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Coastlands Musgrave Hotel

Photo gallery for Coastlands Musgrave Hotel

Front of property – evening/night
Terrace/patio
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Coastlands Musgrave Hotel

Coastlands Musgrave Hotel

4.0 star property
Suburban hotel in Musgrave with spa and restaurant

7.4/10 Good

136 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
315-319 Peter Mokaba Ridge, Durban, KwaZulu-Natal, 4001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Musgrave
  • Durban Beach - 13 min drive
  • UShaka Marine World - 14 min drive

Getting around

  • Durban (DUR-King Shaka Intl.) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Dough Girl - 8 min walk
  • Mugg & Bean - 14 min walk
  • Mochachos Chicken Village - 11 min walk
  • Roman's Pizza - 11 min walk
  • KFC - 6 min walk
Map

About this property

Coastlands Musgrave Hotel

Coastlands Musgrave Hotel offers an airport shuttle (available 24 hours) for ZAR 450 per vehicle one-way. Guests can visit the spa to indulge in massages, aromatherapy or reflexology, and Mediterranean cuisine is served at 315 Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a snack bar/deli and a terrace. The helpful staff and nice bathrooms get good marks from fellow travellers.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (ZAR 60 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Swimming pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Fleur de Lis has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

315 Restaurant – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately ZAR 185 to 200 for adults and ZAR 90 to 150 for children
  • Airport shuttle service is offered for an extra charge of ZAR 450 per vehicle (one-way. Maximum occupancy 4)
  • Late checkout can be arranged for an extra charge of ZAR 350

Children & extra beds

  • Airport shuttle for children between the ages of 9 and 12 costs ZAR 250 (one-way)

Parking

  • Covered self-parking costs ZAR 60 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Coastlands Hotel
Coastlands Hotel Musgrave
Coastlands Musgrave
Coastlands Musgrave Durban
Coastlands Musgrave Hotel
Coastlands Musgrave Hotel Durban
Musgrave Hotel
Coastlands On The Ridge Hotel Durban
Coastlands Musgrave
Coastlands Musgrave Hotel Hotel
Coastlands Musgrave Hotel Durban
Coastlands Musgrave Hotel Hotel Durban

Frequently asked questions

Does Coastlands Musgrave Hotel offer free cancellation for a full refund?
Yes, Coastlands Musgrave Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Coastlands Musgrave Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Coastlands Musgrave Hotel?
Yes, there's a pool.
Are pets allowed at Coastlands Musgrave Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Coastlands Musgrave Hotel?
Yes. Self-parking costs ZAR 60 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Coastlands Musgrave Hotel?
Yes, an airport shuttle is available. The charge is ZAR 450 per vehicle one-way.
What are the check-in and check-out times at Coastlands Musgrave Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of ZAR 350. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Coastlands Musgrave Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (14-min drive) is nearby.
What is there to do at Coastlands Musgrave Hotel and nearby?
Coastlands Musgrave Hotel has a spa and a garden, as well as access to a nearby health club.
Are there restaurants at or near Coastlands Musgrave Hotel?
Yes, 315 Restaurant offers Mediterranean cuisine and garden views.
What's the area around Coastlands Musgrave Hotel like?
Coastlands Musgrave Hotel is a short 17-minute walk from Durban Botanical Gardens and 15 minutes' walk from Musgrave Centre. Travellers say that this hotel is in a good location.

Reviews

7.4

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.3/10

Amenities

7.2/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

8/10 Very good

Dumisani, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

BAD SERVICE AT CHECK IN
very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN
Mrs N, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Sarah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Wesley, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price
Obey, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.
Abdoul, 2-night business trip
Verified Orbitz guest review

2/10 Poor

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Keorapetse Frank, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointed
For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.
Moutie, 2-night trip
Verified Hotels.com guest review