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The Quay Hotel West Coast (SG Clean)

3-star hotel with restaurant, near West Coast Park

  • Free WiFi and free parking
From
S$109

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  • Lobby
  • Lobby
  • Deluxe Twin Room - Bathroom
  • Exterior
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1 / 32Lobby
428 Pasir Panjang Road, Singapore, 118769, Singapore
7.0.Good.
  • Stayed at hotel due to SHN so did not expect much service from staff but they were mostly…

    Nov 24, 2021

  • The receptionist is very friendly and helpful. Overall quite an enjoyable staycation.

    Nov 12, 2021

See all 24 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Queenstown
  • West Coast Park - 3 min walk
  • National University of Singapore - 15 min walk
  • Haw Par Villa - 19 min walk
  • Clementi Mall - 41 min walk
  • VivoCity - 4.7 mi / 7.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, No Windows
  • Deluxe Double Room
  • Deluxe Twin Room

What’s around

Landmarks

  • In Queenstown
  • West Coast Park - 3 min walk
  • National University of Singapore - 15 min walk
  • Haw Par Villa - 19 min walk
  • Clementi Mall - 41 min walk
  • VivoCity - 4.7 mi / 7.5 km
  • Universal Studios Singapore - 5.8 mi / 9.3 km
  • Gardens by the Bay - 7.7 mi / 12.4 km
  • Singapore Flyer - 9 mi / 14.5 km
  • Singapore Zoo - 11.3 mi / 18.2 km

Getting around

  • Changi Airport (SIN) - 29 min drive
  • Singapore (XSP-Seletar) - 24 min drive
  • Senai International Airport (JHB) - 43 min drive
  • JB Sentral - 43 min drive
  • Haw Par Villa Station - 26 min walk
  • Kent Ridge Station - 28 min walk
  • Airport shuttle (surcharge)
map
See on map
428 Pasir Panjang Road, Singapore, 118769, Singapore

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Water dispenser

Working away

  • Number of meeting rooms - 1
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SGD 55 per vehicle (one-way, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs SGD 55 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Santa Grand Hotel West Coast Singapore
  • The Quay Hotel West Coast
  • The Quay West Coast Sg Clean
  • Santa Grand Hotel West Coast
  • The Quay Hotel West Coast (SG Clean) Hotel
  • The Quay Hotel West Coast (SG Clean) Singapore
  • Santa Grand Hotel West Coast
  • The Quay Hotel West Coast (SG Clean) Hotel Singapore
  • Santa Grand West Coast Singapore
  • Santa Grand West Coast
  • Santa Grand Hotel Singapore

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Quay Hotel West Coast (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Scholar (11-min walk) and Chilli Padi Nonya Cafe (13-min walk).
  • Yes, an airport shuttle is available. The charge is SGD 55 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (13-min drive) is nearby.
  • Recommended spots to visit include West Coast Park (3-min walk) and National University of Singapore (0.8 mi), along with Haw Par Villa (1 mi) and Clementi Mall (2.1 mi).
7.0.Good.
  • 8.0.Very good

    Good for simple stay

    Consider good for this price range.

    1 night trip, Jan 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Wrong booking and immediately called for help but hotel just no response and deduct full payment for the wrong booking with no help rendered from Expedia.

    5 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 8.0.Very good

    the room is clean and tidy, the hotel service from booking until checking out is good

    Sharon, 13 night trip with friends, Jul 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Basic hotel. Not near town or MRT. No amenities. Room is small.

    3 night business trip, Feb 20, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Bad service Dirty rooms Bad experience

    Zhimin, 2 night business trip, Sep 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent. Would highly recommend

    14 night business trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Avoid

    Just a poor hotel even for the money. Need to turn hot water system on yourself, no window, wardrobe thinner than the coat hanger itself, ....

    Garry, 1 night business trip, Jan 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    추천!

    교통이 좋은 편이고 근처에 가격대비 괜찮은 식당도 많아요. 15분 정도만 걸어가면 바다가 보이는 공원도 있어서 여러모로 좋았습니다.

    4 night trip, Feb 6, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Eugene, 7 night trip, May 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

See all 24 reviews