Tokyu Stay Shinjuku

3.0 star property
3-star hotel with restaurant, near Shinjuku Isetan

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Tokyu Stay Shinjuku

Photo gallery for Tokyu Stay Shinjuku

Property entrance
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Lobby
Free toiletries, hair dryer, slippers, electronic bidet

Overview of Tokyu Stay Shinjuku

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Reception hall
Feel at home
  • Children stay free
  • Fridge
  • Television
  • Lift
  • Free toiletries
  • Hairdryer

Room options

Casual Single Room, Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room(Single Use)with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room(Single Use), Non-Smoking

  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

Comfort Single Room, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Casual Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Single Room, Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Double Room, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room(Single Use), Smoking

  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 8 min walk
  • Meiji Jingu Shrine - 28 min walk
  • Waseda University - 34 min walk
  • Shinjuku Isetan - 1 min drive
  • Tokyo Metropolitan Government - 2 min drive
  • National Stadium - 3 min drive
  • Omotesando Hills - 4 min drive
  • Yoyogi Park - 4 min drive
  • Meiji Jingu Stadium - 4 min drive
  • Shibuya Crossing - 5 min drive

Getting around

  • Tokyo (HND-Haneda) - 39 min drive
  • Tokyo (NRT-Narita Intl.) - 72 min drive
  • Shinjuku Station - 8 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Yoyogi Station - 14 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 5 min walk
  • Shinsen-Shinjuku Station - 9 min walk

Restaurants

  • 切麦や 甚六 - 8 min walk
  • 陶玄房 - 3 min walk
  • おひつ膳田んぼ 代々木本店 - 16 min walk
  • らぁ麺 はやし田 - 3 min walk
  • 慎 - 14 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku puts you a short five-minute drive from Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Also, Tokyo Imperial Palace and Tokyo Dome are within a short drive. Fellow travellers like the overall property condition and walkability. Public transportation is only a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?
Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tokyu Stay Shinjuku?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Tokyu Stay Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shinjuku?
Sorry, there's no on-site parking at Tokyu Stay Shinjuku.
What are the check-in and check-out times at Tokyu Stay Shinjuku?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Tokyu Stay Shinjuku and nearby?
Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (9-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Midtown (2.6 mi).
Are there restaurants at or near Tokyu Stay Shinjuku?
Yes, there's an on-site restaurant.
What's the area around Tokyu Stay Shinjuku like?
Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. Travellers recommend the hotel for its walkable location.

Reviews

9.0

Superb

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay!
Loved the predictability of the maid service, and the cleanliness. Loved the quiet washer/dryer in the room! The front desk staff were really friendly. Location was great, just steps away from the subway. Our only complaint was the small size of the bed and the room.
April, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tokyu Stay was good because it was just in the right place. It was near a lot of shopping, a lot of places to eat (which were inhabited by the locals so you still got that local experience), and it wasn’t too far from Shinjuku San-Chome Station. I stayed in two non consecutive stretches of my trip, at both the beginning and the end. The room size was perfect for one traveler.
Robert, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

SHIRLEY, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Shinjuku Stay was one of the best accomplishments on my trip. It’s right in the heart of Shinjuku so it’s busy and noisy, but that’s the nature of the area. The room was very nice, staff were helpful and friendly and the breakfast was very good. I’m vegan and there were many nutritious and delicious options. I’d stay here again.
jane L, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Located near Shinjuku-sanchome station, this unpretentious hotel provides a good launching point to explore the Shinjuku area. We were happy to find a washing machine in the small room so we could launder a few clothes. The ¥1530 breakfast in the adjoining building is a good deal. May not be the easiest hotel to find at first but it's well-located, clean, and convenient.
Michael, 2-night family trip
Verified Expedia guest review

8/10 Very good

I enjoyed my stay. The hotel was clean and the staff were very nice.
Dannie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Tokyu Stay Shinjuku
The hotel was lovely, our room had a washer in our room. The staff was very helpful and attentive to our needs. They answered all our questions and helped us ship our luggage! Thank you very much, we will be back soon!
3-night trip
Verified Hotels.com guest review

8/10 Very good

Tokyu Stay Shinjuku is located next to over 100 dining and bar options within about a 100 foot radius. It is a busy thoroughfare at night but provides easy access to multiple dining options, small bars, convenient stores, and the Shinjuku-Sanchome subway line. The staff was the hotel was rather helpful and went out of their way to make sure that all my needs were taken care of. Plus, if I needed them to call me a cab or make a reservation they assisted. There are also a few front desk staff that can communicate in basic English which was rather helpful. Tokyu Stay Shinjuku is not without its issues. For starters, the breakfast buffet sucked! If you are from the Western Hemisphere you will be sorely disappointed. Save your money and buy some breakfast snacks are the Family Mart or 7-11. Housekeeping is offered on a limited basis. They will dump your room trash and give you new towels upon request. However, a full turn-down service is not usually available. I stayed for ten days and they only changed my sheets once. Not a huge deal but not sanitary also. Also, your views of the city are not the best. My window view was less than spectacular. The real kicker was the lack of space in the room. I had a comfort single with a washer/dryer combo (takes four hours per cycle) and twin size bed with no space to store my clothes. Overall, I would recommend Tokyu Stay Shinjuku if you plan on doing eating around your hotel and require easy access to the Subway.
William, 9-night trip
Verified Expedia guest review

10/10 Exceptional

步行7分鐘由JR新宿站到酒店, 酒店附近好多餐廳選擇