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1 room, 2 adults

Gem Premier Hotel & Spa - Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
54 Ngo Huyen Street, Old Quarter, Hanoi, 110210, Vietnam

Luxury hotel with full-service spa, connected to the airport, near Hang Gai Street
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 438 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Was here 3 years ago so was looking forward to stay in their new wing but no luck this…May 23, 2019
  • This is our first time at Gem Premier but we will definitely be back The hotel is only…Mar 26, 2019

Gem Premier Hotel & Spa - Hanoi

More Info: 6823 2342

from S$70
  • Junior Suite
  • Senior Suite, City View
  • Executive Suite, 1 King Bed with Sofabed, City View
  • Family Junior Suite, 1 queen bed, 1 single bed, City View
  • Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
  • Presidential Suite with Balcony, 1 King bed, Church View

What’s around Gem Premier Hotel & Spa - Hanoi

Top spots nearby

Recommended by this property

  • Hang Gai Street (3-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • Hoa Lo Prison Museum (5-minute walk)
  • Ngoc Son Temple (5-minute walk)
  • Thang Long Water Puppet Theatre (6-minute walk)
  • Dong Xuan Market (10-minute walk)
  • Hanoi Opera House (11-minute walk)
  • Temple of Literature (12-minute walk)
  • Ho Chi Minh Mausoleum (16-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

  • Train station pick-up *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking (limited) *

  • RV/bus/truck parking *

Offsite

  • Area shuttle within 2 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Ecotours nearby
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate dining area
  • Separate living room
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Âu Cơ Beauty Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Gem restaurant - Overlooking the garden, this buffet restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, and lunch. A children's menu is available. Happy hour is offered. Open 24 hours. Reservations are required.

Gem Premier Hotel & Spa - Hanoi’s small print

Also known as

  • Gem Premier Hotel Hanoi
  • Hanoi Gem Boutique Hotel
  • Gem Premier Hotel & Spa Hotel
  • Gem Premier Hotel & Spa Hanoi
  • Gem Premier Hotel & Spa Hotel Hanoi
  • Gem Premier Hotel
  • Hanoi Gem Boutique
  • Gem Boutique Hotel Hanoi
  • Gem Boutique Hanoi
  • Gem Premier Hanoi
  • Gem Premier
  • Gem Boutique Hotel
  • Gem Premier Hotel Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Transfers via airport shuttle are required and must be arranged at least 24 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 360000

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge of VND 599000 (subject to availability)

Late check-out can be arranged for an extra charge of VND 599000 (subject to availability)

Valet parking costs VND 120000 per day

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for VND 470000 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service to the beach, shopping center, ski area, and theme park is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 519 reviews

Exceptional 10.0
Thoughtful staff and convenient to walk around
The staff are friendly and willing to help us. There was an occasion I wanted to buy a bowl of take away porridge but difficult in expressing in Vietnamese. The staff followed me to the stall and tell them exactly what I wanted. Oh yes, the breakfast is good, it is what I look forward everyday, there is a spread of food and I can order what I want in small quantitiy. Basically the room is clean and comfortable to rest. The only English channel I can tune in is ChannelNewsAsia. After bath the water is a bit difficult to flow down bec the tiles were tilted outward, but if you use your foot to swipe the water inward, then the flow is faster.
Ivy, sgTrip with friends
Exceptional 10.0
Charming Hotel with lovely accomdations
We had a wonderful stay at Gem Premier Hotel. The free breakfast was great and had many western options as well as some traditional Vietnamese foods with a lot of fresh fruit and juice. Our room was quite comfortable, aside from the beds being a bit hard. The view of the Cathedral was lovely from the balcony and the air conditioning was the best we've had in Vietnam so far. Perhaps my favorite part of our stay was the 20% off we were given at the hotel's already very reasonably priced spa. My boyfriend and I were able to get in right away and we each had 60-minute traditional Vietnamese massage side by side.
Shing Tim, sg1 night trip
Exceptional 10.0
Wonderful experience
We have been to a few hotels in Vietnam but my experience with Gem Premier hotel has been the best so far! Service: spot on. The staff we met were all so polite and helpful. One thing to mention was that we left some important belongings in the safe in the room and the receptiom staff An was extremely helpful and helped us arrange our 8 day trek tour around north Vietnam . The tours were stunning and the guides were fantastic. In particular zhen in Ninh binh and nu in sapa, who were highly knowledgeable and friendly and really taught us so much about Vietnam. We weren't always 100% certain of how we were being transported or where we were staying exactly but the people in the hotel obviously knew because we always felt in safe hands. The drivers were lovely (thank you to Quinn for always smiling). . Cleanliness: very clean and neat! Towels and linens were clean without stains.
Jonathan, sgTrip with friends
Exceptional 10.0
Best hotel in our month’s visit to Vietnam!
There’s no competition ! This was hands down the best hotel we stayed at during the month we were in Vietnam . We mostly booked 3.5-4 star hotels and was pleasantly surprised with the great price and service . The staff were so friendly and really made an effort to make everyone feel comfortable. They even knocked on my door on my birthday with a cake and flowers! We did both Halong Bay and Bai Tu Long Bay and then Sapa 2 day tour with Gem Premier. The Halong Bay tour was brilliant and felt very authentic. Really seemed to be away from the crowds which is an achievement in Halong Bay.
Frances, sgOther trip
Exceptional 10.0
This hotel made my stay to become even more wonderful in Hoanoi! They have a very attentious and dedicated staff that helped us in everything we needed, beyond speaking good English as well.
sg2 night business trip

Gem Premier Hotel & Spa - Hanoi

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