Grand Zuri Pekanbaru - CHSE Certified

Photo gallery for Grand Zuri Pekanbaru - CHSE Certified

Primary image
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Grand Zuri Pekanbaru - CHSE Certified

Grand Zuri Pekanbaru - CHSE Certified

3.5 star property
Central Pekanbaru hotel with full-service spa, connected to a shopping center

7.6/10 Good

22 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$43
Price available on 25/07/2022
Map
Jl. Teuku Umar No. 7, Pekanbaru, Riau, 28141
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • 24-hour business center
  • Business center
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Pekanbaru
  • Great Mosque of An-Nur - 5 min drive
  • Pekan Baru Mall - 5 min drive
  • Riau University - 8 min drive
  • Tesso Nilo National Park - 98 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 22 min drive
  • Airport shuttle (surcharge)

About this property

Grand Zuri Pekanbaru - CHSE Certified

Grand Zuri Pekanbaru - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 75000 per vehicle one way. Guests can indulge in massages at the spa, and international cuisine is served at Cerenti, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Taurus Health Club. Services include massages.

The spa is open daily.

Dining

Cerenti - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between IDR 450000 and IDR 750000 for adults, and IDR 400000 and IDR 750000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 75000 per vehicle (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 1.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Zuri Pekanbaru
Grand Zuri Pekanbaru Hotel
Grand Zuri Pekanbaru
Zuri Pekanbaru Chse Certified
Grand Zuri Pekanbaru CHSE Certified
Grand Zuri Pekanbaru - CHSE Certified Hotel
Grand Zuri Pekanbaru - CHSE Certified Pekanbaru
Grand Zuri Pekanbaru - CHSE Certified Hotel Pekanbaru

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

2/10 Poor

I like the breakfast a lot of variety. The location is also very good next to two big malls in Pekanbaru. In front of mall Pekanbaru usually there are taxis waiting for customers, so transport is very convenient.
2-night trip with friends
Verified Expedia guest review

6/10 Good

SHUKRI, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Great staff for an ageing hotel
Staff were extremely helpful and used initiative to meet customer's needs The facilities do need some sprucing up
Victor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Centrally Located
Matt, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great service and above average amenities
Great service provided by hotel staff. However the daily breakfast time smoking allowed in the Aircon section of the dining room permeates to the whole dining hall. That negates the overall experience.
ming, 2-night trip
Verified Expedia guest review

8/10 Very good

At city centre, walking distance to malls
Spacious room with rustic decoration. Breakfast with various selection of local foods however most of foods were repetitive, only main dishes were different each dat. Swimming pool too much chlorine and I had sore eyes for almost 2 days and the smell of chlorine was so strong, still had that smell even after taking shower. Overall, good experience.
Dean, 2-night trip
Verified Expedia guest review

8/10 Very good

Clean comfortable hotel. Not all rooms have external windows -note.
2-night trip
Verified Expedia guest review

8/10 Very good

Okay
Good
Verified Hotels.com guest review

6/10 Good

Please improve your food
Everything is good. But taste of food need to improve
Verified Expedia guest review

8/10 Very good

Good location
No hot water for morning shower
Verified Hotels.com guest review