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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Parador - Cancun

3-star3 stars
Great for families

Good to know

  • Children's pool
  • Free parking nearby
  • Free WiFi
  • Outdoor pool
Av. Tulum No. 26, SM 5 Mz 5, Lote 1, Cancun, QROO, 77500, Mexico

3-star hotel with outdoor pool, near Market 28
  • Free WiFi in lobby and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free parking nearby
    • Free WiFi
    • Outdoor pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This hotel it’s old but it’s clean very close for amenities central ADO is only 2 blocks…Mar 23, 2020
  • Hotel was in a good location, close to transportation.Feb 10, 2020

Hotel Parador - Cancun

More Info: 6823 2342

from S$27
  • Standard Room, 1 Double Bed
  • Standard Double Room, 2 Double Beds

What’s around Hotel Parador - Cancun

Landmarks

  • In Downtown Cancun
  • Market 28 - 16 min walk
  • Plaza Las Americas - 21 min walk
  • Dubai Palace Casino - 27 min walk
  • Benito Juarez Municipal Building - 1 min walk
  • Cristo Rey Church - 6 min walk
  • Ceviche Square - 8 min walk
  • Las Palapas Park - 8 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Children's pool
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Phone
More
  • Daily housekeeping

Special features

Dining

El Alux - Onsite bar.

Hotel Parador - Cancun’s small print

Also known as

  • Hotel Parador Cancun
  • Parador Cancun
  • Parador Hotel Cancun
  • Hotel Parador Hotel
  • Hotel Parador Cancun
  • Hotel Parador Hotel Cancun

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

Optional extras

Breakfast costs between MXN 65 and MXN 200 for adults, and MXN 50 and MXN 200 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Parador - Cancun

  • Does Hotel Parador offer free cancellation for a full refund?
    Yes, Hotel Parador does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Parador?
    Yes, there's free self parking.
  • Is there a pool at Hotel Parador?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel Parador?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Parador?
    You can check in from 3 PM to 6:00 PM. Check-out time is noon.

Recent reviews

Good 7.0 From 297 reviews

Poor 2.0
Greedy
double charged me for my room and refused to return any money. And I have stayed at the hotel about 7 times in the past 6 years.
Richard R., us8 night trip
Poor 2.0
GREEDY and NO CUSTOMER SERVICE
I was charged 2x for my reservation and they would not refund the extra money.
Richard R., us1 night trip
Poor 2.0
Not for Americans
  I made a mistake in booking and now the hotel has refused to return the extra money - US$167(MX$3162). I have been double charged for my room. I have stayed in this hotel 6 or 7 times since 2014 and I would have expected them to be more flexible about rules. But it seems MONEY/GREED is number 1 to them. This is a budget hotel and I have put up with less than ideal conditions. When I checked in this time there was not hot water for the first 24 hours. The deal clerk said it was broken and had no idea when it would be fixed. Always MANAÑA! When the hot water works I have to run the shower about 15 minutes for hot water. And, I won’t elaborate on the black MOLD in the bathrooms.  The free WiFi in public areas means something I have to walk to the other end of the building or go to a different floor. Sometimes standing next to a router it is slower than dial up connection. And the NOISE at night! There is a open air bar in hotel entrance where the music probably can heard over in the hotel zone till 5AM! If you want cheap and inconvenience, this is the place for you.
Richard R., us4 night trip with friends
Poor 2.0
Overcharged
I am being double charged for my room, and management is not ataking calls from Hotels.com to straighten this out.
Richard R., us1 night trip with friends
Very good 8.0
Le service de nettoyage de la chambre ne s'est jamais fait aux mêmes heures. Les premiers jours ils cognaient à la porte à 18h pour le nettoyage. Un peu trop tard selon moi. Après avoir avisé de passer plus tôt, aucun autre problème par la suite. J'y suis resté 23 nuits. Très belle petite terasse avec lumières suspendues, pour une belle ambiance de fin de soirée. Très bruyant, mais ceci est du aux autres clients irrespectueux qui étaient présents. Localisation parfaite. Proche de la station de Bus ADO. Je recommande à tous d'aller sur la rue Nader, juste derrière. Une belle rue avec pleins de resto à découvrir, sushi, pokebowl, mexicain, café, italien. À 5 min de marche il y a une buanderie publique pour laver le linge.
Claudine, ca23 night trip
Very good 8.0
Clean nice
Very nice hotel clean
Alejandro, us2 night family trip
Very good 8.0
Good overall
Very nice centric hotel
Alejandro, us1 night family trip
Very good 8.0
Just a stop over to meet up with a friend then gone to Progreso.
Dana, ca1 night trip
Fair 4.0
No hot water for shower, no wifi in room
Richard, us1 night romance trip
Good 6.0
Convenient location
Limited hot water available for shower. Not a available 24 hours. Pool is great. Reception desk staff are also great.
Richard R., us2 night trip

Hotel Parador - Cancun

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