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All properties in Kuantan, Pahang, Malaysia

Swiss Garden Resort Residences Kuantan

Upscale beachfront resort with free water park, near Natural Batik Factory

  • Free WiFi and free parking

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  • Swiss Garden Resort Residences Kuantan
  • Swiss Garden Resort Residences Kuantan
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  • Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences Kuantan. Image 1 of 43.
1 / 43Swiss Garden Resort Residences Kuantan
Jalan Kuantan-Kemaman, Kuantan, 26100, Pahang, Malaysia
6.6.Good.
  • Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.

    Nov 18, 2020

  • The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But…

    Sep 9, 2020

See all 40 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchen
  • Gym

Property highlights

Main amenities

  • 105 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Free water park

Feel at home

  • Kitchen
  • Microwave
  • Refrigerator
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • On the beach
  • Natural Batik Factory - 17 min walk
  • Taman Teruntum Mini Zoo - 8 mi / 12.9 km
  • Teluk Cempedak Beach - 8.2 mi / 13.2 km
  • Heroes Museum - 8.6 mi / 13.9 km
  • Cherating Turtle Sanctuary - 19.7 mi / 31.7 km
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 1 Queen Bed
  • Family Suite, 2 Bedrooms
  • Premier Family Suite

Location

Jalan Kuantan-Kemaman, Kuantan, 26100, Pahang, Malaysia
  • On the beach
  • Natural Batik Factory - 17 min walk
  • Taman Teruntum Mini Zoo - 8 mi / 12.9 km

What’s around

Landmarks

  • On the beach
  • Natural Batik Factory - 17 min walk
  • Taman Teruntum Mini Zoo - 8 mi / 12.9 km
  • Teluk Cempedak Beach - 8.2 mi / 13.2 km
  • Heroes Museum - 8.6 mi / 13.9 km
  • Cherating Turtle Sanctuary - 19.7 mi / 31.7 km
  • Sungai Pandan Waterfall - 23.9 mi / 38.5 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 37 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Things to do

  • Water park
  • Outdoor pool
  • Fitness facilities
  • Sauna
  • Free water park access

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 120 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a smoke detector on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.

Also known as

  • Swiss Garden Resort Residences Kuantan
  • Swiss Garden Resort Residences Kuantan Kuantan
  • Swiss Garden Resort Residences Kuantan Resort Kuantan
  • Swiss Garden Resort Residences
  • Swiss Garden Residences Kuantan
  • Swiss Garn Resort Resinces
  • Swiss Residences Kuantan
  • Swiss Garden Resort Residences Kuantan Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Swiss Garden Resort Residences Kuantan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include The Thirsty Tapir Beach Bar (5-min walk), Pak Su Seafood Restaurant (2.4 mi), and Cherating Steak House (5.8 mi).
  • Yes, an airport shuttle is available. The charge is MYR 120 per vehicle one way.
  • Swiss Garden Resort Residences Kuantan has a water park and a sauna, as well as a fitness center and a garden.
6.6.Good.
  • 6.0.Good

    no turn down service to replace towel and amenities

    ina, 2 night trip with friends, Sep 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    My room not at the beach... So i cannot see the beach from my room... Dissapointed

    Aminul, 1 night family trip, Aug 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.

    Janet, 1 night family trip, Aug 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    the best

    Al-Adawiyah, 1 night family trip, Jul 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel with superb beach view.

    stay was superb , Quiet and peaceful and near to the beach.

    mariam, 2 night family trip, Feb 15, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.

    NICOLE, 1 night romance trip, Nov 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    To add more facility

    M., 1 night family trip, Nov 10, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Good stay but inaccurate address

    Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!

    Tengku, 2 night business trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed

    Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.

    Khairunisah Mohd, 2 night family trip, Apr 26, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Not worth it. Filthy water park.

    I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.

    1 night family trip, Apr 20, 2019

    Verified Hotels.com guest review

See all 40 reviews