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Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Photo gallery for Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Front of property
Indoor pool
Junior Studio | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

4.0 star property
4-star hotel in Gubeng with indoor pool and restaurant

8.8/10 Fabulous

78 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$45
Price available on 23/02/2023
Map
JL. Raya Gubeng No. 54, Surabaya, East Java, 60281

Room options

About this area

What's nearby

  • In Gubeng

Getting around

  • Surabaya (SUB-Juanda) - 42 min drive
  • Surabaya Gubeng Station - 15 min walk
  • Surabaya Pasar Turi Station - 16 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Kuningan Restaurant - 5 min walk
  • Colors Pub - 5 min walk
  • Haryono - 5 min walk
  • Libby Brownies - 6 min walk
  • Big Box Cafe - 6 min walk

About this property

Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified

Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 230000 per vehicle one-way. Guests can indulge in massages, aromatherapy or reflexology, and grab a bite to eat at The Travellodge, which serves local cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say good things about the WiFi and shopping.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 232 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free local shuttle

Working away

  • 13 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Travellodge – This restaurant specialises in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 55000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 230000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs IDR 230000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng
Santika Premiere Gubeng Surabaya
Santika Premiere Gubeng
Hotel Santika Premiere Gubeng Surabaya, Java
tika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya CHSE Certified
Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified Hotel

Frequently asked questions

Does Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified offer free cancellation for a full refund?
Yes, Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified on 23 February 2023 start from S$45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
Yes, there's an indoor pool.
Are pets allowed at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 230000 per vehicle one-way.
What are the check-in and check-out times at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
You can check in from 2:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified and nearby?
Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified has an indoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified?
Yes, The Travellodge offers local cuisine. Nearby restaurants include Kuningan Restaurant (5-min walk), Colors Pub (5-min walk) and Haryono (5-min walk).
What's the area around Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified like?
Hotel Santika Premiere Gubeng - Surabaya - CHSE Certified is in Gubeng, a short 13-minute walk from Submarine Monument and 14 minutes' walk from Surabaya Plaza Shopping Mall.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Awesome
No comment
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Harris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Edwin, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Ggk, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Laura, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Laura, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Min, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
adi, 1-night trip
Verified Expedia guest review

4/10 Fair

Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
GM, 1-night trip
Verified Expedia guest review