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Hotel Shikanoyu

Photo gallery for Hotel Shikanoyu

Exterior
Seasonal outdoor pool, pool loungers
Down duvets, in-room safe, desk, free WiFi
View from room
32-inch flat-screen TV with satellite channels, TV, ping pong table

Overview of Hotel Shikanoyu

Hotel Shikanoyu

3.5 star property
Mountain ryokan with restaurant, near Jozankei Futami Park

8.0/10 Very good

231 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Child-friendly activities
Map
3-32 Jozankeionsennishi, Minami-ku, Sapporo, Hokkaido, 061-2303

Room options

About this area

What's nearby

  • In Jozankei
  • Jozankei Hot Spring - 1 min drive
  • Kokusai Ski Resort - 24 min drive
  • Makomanai Sekisui Heim Ice Arena - 29 min drive
  • Nakajima Park - 37 min drive
  • Tanukikoji Shopping Street - 23 min drive
  • Odori Park - 41 min drive
  • Hokkaido University - 46 min drive

Getting around

  • Sapporo Okadama Airport (OKD) - 57 min drive
  • New Chitose Intl. Airport (CTS) - 74 min drive
  • Soen Station - 25 min drive
  • Naebo Station - 26 min drive
  • Shiroishi Station - 27 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • 心の里定山 - 3 min walk
  • Locale - 9 min walk
  • Exclamation Bakery - 13 min walk
  • Vergine Baccane - 13 min walk
  • 鹿林そば滝野店 - 7 min drive

About this property

Hotel Shikanoyu

A great choice for a stay in Sapporo, Hotel Shikanoyu features a nightclub. Guests can indulge in massages and enjoy Japanese cuisine at Restaurant KAEN, which is open for breakfast and dinner. A bar/lounge, a steam room, and a seasonal outdoor pool are other highlights. Fellow travelers like the location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - 7:30 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests not requiring dinner service at the hotel can check in until 9 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free train station shuttle from 10:00 AM to 3:00 PM

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Tea service at check-in/check-out
  • Kaiseki meal
  • Snack bar/deli

What to do

  • Hot springs
  • Karaoke
  • Air hockey
  • Table tennis
  • Stereo
  • Bicycle rentals nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services
  • Nightclub
  • Steam room

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Soap
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.

Dining

Restaurant KAEN - This buffet restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.
Izakaya HANAYASHIKI - This theme restaurant specializes in regional cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • The outdoor pool opens for the season in July
  • Hot springs access available from 3:00 PM to midnight
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Shikanoyu Sapporo
Hotel Shikanoyu
Shikanoyu Sapporo
Shikanoyu
Hotel Shikanoyu Ryokan
Hotel Shikanoyu Sapporo
Hotel Shikanoyu Ryokan Sapporo

Frequently asked questions

Does Hotel Shikanoyu offer free cancellation for a full refund?
Yes, Hotel Shikanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Shikanoyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Shikanoyu?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Shikanoyu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Shikanoyu?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Shikanoyu?
You can check in from 3 PM - 7:30 PM. Check-out time is 10 AM.
What is there to do at Hotel Shikanoyu and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for cycling and horseback riding. Additional recreation onsite includes hot springs. Enjoy amenities like a nightclub, a seasonal outdoor pool, and a steam room. Hotel Shikanoyu also has spa services and an arcade.
Are there restaurants at or near Hotel Shikanoyu?
Yes, Restaurant KAEN offers Japanese cuisine. Nearby restaurants include Locale (9-min walk), Exclamation Bakery (13-min walk), and Vergine Baccane (13-min walk).
What's the area around Hotel Shikanoyu like?
Hotel Shikanoyu is located by the river in Jozankei, a short 9-minute walk from Jozankei Hot Spring and 3 minutes' walk from Jozankei Futami Park. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

I enjoyed to have my vacation at Hotel Shikanoyu. I will visit it again during this Fall.
AKINORI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rui, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

They should improve to provide more English speaking customer service and the printed information in English
Ong, 1-night family trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good Location and value for money. Japanese Buffet breakfast and Japanese dinner were great and delicious.
khoo, 1-night trip
Verified Expedia guest review

8/10 Very good

It's really nice view from my hotel room especially in fall foliage season. I enjoyed outdoor onsen besides the river. But the food is so so and a bit over crowded during peak hours.
Winhyde, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great view from my room
I had the top floor room with a great view of the surroundings.
YEW CHAN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Thawat, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review