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All properties in Heidelberg, Baden-Württemberg, Germany
1 room, 2 adults

The Heidelberg Exzellenz Hotel

3-star3 stars
Rohrbacher Straße 29, Heidelberg, BW, 69115, Germany

3-star hotel, convenient to Heidelberg Castle
  • Free WiFi

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Very good set up, easy check in and out, friendly helpful staff, very nice modern rooms,…Aug 30, 2020
  • I loved the Haribo Bears left on my pillow and the lip balm at the front desk. Also, the…Feb 20, 2020

The Heidelberg Exzellenz Hotel

More Info: 6823 2342

from S$163
  • Standard Double Room
  • Standard Single Room
  • Studio (2 People)
  • Studio (1 Person)
  • Triple Room

What’s around The Heidelberg Exzellenz Hotel

Landmarks

  • Heidelberg Castle - 22 min walk
  • Neckar Valley-Odenwald Nature Park - 1 min walk
  • Heidelberg University Library - 16 min walk
  • Neckarwiese - 17 min walk
  • University of Heidelberg Old Campus - 18 min walk
  • Neue Universitaet - 18 min walk
  • Heidelberg Student Jail - 19 min walk
  • Church of the Holy Spirit - 21 min walk

Getting around

  • Mannheim (MHG) - 20 min drive
  • Heidelberg-Weststadt/Südstadt Station - 9 min walk
  • Heidelberg Central Station - 18 min walk
  • Heidelberg-Altstadt Station - 3 min drive
  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 9:00 AM - 3:00 PM. Guests will receive lockbox information.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (EUR 15 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
Languages Spoken
  • English
  • German

In the room

Things to enjoy
  • Individually decorated
Freshen up
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

The Heidelberg Exzellenz Hotel’s small print

Also known as

  • Exzellenz
  • The Heidelberg Exzellenz Hotel Hotel Heidelberg
  • Exzellenz Heidelberg
  • Exzellenz Hotel
  • Exzellenz Hotel Heidelberg
  • Heidelberg Exzellenz Hotel
  • Heidelberg Exzellenz
  • The Heidelberg Exzellenz
  • The Heidelberg Exzellenz Hotel Hotel
  • The Heidelberg Exzellenz Hotel Heidelberg

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Self parking costs EUR 15 per night

Buffet breakfast is offered for an extra charge of EUR 12.5 per person (approximately)

Cribs/Infant beds are available for EUR 10 per night

Pets are allowed for an extra charge of EUR 10 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Heidelberg Exzellenz Hotel

  • Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?
    Yes, The Heidelberg Exzellenz Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Heidelberg Exzellenz Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Heidelberg Exzellenz Hotel?
    Yes. Self parking costs EUR 15 per night.
  • Are pets allowed at The Heidelberg Exzellenz Hotel?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near The Heidelberg Exzellenz Hotel?
    Yes. Nearby restaurants include Cafè Bistro Goodfellas (3-min walk), davinci (3-min walk), and glücklich (3-min walk).
  • Is airport shuttle service offered by The Heidelberg Exzellenz Hotel?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.0 From 87 reviews

Exceptional 10.0
The staff was amazing! We stopped at the wrong train station and they helped us get where we needed to go - so helpful. Rooms are great, just what we needed after a long day of travel. Try the Italian restaurant just down the street - such great food and service!!
us1 night trip with friends
Very good 8.0
We were woken up at 6.30am by the fire alarm because someone apparently'burnt the toast', staff did not apologise or even really acknowledge an issue as people all made they're easy down the stairs. Apart from this the hotel is well located with easy walk too the old town (20 minutes), rooms are large and we had a kitchenette. Note a quiet hotel though as positioned on a corner of a main road
Karen, au1 night family trip
Exceptional 10.0
Great front office staff. They were helpful, answered a ton of questions, gave suggestions of where to go visit, asked how everything was and if we needed anything else, and gave us a departure gift. Cute little building divided up into rooms. Old style key entrance, huge windows, large bathroom.
TarranM, us1 night trip with friends
Good 6.0
Clean and basic hotel in a good location with eazy access
us1 night family trip
Very good 8.0
great, clean, quiet hotel maybe the breakfast could be warmer
katarina, us1 night romance trip
Exceptional 10.0
We had a nice big, corner room for my wife, son, and I. Nice location for Heidelberg, park and walk everywhere from the hotel. Very nice hotel, seems newly remodeled. We enjoyed it very much.
us1 night trip
Poor 2.0
property was good but until now i havent got the receipts
gb3 night business trip
Exceptional 10.0
Wonderful stay! Quiet, clean and friendly staff
The room was extremely clean and quiet, everything in this hotel is really nice. The staff was super helpful, even attending to special non-trivial requests! I would highly recommend this hotel and would be happy to come back to it next time in Heidelberg.
il4 night trip
Exceptional 10.0
Clean, spacious room close to downtown. Would definitely come back. Thank you!
us2 night romance trip
Very good 8.0
Very stylish and comfortable, tea/coffee in foyer, pleasant staff
gb1 night trip

The Heidelberg Exzellenz Hotel