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Residences

Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios

5-star ski-in/ski-out residence with spa, near Flaine Ski Resort

  • Free WiFi

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
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Les Terrasses d'Helios, Araches-la-Frasse, 74300, Haute-Savoie, France
9.0.Superb.
  • Brilliant accommodation for ski in ski out holiday. Great facilities. Spar shop and ski…

    Apr 6, 2022

  • The flat was beautiful The services are fantastic they try to accommodate whatever we need

    Jan 12, 2020

See all 72 reviews

Official standards

This property advises that it adheres to Sanitary Protocol (UNPLV - France) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours

The property will be renovating from July 2 2022 to August 28 2022 (completion date subject to change). The following areas are affected:
  • Spa tub
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Kitchenette
    • Non-smoking

    Property highlights

    Main amenities

    • 119 smoke-free guestrooms
    • Weekly housekeeping
    • Ski-in/ski-out access
    • Restaurant
    • Full-service spa
    • Indoor pool

    Feel at home

    • Kitchenette
    • Microwave
    • Refrigerator
    • Separate dining area
    • Separate sitting area
    • Free toiletries

    What’s around

    • Lac de Gers - 24.8 mi / 39.9 km
    • Rouget Waterfall - 29 mi / 46.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard - Apartment 4 people - 1 bedroom
    • Standard - Apartment 6 people - 2 bedrooms
    • Appartement Standard 8 personnes - 3 chambres - Vue montagne
    • Supérieur - Appartement 6 personnes - 2 chambres - Vue Montagne

    What’s around

    Landmarks

    • Lac de Gers - 24.8 mi / 39.9 km
    • Rouget Waterfall - 29 mi / 46.6 km

    Getting around

    • Geneva International Airport (GVA) - 60 min drive
    • Cluses Station - 28 min drive
    • Marignier Station - 34 min drive
    • Bonneville Station - 35 min drive
    map
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    Les Terrasses d'Helios, Araches-la-Frasse, 74300, Haute-Savoie, France

    At a glance

    Size

    • 119 apartments

    Arriving/leaving

    • Check-in time 5:00 PM-midnight
    • Check-out time is 10 AM

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    The front desk is open during the following times:
    • Monday - Saturday: 12:30 AM - midnight
    • Sunday - Sunday: midnight - 8:00 PM
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The restaurant is closed during the summer season.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (5-device limit)

    Parking

    • Onsite self parking (EUR 9 per night)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    The manager

    Speaks: English, French, Spanish

    At the property

    Food and drink

    • Restaurant

    Things to do

    • Downhill skiing on site
    • Snowboarding on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Services

    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Terrace

    Accessibility

    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • Spanish

    In the apartment

    Home comforts

    • Bathrobes

    Things to enjoy

    • Balcony or patio
    • Separate dining area
    • Separate sitting area

    Freshen up

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchenette

    More

    • Weekly housekeeping provided

    Special features

    Spa

    Guests can indulge in a pampering treatment at the residence's full-service spa, Deep Nature. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

    Dining

    La Table d'Hélios - Onsite restaurant.

    Recreation

    On Site

    • Sauna
    • Steam room
    • Downhill skiing on site
    • Snowboarding on site

    Nearby

    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Cross-country skiing nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: EUR 300 per stay

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

    Optional extras

    • Dial-up Internet access is available in guestrooms for an extra charge
    • Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
    • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for EUR 40.0 per week
    • Guests must contact this property in advance to reserve cribs/infant beds and high chair

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Pets are allowed for an extra charge of EUR 12 per pet, per day

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs EUR 9 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

    Policies

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Résidence Pierre Vacances Premium Terrasses d'Hélios House
    • Résidence Pierre Vacances Premium Terrasses d'Hélios
    • Résidence Pierre Vacances Premium Terrasses d'Hélios Flaine
    • Résidence Pierre Vacances Premium Terrasses d'Hélios
    • Résidence Pierre et Vacances Premium Les Terrasses d'Hélios
    • Résidence Pierre Vacances Premium Terrasses d'Hélios House
    • Résidence Pierre Vacances Premium Terrasses d'Hélios Flaine
    • Résidence Pierre Vacances Premium Terrasses d'Hélios House
    • Résidence Pierre Vacances Premium Terrasses d'Hélios Flaine

