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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Hyatt Ziva Puerto Vallarta - All Inclusive - Puerto Vallarta

4.5-star4.5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, JAL, 48390, Mexico

All-inclusive beachfront property with spa, near Playa de los Muertos
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Beach
Beautiful beach
Service
Fantastic service
Food
Delicious food
Bar
Standard bar

Hyatt Ziva Puerto Vallarta - All Inclusive - Puerto Vallarta

More Info: 6823 2342

  • Ocean View Double
  • Ocean View King
  • Club Ocean View Suite King
  • Club Ocean View Suite Double
  • Swim Up King
  • Swim Up Double
  • Club Ocean Front Hot Tub King
  • Club Ocean Front Hot Tub Double
  • One Bedroom Plunge Pool Suite King
  • King
  • Double
  • Ocean View Balcony King
  • Ocean View Balcony Double
  • Partial Ocean View King
  • Partial Ocean View Double
  • Ocean Front King
  • Ocean Front Double
  • Club Ocean View Swim Up Suite Double
  • Club Ocean View Swim Up Suite King

What’s around Hyatt Ziva Puerto Vallarta - All Inclusive - Puerto Vallarta

Landmarks

  • In South Shore Hotel Area
  • Playa de los Muertos - 20 min walk
  • Olas Altas Street - 27 min walk
  • Playa Estaca - 1 min walk
  • Conchas Chinas Beach - 14 min walk
  • Punta Negra Beach - 28 min walk
  • Los Muertos Pier - 28 min walk
  • Olas Altas Beach - 32 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 36 min drive

At a glance

Key facts

Size

  • 335 rooms
  • Arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 5 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Playground on site
  • Golfing nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Airport transfers
  • Spa/beauty facilities and services

Spa

Vita Mar Oceanfront Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Casa Grande - This restaurant specializes in Mexican cuisine and serves dinner only.

Blaze - This restaurant serves breakfast, lunch, and dinner. Open daily.

Pureza - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Melanzane - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Vivaz - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Hyatt Ziva Puerto Vallarta - All Inclusive - Puerto Vallarta’s small print

Also known as

  • Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
  • Hyatt Ziva Puerto Vallarta
  • Hyatt Ziva
  • Hyatt Ziva Puerto Vallarta In
  • Hyatt Ziva Puerto Vallarta - All Inclusive Puerto Vallarta

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Ziva Puerto Vallarta - All Inclusive - Puerto Vallarta

  • Does Hyatt Ziva Puerto Vallarta - All Inclusive offer free cancellation for a full refund?
    Yes, Hyatt Ziva Puerto Vallarta - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hyatt Ziva Puerto Vallarta - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Hyatt Ziva Puerto Vallarta - All Inclusive?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Hyatt Ziva Puerto Vallarta - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hyatt Ziva Puerto Vallarta - All Inclusive?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hyatt Ziva Puerto Vallarta - All Inclusive?
    Yes, there are 5 onsite restaurants.

Recent reviews

Fabulous 8.8 From 1,455 reviews

Very good 8.0
Great PV Property
When we checked in the room initially assigned had an odor. The front desk receptionist reassigned us to another room that had double beds instead of the king we paid for. However, their was no odor and the room was clean and had a better view. The property is located in an ideal place in Puerto Vallarta. I would stay again and being friends.
Armistead, us3 night trip
Poor 2.0
Never Again!
The people at this hotel were unbelievably rude. I told them upon check-in that my brother would be coming the next day for a couple of hours to have breakfast with me and hang out for 2 hours before I had to leave for the airport (my brother was staying longer). When I went to go get him and returned to the hotel they treated us like we were in prison. They wouldn’t let him in the hotel and then after much discussion they finally let him in, but said he couldn’t come up to the room (which... no big deal), and that he had to stay in the lobby. I felt like I was doing something wrong and their treatment was awful and unjustified. They were radioing each other as I was coming and going from my room during these two hours. Completely unacceptable and disgusting. Never again will I stay there. I love you guys at Hotels.com though, you’re the best ever! Just a bad bad experience with this hotel. I’ll be contacting Hyatt as well to discuss.
Patrick, us1 night trip

Hyatt Ziva Puerto Vallarta - All Inclusive - Puerto Vallarta

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