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Portals Palace

3.5 star property
Hotel with outdoor pool, near Puerto Portals Marina

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Nestled near Puerto Portals Marina, Portals Palace offers a tranquil retreat with a poolside bar and outdoor pools surrounded by sun loungers. Guests can unwind in the garden or indulge in rejuvenating spa services, while enjoying convenient amenities like free self parking and extended parking.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Limo/town car service
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Lift

Room options

Available filters for rooms
Showing 2 of 2 rooms

Room, 1 Bedroom

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Laptop-compatible safe
  • 50 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Room, 1 Bedroom

Highlights

Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Laptop-compatible safe
  • 50.0 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

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About the area

Map
Torrent, 19, Calvia, Balearic Islands, 07181

What's nearby

  • Puerto Portals Marina - 10 min walk
  • Porto Pi Centro Comercial - 7 min drive
  • Port of Palma de Mallorca - 9 min drive
  • Cala Mayor Beach - 12 min drive
  • Illetas Beach - 14 min drive

Getting around

  • Palma de Mallorca (PMI) - 28 min drive
  • Marratxi Pont d Inca Station - 15 min drive
  • Marratxi Pont d Inca Nou Station - 16 min drive
  • Marratxi Poligon Station - 18 min drive

Restaurants

  • ‪Balneario Illetas - ‬6 min drive
  • ‪Flanigan - ‬9 min walk
  • ‪Tahini Sushi Bar & Restaurant - ‬7 min walk
  • ‪Wellies - ‬9 min walk
  • ‪Purobeach Illetas - ‬6 min drive

About this property

Portals Palace

Portals Palace puts you within a 10-minute drive of Port of Palma de Mallorca and Puerto Portals Marina. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a children's pool are other highlights.

At a glance

DONE

Hotel size

    • 110 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
    • On-site extended parking

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service

Travelling with children

  • Children's pool

What to do

  • Mountain biking
  • Pool table
  • Beach nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Bike hire
  • Pool loungers

Facilities

  • Built in 1968
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Freshen up

  • Bath or shower
  • Bidet
  • Hairdryer (on request)

Stay connected

  • Free WiFi
  • Phone

More

  • Limited housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge
  • Safes in guest rooms can be used for an extra charge

Parking

  • Self-parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Portals Palace Calvia
Hotel Portals Palace
Portals Palace Calvia
Portals Palace
Portals Palace Hotel
Portals Palace Hotel
Portals Palace Calvia
Portals Palace Hotel Calvia

Frequently asked questions

Does Portals Palace offer free cancellation for a full refund?

Yes, Portals Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Portals Palace?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Portals Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Portals Palace?

Yes, there's self parking on site (charges apply).

Is there an on-site casino at Portals Palace?

No, this hotel doesn't have a casino, but Mallorca Casino (7-min drive) is nearby.

What is there to do at Portals Palace and nearby?

Have fun during the warmer months with activities such as mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Portals Palace?

Yes, there's an on-site restaurant.

What's the area around Portals Palace like?

Portals Palace is in Portals Nous, a short 10-minute walk from Puerto Portals Marina.

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Portals Palace Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Fair

Urlaub mit Überraschungen
Bei Ankunft im Hotel 2 Zimmer zugewiesen,nicht tragbarer Zustand.Nach Beschwerden eine Junior - Suit bekommen, unsäglich schmutzig.Nach Beschwerde wurde Zimmer oberflächlich gereinigt.Schlechtes Reinigungspersonal, nettes Personal am Empfang.Frühstück entsprach bei weitem nicht einem 4 Sterne -Haus. Frühstücksterrasse unsauber,täglich mehr Müll. Aus der Zeitung erfahren, dass Hotel am 20.09.2015 endgültig für immer schließt,da Umbau in Wohnungen geplant. Wir hatten aber bis einschl. 30.9. über EXPEDIA gebucht ,ohne einen Hinweis,dass Hotel vorzeitig schließt. So waren wir die letzten Gäste welche durch den einzigen verbliebenen Angestellten ( den Barmann ) am Morgen des 30. 9.2015 ohne Frühstück ,aus dem Hotel gelassen wurden.
This review was submitted before 2018 and has not been verified.

6/10 Good

OK hotel, good location, bit tired in places
OK for the price Don't want to write any more so if you can't accept the review with just the above then I'm not going to bother submitting a review
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

personnel un peu froid
Dommage que le personnel n'ait jamais meme un demi sourire sinon hotel bien placé petite plage tout près et piscine à l'hotel. Bonne surprise : Grande chambre et vue sur mer.
This review was submitted before 2018 and has not been verified.

