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Hotel Fénix

Photo gallery for Hotel Fénix

Superior Room | In-room safe, desk, free WiFi
Terrace/patio
Terrace/patio
Superior Room, 2 Double Beds | In-room safe, desk, free WiFi
Superior Room, 2 Double Beds | In-room safe, desk, free WiFi

Overview of Hotel Fénix

Hotel Fénix

3.0 star property
3-star hotel in Tapachula with restaurant and bar/lounge

8.0/10 Very good

84 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
Map
4a. Avenida. Norte 19, Centro, Tapachula, CHIS, 30700

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Cable TV service

Room options

About this area

What's nearby

  • Heart of Tapachula

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 28 min drive

Restaurants

  • Restaurant Confucio - 4 min walk
  • Pollo Campero - 3 min walk
  • La Parrilla - 3 min walk
  • Restaurante los Jarrones - 1 min walk
  • Tortas German - 4 min walk
Map

About this property

Hotel Fénix

Hotel Fénix is a great choice for a stay in Tapachula. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travellers say good things about the restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1953
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

<p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Fénix Tapachula
Fénix Tapachula
Hotel Fénix Hotel
Hotel Fénix Tapachula
Hotel Fénix Hotel Tapachula

Frequently asked questions

Does Hotel Fénix offer free cancellation for a full refund?
Yes, Hotel Fénix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Fénix?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Fénix?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Fénix?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Fénix?
You can check in from 2:00 PM - midnight. Check-out time is 1 PM.
What is there to do at Hotel Fénix and nearby?
Hotel Fénix has a garden.
Are there restaurants at or near Hotel Fénix?
Yes, there's an on-site restaurant.
What's the area around Hotel Fénix like?
Hotel Fénix is in the heart of Tapachula, a short 3-minute walk from Miguel Hidalgo Central Park and 7 minutes' walk from Bicentennial Park.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Cesar Abigail, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marcelo, 1-night trip
Verified Hotels.com guest review

6/10 Good

It is centrally located.
Clayton, 3-night trip
Verified Expedia guest review

8/10 Very good

A/C was very noisy and the bathroom very small.
Carlos, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

I like the stuff members very nice people ..great atmosphere great location on town and overall a nice place .
4-night family trip
Verified Expedia guest review

8/10 Very good

Everything is Ok Well located. Parking Air Thanks.
1-night trip
Verified Expedia guest review

8/10 Very good

Good choice for the price!
I was pleased at the room we got for the price we paid. The arrival experience was good (although the staff spoke only Spanish - google translate helped) and the hotel allowed us to check into our room early (normal check-in at 2 pm - we got to go in around 10 am). Food at the restaurant at the hotel wasn't particularly good, but there are plenty of good options around. Overall, had a good experience. Definitely recommended!
Ritz, 6-night trip
Verified Expedia guest review

8/10 Very good

Real deal
clean place, price is according what you receive, people have a good attention
Sergio, 1-night romance trip
Verified Hotels.com guest review