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 9 per night.
    • Yes, there's an indoor pool.
    • Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees.
    • You can check in from 5:00 PM - midnight. There's a charge of EUR 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.
    • Yes, there's an onsite restaurant, La Table d'Hélios. Nearby restaurants include Les Molliets (4.8 mi), Le chalet d'Clair (5.6 mi), and Restaurant L'Igloo (6.2 mi).
    • Have fun with onsite winter activities like downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the spa tub. Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios also has an indoor pool and a sauna, as well as a steam room.
    9.0.Superb.
    • 8.0.Very good

      An excellent hotel in the mountains close to a town called Flaine. The views are beautiful, the room is well equipped and clean. The hotel staff is attentive and responsive quickly. Note, less suitable for star trips that arrival and departure to the hotel takes about 25 minutes towards.

      8 night family trip, Jul 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great ski accommodation and service

      Great ski accommodation and service. Everything you need for an easy ski trip. Close to Geneva, great ski in ski out location for all levels of skier. Comfortable accommodation with great ski hire shop on site. Friendly and helpful staff allowed us to keep our room until 4pm on last day so that we could ski all day and get changed on comfort. Many thanks.

      Mark, 3 night family trip, Apr 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel for a family skiing holiday

      Great hotel for a family skiing holiday. Location is good for ski in and ski out. The room sizes are large with plenty of space in the living areas. The kitchen is well equipped for cooking and eating in. The service is efficient. There is a very expensive grocery shop on site. The ski lockers and changing room is very good too. The WiFi wasn't great. We didn't eat in the hotel restaurant.

      Anish, 7 night family trip, Apr 4, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      2 bed Apartment sold as suitable for 6. Would have been extremely cramped if 6 in there but fine for 4 people. Great location. Bed very comfy. Would happily return.

      4 night romance trip, Mar 24, 2019

      Verified Ebookers guest review

    • 8.0.Very good

      Ski in / Ski Out is a big advantage. We also used the spa and pool facilities each day which was nice.

      7 night family trip, Mar 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      We had an absolutely amazing stay and look forward to going again next year. The apartment was very well equipped for a family of 4. The kitchen was great (no oven but good stove top and microwave), the two bathrooms were great, and the beds were very comfortable. Easy ski out to the hills and ski back if you are comfortable with a button lift. I am on a snowboard so I took the bus from where the button lift is and would get back about the same time as the kids, who ski. We also really enjoyed the pool, sauna, steam room, and hot tub facilities. The kids would spend an hour or two there each day. The only area I felt they could improve on was that they have a great service where you can order baguette and croissants and they were available for you at the front desk in the morning. However, the croissants were stale both times we ordered them. There is a Spar in the building that had fresher croissants than the ordered ones.

      7 night family trip, Feb 15, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Overall satisfied . Spa full of young children unsupervised , a bit pricey .

      7 night family trip, Jan 21, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Pros Ski in/ ski out was handy. Friendly staff. Clean apartment. Quiet at night. Nice to have coffee machine in the apartment! Cons The jacuzzi outside had ice on the floor and was a hazard, had to be very careful to walk to it... There is a pizza menu stuck down at reception which the receptionist didn’t know what restaurant it was for. The ground by the ski room was very icy and slippery

      7 night trip with friends, Jan 18, 2019

      Verified Ebookers guest review

    • 10.0.Exceptional

      The staff were fantastic very helpful the apartment was modern and well payed out good quality. Great ski in/out facility

      Stewart, 4 night family trip, Jan 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This property worked very well for our first family ski holiday with our two children (5 and 7). Everything you need is there ( ski hire shop, ESF ski school, Spar shop, cafe and Restaurant). There is also a very frequent bus to take you down to Flaine which takes 10mins. A few restaurants do home deliveries for dinners and the spar shop is well stocked so eating in is hassle free. We stayed in a cosy 1 bedroom apartment with a lovely alpine feel. The apartment was clean, modern, warm and well kitted. Not overly roomy for a family of 4 since the lounge was taken up by the sofa bed but sufficient for the time spent in. 2 TVs with international channels and free Wifi. Pool area was very good, perfect depth for my kids to bounce around without needing us so we could just relax by the side of the pool or go into the sauna/steam room. The pool could do with being a few degrees warmer and definitely the outdoor jacuzzi needs the temperature up!

      7 night family trip, Jan 5, 2019

      Verified Expedia guest review

    See all 72 reviews