified Expedia guest review

    • 4.0.Fair

      My sister got a room for handicapped people and when she wanted to change the room after coming back to the hotel, the staff said she should have indicated directly to him. I told him that before assigning such a special room, he shouldve notified my sister instead. Anyway, in the end the switch was made, but the experience was not so good. Also, the rooms were small.

      Mr, 1 night family trip, Dec 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great service no doubt. Check in was smooth. Second time at the hotel!

      1 night romance trip, Nov 16, 2019

      Verified Expedia guest review

    • 8.0.Very good

      A little noisy as the door closed .

      Cindy, 2 night trip, Oct 24, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Terrible view. Shower door and toilet door are cannot be locked.

      Jenny, 3 night trip with friends, Sep 19, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Check in was swift and smooth. Concierge staff are friendly and courteous. Room is reasonably spacious. Good food within walking distance.

      PM, 1 night romance trip, Sep 13, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This is my numberous Times stay with e hotel and staff is always commodative towards my early check in and late check out. Love the location

      Joey, 1 night family trip, Aug 10, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Stayed for 2nights. Room is clean n pool is great. Will come back for another staycation again.

      2 night family trip, Aug 8, 2019

      Verified Expedia guest review

    See all 281 reviews