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Hôtel Universel
3.5-star hotel in Alma with spa and indoor pool
- Free WiFi
- Collect stamps
- Price Guarantee
From
S$140
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Image gallery
9.2.Superb.247 verified Hotels.com guest reviews
Pool was very warm. Room was clean. Plenty of towel. -- Mini fridge was way too cold (…
Dec 26, 2020
Clean and spacious room. Very comfortable beds. Nice staff. I really recommend this…
Aug 13, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 48 hours Gap period enforced between guest stays -
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Easy parking34 positive mentions
Quiet33 positive mentions
Safe27 positive mentions
Convenient26 positive mentions
Dining options26 positive mentions
- Free WiFi
- Pool
- Non-smoking
- Gym
- Air Conditioning
Property highlights
Main amenities
- 71 smoke-free guestrooms
- Daily housekeeping
- Near the beach
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
For families
- Rollaway/extra beds (surcharge)
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
- Iron/ironing board
What’s around
- Lac St Jean Beach - 10.6 mi / 17.1 km
- Jardin Scullion - 14.2 mi / 22.8 km
- Fairy Hole Cavern Park - 26.5 mi / 42.7 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 King Bed
- Standard Room, 2 Queen Beds
- Executive Room, 2 Queen Beds
- Executive Suite, 1 King Bed
Location
- Lac St Jean Beach - 10.6 mi / 17.1 km
- Jardin Scullion - 14.2 mi / 22.8 km
- Fairy Hole Cavern Park - 26.5 mi / 42.7 km
What’s around
Landmarks
- Lac St Jean Beach - 10.6 mi / 17.1 km
- Jardin Scullion - 14.2 mi / 22.8 km
- Fairy Hole Cavern Park - 26.5 mi / 42.7 km
Getting around
- Roberval, QC (YRJ) - 61 min drive
At a glance
Hotel size
- This hotel has 71 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 4 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Continental breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Room service (during limited hours)
Things to do
- Indoor pool
- Fitness facilities
- Full-service spa
- Spa tub
- Free bicycles on site
- Hiking/biking trails nearby
- Downhill skiing nearby
Working away
- Business center
- Number of meeting rooms - 13
- Conference center
Services
- 24-hour front desk
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
Facilities
- Elevator
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible
- Wheelchair-accessible parking
- Grab bar - near toilet
Languages Spoken
- English
- French
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Premium bedding
Be entertained
- TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. The spa is equipped with Turkish bath/hammam.
Dining
Pacini - This restaurant specializes in Italian cuisine.
Small print
Also known as
- Hotel Universel
- Hotel Universel Alma
- Universel Alma
- Hôtel Universel Alma
- Hôtel Universel
- Hôtel Universel Alma
- Hôtel Universel Hotel
- Hôtel Universel Hotel Alma
Optional extras
Rollaway beds are available for CAD 10 per night
Continental breakfast is offered for an extra charge of CAD 13.50 for adults and CAD 6 for children (approximately)
Policies
Pool access available from 9:00 AM to 9:00 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hôtel Universel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
- Sorry, pets aren't allowed.
- You can check in from 4 PM - midnight. Check-out time is noon. Contactless check-out is available.
- Yes, Pacini offers Italian cuisine. Nearby restaurants include Microbrasserie Lion Bleu (6-min walk), Le Crapaud (7-min walk), and Café du Clocher (7-min walk).
- Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hôtel Universel also has an indoor pool and a Turkish bath.
9.2.Superb.247 verified Hotels.com guest reviews
- 10.0.Exceptional
Rooms were excellent the only thing was no room service but staff couldn’t accommodate you enough. When asked fresh towels and coffee was delivered to our door. Excellent with our times at the moment. Rooms very nice , everything very clean Very close to all the restaurants
Sherry, 3 night trip with friends, Aug 7, 2020
Verified Expedia guest review
- 10.0.Exceptional
Nettoyage de la chambre deficient
Nous y etions pour 3 jours et le menage se fesait seulement a notre depart. Serviettes de bain les meme pour trois jours
Michel, 3 night trip with friends, Jul 28, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Beautiful location and an amazingly friendly staff who truly love their work.
Diane, 3 night business trip, Feb 25, 2020
Verified Expedia guest review
- 10.0.Exceptional
Right downtown
Nice location, good location.
Sylvain, 1 night business trip, Jan 15, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Très belle endroit, a découvrir à Alma. Vous allez être surpris.
Jc, 1 night family trip, Dec 27, 2019
Verified Expedia guest review
- 8.0.Very good
L'accueil est très ordinaire.
Marie-Chantale, 1 night business trip, Dec 8, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
The food at Pacini rest. was good but the service was very slow. Probably due to a lack of personnel.
2 night family trip, Nov 22, 2019
Verified Travelocity guest review
- 10.0.Exceptional
Excellent stay. Clean hotel nicely located in the centre of Alma.
1 night business trip, Aug 28, 2019
Verified Expedia guest review
- 10.0.Exceptional
we liked big room on the front of the building looking at the river cascading in front of us. It was really very nice staying there. we appreciated the Pacini Restaurant with excellent food and we ate there several times even though it was beyong our usual spending budget for the convenience of not having to go out for our dinner.
DoreenVanderwee, 5 night romance trip, Aug 25, 2019
Verified Expedia guest review
- 10.0.Exceptional
Clean and modern. Loved everything, including location.
KV, 1 night family trip, Aug 2, 2019
Verified Expedia guest review