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Luxury hotel with spa, near Nuestra Senora de Guadalupe Cathedral
The hotel looked modern from the outside, but the rooms were plain and unimpressive.…
Dec 13, 2018
I booked a room for 05/01/22 and checked out on 05/02/22 paid with a credit card when I…
May 1, 2022
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Very central location close to border but very close to all the street walkers as well. Clean hotel but very dirty a can be scart at night right outside the hotel parking lot
1 night family trip, Apr 30, 2022
Verified Hotels.com guest review
The employees always corteous and helpful.
Kevin, 2 night trip, Mar 5, 2022
Verified Hotels.com guest review
I like almost all but I didn't like that they tell you something on phone and when you get there. They says something else. Making me wait for one hour. 😔
Esteban r, 1 night family trip, Mar 5, 2022
Verified Hotels.com guest review
Location of the hotel is in the bad place of town. Room is smeely. Towel old and dirty. Arrive at 1pm and the receptionist would not check me in, even though rooms are ready. Came back at 245 and the receptionist said 3pm.
Germando, 1 night trip with friends, Feb 26, 2022
Verified Hotels.com guest review
Is everything clean and really nice hotel close by everything
Johan, 1 night trip with friends, Feb 25, 2022
Verified Hotels.com guest review
It was clean staff was very friendly good service over all!
Miguel, 1 night family trip, Feb 23, 2022
Verified Hotels.com guest review
Property looks nice from the outside. Rooms are dated and average condition on the inside. Staff was friendly. Surrounding area outside of hotel is in an economically struggling area.
Mayse, 1 night trip with friends, Feb 14, 2022
Verified Expedia guest review
Very clean
Gustavo, 1 night trip, Feb 10, 2022
Verified Travelocity guest review
The stay was pleasant, and the staff were very polite and helpful. The restaurant/bar was great. They make one of the best micheladas I've ever had!
Alberto, 2 night trip, Feb 4, 2022
Verified Expedia guest review
The fact that they charge for an extra key, the bed linen is old and dirty. The towels are old and torn and they do nothing about other guests playing loud music. This was my fourth stay but the hotel seems to be going downhill
Carter, 2 night romance trip, Feb 3, 2022
Verified Expedia guest review