Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Port-au-Prince, Ouest Department, Haiti
1 room, 2 adults

Servotel

3-star3 stars
Route de l'Aéroport, Zone Cargo, Tabarre, Port-au-Prince, Haiti

3-star hotel in Port-au-Prince with outdoor pool and restaurant
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • We stay at Servotel a lot as we live in Haiti. The only issue we seem to always notice is…Jan 10, 2021
  • From checking in and out the service was exceptional. The only reason I put pleasing for…Dec 8, 2020

Servotel

More Info: 6823 2342

from S$167
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Suite, 1 King Bed

What’s around Servotel

Landmarks

  • Port-au-Prince Cathedral - 4.5 mi / 7.3 km
  • National Pantheon Museum - 4.8 mi / 7.7 km
  • National Palace - 4.8 mi / 7.8 km
  • Champs de Mars Square - 4.9 mi / 7.9 km
  • Iron Market - 5.1 mi / 8.1 km
  • Museum of Haitian Art - 5.2 mi / 8.4 km
  • Marassa Gallery - 5.6 mi / 9 km
  • Church of St. Peter - 5.6 mi / 9 km

Getting around

  • Port-au-Prince (PAP-Toussaint Louverture Intl.) - 2 min drive
  • Free airport shuttle
  • Free area shuttle
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Free area shuttle

  • Beach shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Servotel Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.

Servotel’s small print

Also known as

  • Servotel Hotel Port-au-Prince
  • Servotel Hotel
  • Servotel Port-au-Prince
  • Servotel
  • Servotel Haiti/Port-Au-Prince
  • Servotel Hotel
  • Servotel Port-au-Prince
  • Servotel Hotel Port-au-Prince

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Servotel

  • Does Servotel offer free cancellation for a full refund?
    Yes, Servotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Servotel?
    This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Servotel?
    Sorry, there's no onsite parking at Servotel.
  • Is there a pool at Servotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Servotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Servotel?
    You can check in starting at 3:00 PM. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Servotel?
    Yes, Servotel Restaurant offers poolside dining. Nearby restaurants include ECOLOG Cafeteria (13-min walk), Muncheez (2.3 mi), and Eco Café (2.6 mi).
  • Is airport shuttle service offered by Servotel?
    Yes, a free airport shuttle is available.

Recent reviews

Very good 8.0 From 206 reviews

Exceptional 10.0
Great hotel
Amazing stay
Junior, us4 night trip
Exceptional 10.0
The staff and service were amazing. Polite and friendly, and professional. Great food.
Bruce, us8 night trip
Poor 2.0
This won’t happen again
They place in a room that was swarming with mosquitoes and unbearable heat due to a broken AC system. They attempted to correct the mosquito problem by spraying bug spray and the maintenance guy reported that the AC could not be fix at that time. I started coughing because of the fumes of the bug spray and I was still being bitten by swarming mosquitoes and the room temperature still remained unbearable. After another 20mins I called front desk and that is when they gave me a different room that was much better. I still have the scars from the mosquito bites and have to use antibiotics ointment.
Matthew, us1 night trip
Exceptional 10.0
The service there was amazing. I love free airport shuttle pick up.
us1 night trip
Exceptional 10.0
Can’t complain everything excellent I be back nice Good customer service
EVENS-A, us2 night trip
Good 6.0
Restaurant area, lobby and outside was very clean, however the room and carpet hallway need to be clean. Room have a dirty smell
Darline, us1 night family trip
Poor 2.0
Not so good
The lobby and property look nice, but that is where it ends. The room was very dirty. The fridge in the room did not work, which they were quick to fix. It would have been nice if they cleaned the inside of the fridge while they were fixing it. The bathroom was not clean, the counter had dried soap, shaving cream, and hair all over it. The sliding bathroom door would not stay shut as the latch was broken. Light bulbs were also missing in the room. No light bulbs walking down the dark hallway, and a broken lock on the door. This is very discomforting traveling as a foreigner in Haiti. We mentioned to the maintenance worker that the lock was broken on the door and he said that yes he knew 😏, I guess this is acceptable. The restaurant served nice food, but the servers acted so upset that you came in, wasn’t sure if they just didn’t like us. Very poorly run hotel. We did not feel safe sleeping during the night. Only reason we stayed is because it is close to the hotel. Hope to find a different hotel to stay at next time.
us1 night business trip
Fair 4.0
They should trained the front desk clerks when I first check in the front desk clerk completely ignored me and was on a personal phone for a good 15 minutes before acknowledging my presence.. the staff at the restaurant were very courteous and the room were cleaned except the TV in the room didn’t work
Sherlyne, us1 night trip
Good 6.0
Foods wasn't good enough because they have same type menu for years never been changed
Jean, us3 night trip
Exceptional 10.0
Quick trip
Clean and good restaurant!
Daniel, us1 night trip

Servotel