6/10 Good

Ihan perus hyvä hotelli rauhallisella alueella. Aamupala ihan riittävä, olisi tosin voinut olla enemmän kasviksia. Palvelu hotellissa ihan hyvää, huonesiivous oli päivittäin. Allasalue oli mukava, allasbaarissa palvelu toimi hyvin. Hotellin lähettyvillä muutamia ravintoloita ja marketti. Satamasta löytyy lisää palveluja. Satamaan kuitenkin jonkinlainen laskeutuminen joten takaisin päin hotellille tultaessa joutuu kipuamaan pari aika jyrkkää mäkeä. Hotellin läheltä hyvät kulkuyhteydet Palmanovaan/Magalufiin ja Palmaan joten jos enemmän menoa tai palveluja kaipaa, kannattaa suunnata noihin paikkohin.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

Lage top - Hotel flop
Das Hotel ist in die Jahre gekommen und bedarf dringend der Renovierung. Die Sauberkeit lässt extrem zu Wünschen übrig. Handtücher wurden aber jeden Tag gewechselt. Der Outdoorpool war schmutzig. Das Fitnessstudio war kostenpflichtig. Laut Rezeption 10 Euro pro Tag. Meerblick war für 10 Euro pro Tag Aufpreis möglich. Der Blick war sehr schön in den Hafen von Puerto Portals. Im Zimmer gab es einen Kühlschrank, Klima (die 2 Mal repariert werden musste), Waage, Thermometer, BD, Dusche (bitte auch mal die Trennwände und Hähne reinigen!), Badewanne, Shampoo, Seife, Balkon.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hôtel symp
Hôtel proche de la plage et de petits restaurants sympa situé dans une rue calme. Les chambres sont cependant un peu petites, le ménage laissait un peu à désirer et les boissons n'étaient pas comprises dans kes repas et facturées extrêmement cher mais ma semaine de vacances c'est très bien passé
This review was submitted before 2018 and has not been verified.

4/10 Fair

To stjerner maks.
Portals Palace Hotell ligger i et rolig strøk i sentrum av Portals Nous og er således greit plassert rent geografisk. Hotellet oppgir selv å være et 4-stjerners hotell, men mangler det meste av de tilbud og fasiliteter du forventer å finne. Jeg har bodd på 2-stjerners hotell med betydelig bedre kvalitet. Gardinene dekket ikke hele vinduet. Kjøleskapet/ minibaren var tom og varm. Alt manglet av småsaker som sysett, skopuss, toalettartikler som q-tips, shampoo og balsam, bodylotion. Det var ingen vannkoker, t-eller kaffemulighet på rommet. Ingen buksepresse eller strykejern tilgjengelig på hele hotellet. Ingen vaskerimulighet eller roomservice heller. Resepsjonisten svarte ja og nei på spørsmål men var ellers lite behjelpelig. Vi hadde bestilt dobbeltrom med 1 dobbeltseng men fikk 2 enkeltsenger da hotellet hevdet ikke å ha annet. Rommet var imidlertid rent og stuepikene hyggelige, bassengområdet var OK men uteområdet generelt og vegetasjon spesielt var preget av manglende skjøtsel over lang tid. Vi fikk en svært god pris på oppholdet og trodde vi hadde gjort et kupp, men det var ikke tilfelle. Vi kommer ikke igjen. Ad omveier har vi hørt at hotellet skal bygges om til leiligheter, og det er kanskje like greit
This review was submitted before 2018 and has not been verified.

8/10 Very good

Ruhiges Hotel im Dornröschenschlaf
Ruhig gelegen mit super Nähe zum Hafen. Zu Fuß gut zu erreichen. Alles freundlich u. sauber. Bäder könnten teils besser sein.
This review was submitted before 2018 and has not been verified.

6/10 Good

Portals hotel oui, palace non
En arrivant, la chambre n etait pas a la hauteur de ce qui etait vendu (20m2 en moins, pas de frigo, de minibar, 2 lits simples, pas de lit bébé). Nous avons eu un lit bébé a 23h. Et pour le reste, pas mieux le premier soir, car complet selon la personne "travaillant" ici, pourtant des chambres sont disponibles sur internet, a plein tarif. Le deuxieme jour grace a Hotel.com qui a contacté une personne competente de l hotel, tout est rentré dans l ordre. Nous avons pu avoir une chambre a hauteur de ce qui etait prévu. Très bonne couverture wifi. Service de chambre quotidien. D une maniere générale, très bon produit pour 70€ la nuit, mais surtout pas pour 200€, comme affiché en vitrine.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Ideally situated for beach and village
Initially we were not happy with the room but after speaking to reception the next morning we were upgraded. Staff all very friendly and helpful. Lovely pool area. Only down side - could do with a bit of a spruce up!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Portal Nous getaway
Great resort, great location. Wonderful break away, and will definitely be going back!
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Perfect for cheap getaway.
We stayed for 6 days. It was my second stay at Portals Palace. Its definitely in need of updating but the rooms are clean and the staff are lovely. I heard it has been sold and will become luxury apartments which is a shame. It is in an upmarket residential area with lovely views over the marina and close to the shops and restaurants. Good value for money. We didn't eat at the hotel so cannot comment on breakfast or food. If you want a quiet, cheap getaway before October get in there quickly! The rooms at the back of the hotel 309 509 (I think) are huge and spacious with lovely big bathrooms and afternoon sun but sea view rooms are smaller and no bath, just shower
This review was submitted before 2018 and has not been verified.

