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The Quay Hotel West Coast (SG Clean)

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Deluxe Twin Room | Free minibar items, in-room safe, desk, laptop workspace
Deluxe Twin Room | View from room
Deluxe Double Room | Free minibar items, in-room safe, desk, laptop workspace
Deluxe Double Room | Free minibar items, in-room safe, desk, laptop workspace
Deluxe Double Room | Free minibar items, in-room safe, desk, laptop workspace

Overview of The Quay Hotel West Coast (SG Clean)

The Quay Hotel West Coast (SG Clean)

3.0 star property
3-star hotel with restaurant, near West Coast Park

7.0/10 Good

81 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is S$126
Price available on 07/03/2023
Map
428 Pasir Panjang Road, Singapore, 118769

Room options

About this area

What's nearby

  • In Queenstown
  • Singapore Botanic Gardens - 17 min drive
  • Orchard Road - 20 min drive
  • Universal Studios Singapore - 23 min drive
  • Raffles Place - 21 min drive
  • Bugis Street Shopping District - 23 min drive
  • Gardens by the Bay - 21 min drive
  • Marina Bay Sands Casino - 22 min drive
  • Marina Bay Sands Skypark - 23 min drive
  • Singapore Flyer - 26 min drive
  • Marina Bay Street Circuit - 27 min drive

Getting around

  • Singapore (XSP-Seletar) - 37 min drive
  • Changi Airport (SIN) - 38 min drive
  • Senai International Airport (JHB) - 62 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 26.6 miles/42.8 km
  • JB Sentral - 43 min drive
  • Haw Par Villa Station - 26 min walk
  • Kent Ridge Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cheng's - 2 min walk
  • The Scholar - 11 min walk
  • Chilli Padi Nonya Cafe - 13 min walk
  • West Coz Cafe - 17 min walk
  • Island Penang Kitchen - 18 min walk

About this property

The Quay Hotel West Coast (SG Clean)

The Quay Hotel West Coast (SG Clean) offers an airport shuttle (available 24 hours) for SGD 55 per vehicle one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, this hotel is 5.9 mi (9.4 km) from Orchard Road.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:30 AM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Airport shuttle service is offered for an extra charge of SGD 55 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs SGD 55 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>On-site parties or group events are strictly prohibited.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Santa Grand Hotel West Coast Singapore
Santa Grand Hotel West Coast
Santa Grand West Coast Singapore
Santa Grand West Coast
Santa Grand Hotel Singapore
The Quay Hotel West Coast
The Quay West Coast Sg Clean
Santa Grand Hotel West Coast
The Quay Hotel West Coast (SG Clean) Hotel
The Quay Hotel West Coast (SG Clean) Singapore
The Quay Hotel West Coast (SG Clean) Hotel Singapore

Frequently asked questions

Does The Quay Hotel West Coast (SG Clean) offer free cancellation for a full refund?
Yes, The Quay Hotel West Coast (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Quay Hotel West Coast (SG Clean)?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at The Quay Hotel West Coast (SG Clean) on 20 February 2023 start from S$112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Quay Hotel West Coast (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Quay Hotel West Coast (SG Clean)?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Quay Hotel West Coast (SG Clean)?
Yes, there's free self parking.
Is an airport shuttle service offered by The Quay Hotel West Coast (SG Clean)?
Yes, an airport shuttle is available. The charge is SGD 55 per vehicle one-way.
What are the check-in and check-out times at The Quay Hotel West Coast (SG Clean)?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at The Quay Hotel West Coast (SG Clean)?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (22-min drive) are both nearby.
What is there to do at The Quay Hotel West Coast (SG Clean) and nearby?
Recommended spots to visit include West Coast Park (3-min walk) and National University of Singapore (3-min walk), along with Haw Par Villa (1 mi) and Clementi Mall (2 mi).
Are there restaurants at or near The Quay Hotel West Coast (SG Clean)?
Yes, there's an on-site restaurant. Nearby restaurants include The Scholar (11-min walk) and Chilli Padi Nonya Cafe (13-min walk).
What's the area around The Quay Hotel West Coast (SG Clean) like?
The Quay Hotel West Coast (SG Clean) is a short 3-minute walk from West Coast Park and 3 minutes' walk from National University of Singapore.

Reviews

7.0

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

LIPING, 17-night trip
Verified Hotels.com guest review

6/10 Good

Cleopatra, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
Comfortable clean hotel - would stay again
Peter, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Happy with my stay
Stayed at hotel due to SHN so did not expect much service from staff but they were mostly helpful. Room and amenities as described in booking however nothing provided in mini bar except bottled water. Overall happy with stay. Thank you.
Angelia, 7-night trip
Verified Hotels.com guest review

6/10 Good

The receptionist is very friendly and helpful. Overall quite an enjoyable staycation.
TAN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad service Dirty rooms Bad experience
Zhimin, 2-night business trip
Verified Expedia guest review

6/10 Good

Eugene, 7-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

sundar, 1-night trip
Verified Expedia guest review