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All properties in Nur-Sultan, Kazakhstan
1 room, 2 adults

Astana Marriott Hotel - Nur-Sultan

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Rollaway/extra beds (free)
2 Dostyq Street, Nur-Sultan, 010016, Kazakhstan

Luxury hotel in Nur-Sultan with indoor pool and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Rollaway/extra beds (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I was displeased with the food service and comfort. The mattresses felt old, need a…Jan 13, 2020
  • Excelente cerca a todo muy cómodo y la ciudad todo superDec 16, 2019

Astana Marriott Hotel - Nur-Sultan

More Info: 6823 2342

from S$96
  • Executive Room, Business Lounge Access (Executive Lounge Access)
  • Suite, 1 King Bed, Non Smoking (Executive Lounge Access)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Executive Lounge Access)
  • Superior Room, 1 King Bed, Non Smoking
  • Royal Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Executive Room, 2 Twin Beds, Non Smoking

What’s around Astana Marriott Hotel - Nur-Sultan

Landmarks

  • Heart of Nur-Sultan
  • Khan Shatyr - 4 min walk
  • Korme Exhibition Complex - 13 min walk
  • Keruen - 15 min walk
  • Bayterek Tower - 24 min walk
  • Kazakhstan Ministry of Foreign Affairs - 24 min walk
  • Singing Fountain - 26 min walk
  • Parliament of Kazakhstan - 29 min walk

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 22 min drive
  • Astana Railway Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 271 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. 24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 94-cm LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Aroma Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. A children's menu is available.

The Lobby Bar - This lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open 24 hours. Open daily.

Vista Restaurant and Bar - This fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Astana Marriott Hotel - Nur-Sultan’s small print

Also known as

  • Astana Hotel
  • Hotel Astana Marriott Hotel Nur-Sultan
  • Nur-Sultan Astana Marriott Hotel Hotel
  • Hotel Astana Marriott Hotel
  • Astana Marriott Nur Sultan
  • Astana Marriott Hotel Nur-Sultan
  • Astana Marriott Nur-Sultan
  • Hotel Astana Marriott Hotel Nur-Sultan
  • Nur-Sultan Astana Marriott Hotel Hotel
  • Astana Marriott
  • Hotel Astana Marriott Hotel
  • Astana Marriott
  • Astana Marriott Nur Sultan
  • Astana Marriott Hotel Nur-Sultan
  • Astana Marriott Nur-Sultan
  • Hotel Astana Marriott Hotel Nur-Sultan
  • Nur-Sultan Astana Marriott Hotel Hotel
  • Astana Marriott
  • Hotel Astana Marriott Hotel
  • Astana Marriott Nur Sultan
  • Astana Marriott Hotel Hotel
  • Astana Marriott Hotel Nur-Sultan
  • Astana Marriott Hotel
  • Astana Marriott Hotel Hotel Nur-Sultan
  • Hotel Astana
  • Marriott Astana
  • Marriott Hotel Astana
  • Astana Marriott Hotel Nur-Sultan
  • Astana Marriott Nur-Sultan

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 6:00 AM to midnight.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Buffet breakfast is offered for an extra charge of KZT 7370 for adults and KZT 3685 for children (approximately)

    Pets are allowed for an extra charge of KZT 40000 per pet, per stay

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of KZT 10200 per vehicle (one-way)

    Train station pick-up and train station drop-off service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Astana Marriott Hotel - Nur-Sultan

    • Does Astana Marriott Hotel offer free cancellation for a full refund?
      Yes, Astana Marriott Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Astana Marriott Hotel?
      Sorry, there's no parking at Astana Marriott Hotel.
    • Is there a pool at Astana Marriott Hotel?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
    • Are pets allowed at Astana Marriott Hotel?
      Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of KZT 40000 per pet, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Astana Marriott Hotel?
      You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Astana Marriott Hotel?
      Yes, there's an onsite restaurant that serves international cuisine.
    • Is airport shuttle service offered by Astana Marriott Hotel?
      Yes, an airport shuttle is available. The charge is KZT 10200 per vehicle one-way.

    Recent reviews

    Exceptional 9.4 From 43 reviews

    Exceptional 10.0
    It was great. Excellent location and good room service.
    Nicoleta, us3 night business trip
    Exceptional 10.0
    Highly recommend
    I booked this hotel for a colleague. She had nothing but good things to say about it. Check in (which I was there for) was easy and the man was very helpful. The hotel is within walking distance of major tourist attractions in Nur-Sultan.
    ie2 night business trip
    Very good 8.0
    Great location within walking distance of several attractions including Khan Shatyr and Bayterek Tower. The staff was helpful in arranging taxis for sightseeing. There is also a convenient money exchange at the hotel.
    Peter, us3 night trip
    Exceptional 10.0
    Could be number one hotel in Nur-Sultan
    Wonderful place to stay, clean rooms, high quality service. Superb pool, sauna and fitness facilities. Excellent Vista Sky Bar - tasty food with fantastic views of the city. On the down side - it would be useful to install high picture quality security cameras in common areas and especially in the luggage storage room. We profoundly regret that, trusting to extremely high reputation of the hotel, we had forgotten to lock our bags before turning them in to the storage room.
    gb3 night family trip
    Exceptional 10.0
    Marvellous Marriott Astana
    Hands down one of the best hotels I’ve had the pleasure of staying in. From start to finish th staff made you feel like they’ve always known you. Providing expert knowledge and even had the time to help teach some of the local language. Each night I looked forward to coming back knowing that it was a great view of the opera house and the lovers park and also in walking distance to lots of the city’s many more attractions. The room itself provided a luxury feel and with enough space just to relax and drift away. Breakfast was an array of choices with a chef on hand to cook any individual requests. Fantastic hotel in a fantastic city.
    Jon, gb4 night trip
    Very good 8.0
    Very good! Easily great with more focus on service
    An excellent hotel. Just occasionally small service weaknesses let it down. Small things, but noticeable. It just takes a little bit better training, and attitude to the customer, I think.
    my3 night business trip
    Exceptional 10.0
    Great staff
    Great staff. Went out of their way to see that we were taking care of.
    Bill, us7 night business trip
    Exceptional 10.0
    Perfect
    Kwok Hou, hk5 night trip with friends
    Exceptional 10.0
    Excellent hotel!
    As always the friendliest staff has made my stay most pleasant and comfortable.
    Ganna, ca2 night business trip
    Very good 8.0
    Great Location
    We had a great corner room overlooking the British designed enormous tent-like entertainment center and the park. The Marriott is in a great location and most places in Astana are walkable from there. Breakfast with an abundance of choice was excellent. Check in was easy and friendly. The indoor pool and spa were well appointed and the staff helpful. I would have liked an outdoor pool given the sunny and warm weather.
    James, gb2 night trip with friends

    Astana Marriott Hotel - Nur-Sultan

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