Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Matamoros, Tamaulipas, Mexico
1 room, 2 adults

Best Western Hotel Plaza Matamoros

3-star3 stars
9th And Bravo Street #1421, Matamoros, TAMPS, 87300, Mexico

3-star hotel in Matamoros with outdoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • It was good everything Nov 26, 2020
  • Great service. Needed a fridge and they brought one to our room. Oct 28, 2020

Best Western Hotel Plaza Matamoros

More Info: 6823 2342

from S$53
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking

What’s around Best Western Hotel Plaza Matamoros

Landmarks

  • Heart of Matamoros
  • Casamata Museum - 20 min walk
  • Stillman House Museum - 34 min walk
  • Market Square Research Center - 37 min walk
  • University of Texas at Brownsville - 2.4 mi / 3.8 km
  • Historic Brownsville Museum - 2.4 mi / 3.8 km
  • Gladys Porter Zoo - 3 mi / 4.8 km
  • Valley Baptist Medical Center - 3.3 mi / 5.3 km

Getting around

  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.) - 15 min drive
  • Brownsville-South Padre Island Intl. Airport (BRO) - 10 min drive
  • Valley Intl. Airport (HRL) - 34 min drive

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Best Western Hotel Plaza Matamoros’s small print

Also known as

  • Best Western Hotel Plaza Matamoros
  • Best Western Plaza Matamoros
  • Best Western Matamoros
  • Matamoros Best Western
  • Best Plaza Matamoros Matamoros
  • Best Western Hotel Plaza Matamoros Hotel
  • Best Western Hotel Plaza Matamoros Matamoros
  • Best Western Hotel Plaza Matamoros Hotel Matamoros

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 10 AM to 9 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards, and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Best Western Hotel Plaza Matamoros

    • Does Best Western Hotel Plaza Matamoros offer free cancellation for a full refund?
      Yes, Best Western Hotel Plaza Matamoros does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Best Western Hotel Plaza Matamoros?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Best Western Hotel Plaza Matamoros?
      Yes, there's free self parking.
    • Is there a pool at Best Western Hotel Plaza Matamoros?
      Yes, there's an outdoor pool. Guests have pool access from 10 AM to 9 PM.
    • Are pets allowed at Best Western Hotel Plaza Matamoros?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Best Western Hotel Plaza Matamoros?
      You can check in from 2:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Best Western Hotel Plaza Matamoros?
      Yes, El Patio offers Mexican cuisine. Nearby restaurants include La traviata (5-min walk), Los Carrizales (14-min walk), and La antigua 14 (15-min walk).

    Recent reviews

    Very good 8.0 From 153 reviews

    Exceptional 10.0
    Excellent hotel, clean rooms, friendly staff. Will stay at this hotel again
    Chris, us2 night romance trip
    Exceptional 10.0
    Great place, great staff and service best place to stay
    LaPiloto, us1 night family trip
    Good 6.0
    It’s antique good view good restroom just the ac was not working properly
    Rob, us1 night family trip
    Exceptional 10.0
    Nice decent place to stay at in matamoros. Good price, great breakfast, clean rooms.
    Jacky, us1 night family trip
    Exceptional 10.0
    Perfect location walking distance to shopping. Very clean and cozy.
    Zu, us1 night family trip
    Exceptional 10.0
    Stayed here in Matamoras for a medical procedure. Hotel was extremely up to date, clean and very quite. Complimentary breakfast was really good!! We will definitely stay again when in the area
    us1 night family trip
    Exceptional 10.0
    Friendly staff
    Clean, good location not bad for the price
    Nelson, us2 night family trip
    Very good 8.0
    Really good location, a couple of blocks there is a lot little stores you can shop around. At first it does not look to good but as you approach to the hotel you can see more hotels around it. Hotel really clean, staff super helpful. ( I needed a spoon for my kid medicine at the middle of the night, the front staff help me with one. Parents with children will understand). Food is ok but if you don't like whats on the bar. You can always ask for the menu for additional breakfast at your own cost. The hotel had a construction for some rooms but the staff mention is after 10 a.m. until 5 p.m. not on Sundays. *F.Y.I. If you have reserved your room from one of the online websites with any kid even though they asked you how many children. They are not included for the breakfast, even thought the page let you know the room is reserved for two adult people and can fit 4. But you can always buy any additional breakfast from the menu. The parking lot is on the side there is a guard to open and close in the night. There is a pool which is clean and it was available to use. Free WiFi for those who needed internet. Love the store a couple blocks from the hotel specially if you have kids. They open around 9 a.m. lots of antojitos mexicanos. (mexican snacks) There is catholic church a couple of blocks from the hotel, and a plaza. Hope this info help you.
    us1 night family trip
    Good 6.0
    It’s too expensive for what you get. You could get better quality in other hotels outside the city’s downtown. I wouldn’t recommend this hotel. It’s a very old hotel, and the quality of the rooms is poor.
    Daniel, us2 night family trip
    Good 6.0
    Location, staff, rooms. All good. But those plastic bed covers are the worst things invented. I couldn’t sleep all night. The staff is amazing. The food is good. Just those pillow covers that feel like plastic. Those are the worst.
    us1 night business trip

    Best Western Hotel Plaza Matamoros