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ibis Hamburg City

3-star hotel with restaurant, near Moenckebergstrasse

  • Free WiFi
From
S$101

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8.2.Very good.
  • Great location, was within 10 minute walk of the city centre and chocolate museum. We…

    Nov 26, 2019

  • Sadly, the quality of the food in the restaurant is poor. Best option is to walk 4…

    Oct 20, 2019

See all 287 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Shopping
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 252 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • UNESCO Sustainable Property

For families

  • Private bathroom
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains
  • Flat-panel TV
  • Dry cleaning/laundry service

What’s around

  • In Hammerbrook
  • Elbe Philharmonic Hall - 29 min walk
  • Moenckebergstrasse - 8 min walk
  • Hamburg City Hall - 17 min walk
  • St. Michaelis Church - 28 min walk
  • Mehr!-Theater am Großmarkt - 15 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 Double Bed (New Sleep Easy Concept)
  • Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed with Sofa bed

Location

  • In Hammerbrook
  • Elbe Philharmonic Hall - 29 min walk
  • Moenckebergstrasse - 8 min walk

What’s around

Landmarks

  • In Hammerbrook
  • Elbe Philharmonic Hall - 29 min walk
  • Moenckebergstrasse - 8 min walk
  • Hamburg City Hall - 17 min walk
  • St. Michaelis Church - 28 min walk
  • Mehr!-Theater am Großmarkt - 15 min walk
  • Fish Market - 2.7 mi / 4.4 km
  • Planetarium Hamburg - 4.4 mi / 7.1 km
  • Hagenbeck Zoo - 5.6 mi / 9.1 km
  • Volksparkstadion - 6.2 mi / 10 km

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Central S-Bahn - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
  • Hamburg Dammtor Station - 27 min walk
  • Steinstrasse U-Bahn - 3 min walk
  • South Central U-Bahn - 8 min walk
  • Messberg U-Bahn - 10 min walk

At a glance

Hotel size

  • This hotel has 252 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 14 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Bicycle rentals on site

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves dinner only.

Onsite venue #2 - This bar serves light fare only. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Ibis Hamburg City
  • Ibis Hotel Hamburg City
  • Accor Hamburg Alster
  • Ibis Hamburg Alster Hotel Hamburg
  • ibis Hamburg City Hotel
  • ibis Hamburg City Hotel
  • ibis Hamburg City Hamburg
  • ibis Hamburg City Hotel Hamburg

Optional extras

Self parking costs EUR 14 per night

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)

Pets are allowed for an extra charge of EUR 8 per pet, per day

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ibis Hamburg City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14 per night.
  • Yes, dogs are welcome. There's a charge of EUR 8 per pet, per day.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers regional cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Pane e Tulipani (3-min walk), Fillet of Soul (7-min walk), and Körri (8-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
  • Recommended spots to visit include Moenckebergstrasse (8-min walk) and Mehr!-Theater am Großmarkt (0.8 mi), along with Hamburg City Hall (0.9 mi) and Elbe Philharmonic Hall (1.4 mi).
8.2.Very good.
  • 8.0.Very good

    Good location, close to train station as well as harbor area. Enjoyed the room and the breakfast. The only downside was walking through the cloud of smokers standing by the front door at all hours.

    Mickle, 1 night trip, Oct 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    A pleasant stay

    No issues - pleasant stay for business.

    2 night business trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I’m glad there was the sign high on the building. . The building was difficult for me to locate

    1 night trip, Jun 30, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Near everything. Walkable from train station. Dead quiet room.

    5 night romance trip, Jun 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location near the central station, great buffet breakfast but don’t leave it too late or the croissants and the bacon go and great prices

    3 night trip, Jan 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Katie

    Can't complain really, it was just my room was very very hot and the temperature control didn't seem to work.

    Katie, 1 night business trip, Oct 1, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Close to train station!

    Close to main train station at Hamburg, and walkable distance to restaurants. Staff was generally helpful, small restaurant with fair choices, rooms are small but clean. Good stay overall.

    Jasleen, 1 night family trip, Sep 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Modern, clean, quiet, near Hbf, great choice at breakfast = good value for money.

    David, 1 night trip with friends, Aug 27, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Location

    Ibis Hamburg City was a perfect selection of hotel, the location is perfect and close to all major attractions and sight seeing places in Hamburg, the location is few minutes walk from the central train station which was very helpful. The room was nice and clean, so is the lobby of the hotel with very helpful and friendly staff. I will strongly recommend this hotel if you are a tourist in Hamburg.

    Tahir, 1 night family trip, Aug 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Review of Ibis Hamburg City

    This was a nice hotel with everything you would expect from an Ibis. I was happy with my stay. My only complaint is that the hotel is advertised with air conditioning, and the air conditioning was extremely minimal. This cause some discomfort as it was very hot during my stay.

    2 night trip, May 26, 2018

    Verified Hotels.com guest review

See all 287 reviews