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J Suites Hotel

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Lobby
Deluxe Family Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Deluxe Family Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Premium Family | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Premium Family | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Overview of J Suites Hotel

J Suites Hotel

3.0 star property
Art Deco hotel within walking distance of Kampung Cina

7.2/10 Good

153 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • 24/7 front desk
  • Laundry facilities
Map
Lot 3762 - 3763 & Lot 3766 - 3769, Jalan Kota Lama, Kuala Terengganu, Terengganu, 20300

Guests rated this location 7.3/10 - Good

Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of Kuala Terengganu

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • Auntie Dayana's - 2 min walk
  • Singgang Budu - 4 min walk
  • Matt ori corner - 1 min walk
  • Cheng Cheng Coffee Shop 青青茶室 - 6 min walk
  • RollieCafe - 6 min walk
Map

About this property

J Suites Hotel

When visiting Kuala Terengganu, J Suites Hotel is a great choice to consider. Free perks include WiFi and self-parking. Fellow travellers like the helpful staff and shopping.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge of MYR 70 (subject to availability)
  • Late checkout can be arranged for an extra charge of MYR 70.00 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

J Suites Hotel Kuala Terengganu
J Suites Kuala Terengganu
J Suites Hotel Hotel
J Suites Hotel Kuala Terengganu
J Suites Hotel Hotel Kuala Terengganu

Frequently asked questions

Is J Suites Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does J Suites Hotel offer free cancellation for a full refund?
Yes, J Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at J Suites Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at J Suites Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at J Suites Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at J Suites Hotel?
You can check in from 3 PM - anytime. There's a charge of MYR 70 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 70.00 (subject to availability).
What is there to do at J Suites Hotel and nearby?
Recommended spots to visit include Kampung Cina (4-min walk) and Pasar Payang (11-min walk), along with Terengganu State Museum (2.9 mi) and Crystal Mosque (3.5 mi).
What's the area around J Suites Hotel like?
J Suites Hotel is in the heart of Kuala Terengganu, a short 4-minute walk from Kampung Cina and 9 minutes' walk from Sultan Ismail Nasiruddin Shah Stadium.

Reviews

7.2

Good

7.4/10

Cleanliness

7.5/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Convenient
kenneth, 1-night trip with friends
Verified Orbitz guest review

6/10 Good

Zufri, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

NEED MORE IMPROVEMENT
My room is King Bed but there is no window available. Make the feeling inside the room very congested and not comfortable due to not good air ventilation when u sleep
2-night business trip
Verified Hotels.com guest review

6/10 Good

Small room with no window. Management member should experience the stay.
Kee, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Wai Kong, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
I always choose J-Suites as it has the best mattress in town
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for your service
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Review of J Suites Hotel
So far so good.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Zaihan, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Near to shops Only room is too close with the lift- a bit noisy/uncomfortable
2-night trip
Verified Expedia guest review