4/10 Fair

Ikke tilfreds
Sur hotelreceptionist, mørke værelser, aircon, som blæste lige ned på sengen og ikke kunne indstilles, man skulle betale 5 euro pr dag for at bruge safen, meget gammeldags og kunne to dage i træk ikke få håndklæder til poolen, da de ikke havde flere. Ville ikke anbefale dette hotel til andre. Morgenmaden var fin.
This review was submitted before 2018 and has not been verified.

8/10 Very good

3 night stop over.
We stayed 3nights staff very helpful planning to stop there again.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

super Lage, wir waren schon mal hier und haben vor Ort etwas zugezahlt und dadurch Meerblick bekommen, schöne Aussicht
This review was submitted before 2018 and has not been verified.

6/10 Good

Bra läge!
Ok hotell som tjänar på sitt läge!
This review was submitted before 2018 and has not been verified.

6/10 Good

Für Kurzaufenthalte absolut ausreichend!
Seit nun 3 Jahren reisen wir noch Portals Nous und übernachten immer im Hotel Portals Palace. Das Hotel ist bereits in die Jahre gekommen un die Sauberkeit könnte besser sein, aber für einen Kurzaufenthalt ist es absolut ausreichend. Das Frühstücksbuffet bietet alles was man braucht und das Personal ist immer freundlich. Unserer Meinung ist ist es ein gutes Preis/Leistungsverhältnis und wir werden definitiv nächstes Jahr wieder dort buchen. Kleiner Tipp: Zimmer mit Meerblick buchen...die entschädigen einen wenn man sonst eventuell etwas zu bemängeln hätte.
This review was submitted before 2018 and has not been verified.

4/10 Fair

kein 4 Sterne Hotel normale Zimmer eine Zumutung
das Hotel liegt gut zum Strand ist aber kein 4 Sterne Hotel im Zimmer Fliegengitter defekt, Klimaanlage mit Tesaband repariert, Rückwand von Fernsehtisch rausgebrochen und die Nägel standen heraus das Zimmer war nicht ordentlich sauber. Man hat wohl dann das Zimmer nach massiver Reklamation gewechselt und das andere war einigermaßen ok obwohl dann der Safe nicht funktioniert hat. Abendessen eine Zumutung ab 18.30 stand das gleiche Essen bis 21.30 Uhr. Das Essen war wie Gummi und eine echte Zumutung sorry aber nicht zu empfehlen
This review was submitted before 2018 and has not been verified.

6/10 Good

Afslappende ferie på roligt Hotel
De man ikke tale engelsk på hotellet i hvert fald meget lidt, for dårligt, morgenmad var ok aftensmad mindre god spiste der kun 1 aften. pool området var hyggeligt og fint. Priserne var op mod dobbelt så dyre som i resten af byens restauranter og værtshuse. rom og cola 10 euro hvor andre steder kostede det 6 euro øl kostede 5 euro hvor andre steder 3 euro for samme mængde mærke.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Sehr ruhig gelegen. Charmant.
Alles höflich. Duschwand zu klein, über der Wannenschräge u zu niedrig. Wasser steht überall.
This review was submitted before 2018 and has not been verified.

6/10 Good

PRISVÄRT MED PERFEKT LÄGE!
Perfekt läge på hotellet. Nära till huvudgatan samt båthamnen med flertal restauranger, caféer, pubar samt shopping. Hotellet behöver en upputsning och är mer ett 3 stjärnigt än 4. Vi betalade 10€ extra/ natt och fick ett stort rum/bad med havsutsikt. Väl värt pengarna! Städningen av badrummet kunde varit bättre. Frukosten hade både varmt och kallt att erbjuda. Louis i matsalen var väldigt hjälpsam och får högsta betyg. Poolområdet var ett bra komplement till Beacherna som finns på båda sidor om småbåtshamnen. Expressbuss in till Palma stad tar 20 min och kostar 2:40€. Flygplatsbussen t stan kostar 3€ och så kan man byta till Portals Nous bussen vid Placa d'Espanya. Kan varmt rekommendera hotellet och återkommer gärna!