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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Heart Hotel - Hanoi

2-star2 stars
Great for familiesThis property has good facilities for families.
11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Lakefront hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free local cuisine breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Best value for money
Fantastic service
Great room

Heart Hotel - Hanoi

More Info: 6823 2342

from S$29
  • Deluxe Room, City View
  • Deluxe Double Room, 1 Queen Bed, Lake View
  • Superior Room
  • Deluxe Double Room, 1 Queen Bed, Partial Lake View

What’s around Heart Hotel - Hanoi


  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hanoi Old City Gate - 10 min walk
  • Hanoi Opera House - 16 min walk
  • Ho Chi Minh Mausoleum - 29 min walk
  • Ngoc Son Temple - 5 min walk
  • St. Joseph's Cathedral - 7 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 1:30 PM-midnight
  • Check-out time is 11:30 AM
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
Working away
  • Business center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
  • In-room accessibility
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Heart Hotel - Hanoi’s small print

Also known as

  • Heart Hanoi
  • Heart Hotel Hanoi
  • Heart Hotel Hotel
  • Heart Hotel Hanoi
  • Heart Hotel Hotel Hanoi


For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heart Hotel - Hanoi

  • Are pets allowed at Heart Hotel?
    Sorry, pets and service animals aren't allowed.
  • Is airport shuttle service offered by Heart Hotel?
    Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
  • What are the check-in and check-out times at Heart Hotel?
    You can check in from 1:30 PM to midnight. Check-out time is 11:30 AM.
  • Are there restaurants at or near Heart Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Very good 8.2 From 93 reviews

Exceptional 10.0
Great location, big room and friendly staff.
Really good location close to the lake and in the old quarter. Room was very big and they allowed us to check in much earlier than described, which allowed us to nap shortly after our long flight! Very friendly staff and everything was clean and tidy. Didn’t have the breakfast as left early so cannot comment on this.
Nicholas, gb1 night trip
Exceptional 10.0
very good in service with smile of staffs, although price is reasonable! Location is good for reaching restaurants and pubs. Good for a walk along the lake as well. Breakfast was amazing, cooked upon ur requests !! Kind and friendly staffs.
jp1 night family trip
Exceptional 10.0
Great little hotel in Hanoi.
Great location in the Old Quarter. Friendly, helpful staff. Delicious breakfast. Would definitely stay again. Enjoyed the lovely view of Hoan Kiem Lake from our room.
Kerry, au4 night family trip
Exceptional 10.0
Nice and well located hotel
Friendly staff, nice rooms and super locotion for a cheap price.
Lars, ie3 night family trip
Exceptional 10.0
Great location
Cracking little place for the money. The staff are really friendly and helpful, rooms are spacious and bathrooms functional. The breakfast was tasty and the location is fantastic- really central for everything we wanted to do in Hanoi.
Rachel, gb2 night romance trip
Exceptional 10.0
Great location and staff
Great location in the old town in a quiet building. The staff is fantastic, very accommodating and helpful.
us1 night romance trip
Exceptional 10.0
A nice budget room in a good location. Helpful staff.
Michael, us2 night trip
Very good 8.0
Excellent Value Hotel in Great Location
Good basic value for money hotel in excellent location (heart of old Hanoi in yet a relatively quiet street). Staff friendly and no hassle from staff to go on tours (many hotels in Hanoi are only interested in selling tours) although plenty of brochures atriums and I'm sure they'd be happy to arrange.
Graham, gb5 night romance trip
Exceptional 10.0
The people at the Heart Hotel are WONDERFUL. They were very accommodating, arranging cars and day tours for us at very reasonable rates. The hotel is centrally located in the heart of the old quarter. The breakfast was very good with a VERY WIDE SELECTION of dishes. This is a great value hotel.
Christina, us5 night trip with friends
Very good 8.0
Good Location to visit Ha Noi
Good Location and good price
Tuan, ca1 night romance trip

Heart Hotel - Hanoi

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