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West Wood Hotel

Photo gallery for West Wood Hotel

Minibar, in-room safe, desk, soundproofing
Outdoor pool
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
View from room

Overview of West Wood Hotel

West Wood Hotel

4.0 star property
4-star hotel with outdoor pool, near United Nations Office at Nairobi

7.6/10 Good

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
Eldama Ravine Road, Westlands, Nairobi

Guests rated this location 7.6/10 - Good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • Nairobi National Park - 40 min drive
  • Thika Road Mall - 33 min drive

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Nairobi (WIL-Wilson) - 27 min drive
  • Nairobi Station - 22 min drive
  • Syokimau Station - 35 min drive
  • Syokimau SGR Railway Station - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Java House - 18 min walk
  • NewsCafe Sarit Centre - 18 min walk
  • Artcaffe - 12 min walk
  • Roro’s Real Food - 16 min walk
  • Furusato Japanese Restaurant - 7 min walk
Map

About this property

West Wood Hotel

West Wood Hotel offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a snack bar/deli and a terrace are other highlights at this upmarket hotel. The helpful staff and WiFi get good marks from fellow travellers.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Forest Bar – Overlooking the garden, this cocktail bar specialises in international cuisine. Happy hour is offered. Open 24 hours.
Westhouse main restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)

Children & extra beds

  • Cots/infant beds are available for USD 20 per stay
  • Rollaway beds are available for USD 30.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Westhouse One Degree South
Westhouse One Degree South Hotel
Westhouse One Degree South Nairobi
West Wood Hotel Nairobi
West Wood Nairobi
West Wood Hotel Hotel
West Wood Hotel Nairobi
West Wood Hotel Hotel Nairobi

Frequently asked questions

Does West Wood Hotel offer free cancellation for a full refund?
Yes, West Wood Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at West Wood Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at West Wood Hotel?
Yes, there's an outdoor pool.
Are pets allowed at West Wood Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at West Wood Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by West Wood Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at West Wood Hotel?
You can check in from 2 PM - 2 AM. Check-out time is 10 AM.
What is there to do at West Wood Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near West Wood Hotel?
Yes, Forest Bar offers international cuisine and garden views.
What's the area around West Wood Hotel like?
West Wood Hotel is a short 15-minute walk from Westgate Shopping Mall and 15 minutes' walk from The Sarit Centre. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.7/10

Cleanliness

8.0/10

Staff & service

8.5/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sein, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sadia, 2-night trip
Verified Wotif guest review

2/10 Poor

Worst stay ever!
Worst stay I’ve ever experienced. I booked and paid the hotel through Hotels.com however when I got there, they made me pay the rate I already paid a second time, charging me double because I had a guest. This was so unheard of, and I felt completely unsafe in a country I didn’t know at all. This is at very best a 2 star hotel, towels had a bad smell, the room door couldn’t be locked, and there’s no A/C or heater in the room.
Boris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of NBO's Best Kept Secrets Obviously
This is one of Nairobi's best kept secrets. Great, serene ambience you could as well be on a safari with all the wildlife around you. Great friendly staff and one of the best food I have tasted in an NBO hotel. I will stay here again and again.
Orisunmbola, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Fernando, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great Stay
Great convenient location. The hotel is nice although a few minor enhancements would make it excellent. Overall good value for money.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The lights in the room were quite dark and dim. There’s no aircon.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Safari in Nairobi
West Wood Hotel is a special place. Very conveniently located in West Wood, its backyard makes you feel like you are already on safari with monkeys, did-diks, bee-eaters, etc. Very friendly staff and nice rooms.
todd, 1-night trip
Verified Hotels.com guest review