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All properties in Alma, Quebec, Canada

Hôtel Universel

3.5-star hotel in Alma with spa and indoor pool

  • Free WiFi
From
S$140

Image gallery

  • Pool
  • Pool
  • Pool
  • Bathroom
  • Pool
Pool. Image 1 of 36.
1 / 36Pool
9.2.Superb.
  • Pool was very warm. Room was clean. Plenty of towel. -- Mini fridge was way too cold (…

    Dec 26, 2020

  • Clean and spacious room. Very comfortable beds. Nice staff. I really recommend this…

    Aug 13, 2020

See all 247 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 71 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

For families

  • Rollaway/extra beds (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • Lac St Jean Beach - 10.6 mi / 17.1 km
  • Jardin Scullion - 14.2 mi / 22.8 km
  • Fairy Hole Cavern Park - 26.5 mi / 42.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Executive Room, 2 Queen Beds
  • Executive Suite, 1 King Bed

Location

  • Lac St Jean Beach - 10.6 mi / 17.1 km
  • Jardin Scullion - 14.2 mi / 22.8 km
  • Fairy Hole Cavern Park - 26.5 mi / 42.7 km

What’s around

Landmarks

  • Lac St Jean Beach - 10.6 mi / 17.1 km
  • Jardin Scullion - 14.2 mi / 22.8 km
  • Fairy Hole Cavern Park - 26.5 mi / 42.7 km

Getting around

  • Roberval, QC (YRJ) - 61 min drive

At a glance

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Working away

  • Business center
  • Number of meeting rooms - 13
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Pacini - This restaurant specializes in Italian cuisine.

Small print

Also known as

  • Hotel Universel
  • Hotel Universel Alma
  • Universel Alma
  • Hôtel Universel Alma
  • Hôtel Universel
  • Hôtel Universel Alma
  • Hôtel Universel Hotel
  • Hôtel Universel Hotel Alma

Optional extras

Rollaway beds are available for CAD 10 per night

Continental breakfast is offered for an extra charge of CAD 13.50 for adults and CAD 6 for children (approximately)

Policies

Pool access available from 9:00 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hôtel Universel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, Pacini offers Italian cuisine. Nearby restaurants include Microbrasserie Lion Bleu (6-min walk), Le Crapaud (7-min walk), and Café du Clocher (7-min walk).
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hôtel Universel also has an indoor pool and a Turkish bath.
9.2.Superb.
  • 10.0.Exceptional

    Rooms were excellent the only thing was no room service but staff couldn’t accommodate you enough. When asked fresh towels and coffee was delivered to our door. Excellent with our times at the moment. Rooms very nice , everything very clean Very close to all the restaurants

    Sherry, 3 night trip with friends, Aug 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nettoyage de la chambre deficient

    Nous y etions pour 3 jours et le menage se fesait seulement a notre depart. Serviettes de bain les meme pour trois jours

    Michel, 3 night trip with friends, Jul 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful location and an amazingly friendly staff who truly love their work.

    Diane, 3 night business trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Right downtown

    Nice location, good location.

    Sylvain, 1 night business trip, Jan 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Très belle endroit, a découvrir à Alma. Vous allez être surpris.

    Jc, 1 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    L'accueil est très ordinaire.

    Marie-Chantale, 1 night business trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The food at Pacini rest. was good but the service was very slow. Probably due to a lack of personnel.

    2 night family trip, Nov 22, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Excellent stay. Clean hotel nicely located in the centre of Alma.

    1 night business trip, Aug 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    we liked big room on the front of the building looking at the river cascading in front of us. It was really very nice staying there. we appreciated the Pacini Restaurant with excellent food and we ate there several times even though it was beyong our usual spending budget for the convenience of not having to go out for our dinner.

    DoreenVanderwee, 5 night romance trip, Aug 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and modern. Loved everything, including location.

    KV, 1 night family trip, Aug 2, 2019

    Verified Expedia guest review

See all 247 reviews