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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Bastión Luxury Hotel

4.5-star4.5 stars
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001, Colombia

Luxury hotel with spa, near Santo Toribio Church
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Great staff... Very friendly and helpful. Pool is great for being inside the walled city…Nov 6, 2020
  • This hotel is simply outstanding. The bedroom was spacious, the bed was comfortable and…Mar 19, 2020

Bastión Luxury Hotel

More Info: 6823 2342

from S$218
  • Standard Room
  • Standard Twin Room, 2 Double Beds
  • Premium Room
  • Deluxe Room
  • Classic Suite, Ground Floor
  • Luxury Suite
  • Standard Twin Room, 2 Double Beds, Ground Floor
  • Standard Room, Ground Floor
  • Premium Room, Ground Floor
  • Deluxe Room, Ground Floor

What’s around Bastión Luxury Hotel

Landmarks

  • In Cartagena Walled City
  • Clock Tower - 6 min walk
  • Cartagena de Indias Convention Center - 12 min walk
  • San Felipe de Barajas Castle - 22 min walk
  • Bocagrande Beach - 23 min walk
  • Santo Toribio Church - 1 min walk
  • Puerta del Reloj - 6 min walk
  • San Pedro Claver Church and Convent - 9 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Free bicycles nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury Spa. Services include sports massages and facials.

The spa is open daily.

Bastión Luxury Hotel’s small print

Also known as

  • Bastión Luxury
  • Bastión Luxury Hotel Cartagena
  • Bastión Luxury Hotel Hotel Cartagena
  • Bastión Luxury Cartagena
  • Bastión Luxury Hotel
  • Bastión Luxury Hotel Cartagena
  • Bastión Luxury Hotel Hotel

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bastión Luxury Hotel

  • Does Bastión Luxury Hotel offer free cancellation for a full refund?
    Yes, Bastión Luxury Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Bastión Luxury Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Bastión Luxury Hotel?
    Sorry, there's no onsite parking at Bastión Luxury Hotel.
  • Is there a pool at Bastión Luxury Hotel?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Bastión Luxury Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Bastión Luxury Hotel?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Bastión Luxury Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Restaurante 1621 (3-min walk), El Balcón (3-min walk), and Juan Valdez (3-min walk).
  • Is airport shuttle service offered by Bastión Luxury Hotel?
    Yes, an airport shuttle is available. The charge is USD 17 per vehicle one way.
  • Is there an onsite casino at Bastión Luxury Hotel?
    No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min drive) is nearby.
  • What is there to do at Bastión Luxury Hotel and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bastión Luxury Hotel also has a fitness center and a garden, as well as access to a nearby outdoor pool.

Recent reviews

Exceptional 9.6 From 269 reviews

Exceptional 10.0
Excellent location and great facilities. The staff was outstanding as well!
us1 night romance trip
Exceptional 10.0
Absolutely loved Jorge at the pool bar, friendly, kind, warm with great service.
us6 night trip with friends
Exceptional 10.0
The staff was remarkable! From the very first interaction we had with our chauffeur that picked us up from the airport, to the late night receptionist who greeted us so warmly, to the restaurant servers who called us by name each morning at breakfast and let's not forget the rooftop bartender! Every single employee at the Bastion Luxury Hotel was professional, kind, courteous and responsive. I recommend this place over and over! We loved our stay!
Rachel, us5 night trip with friends
Exceptional 10.0
Definitely a 5 star! Everything about this Hotel is amazing. The rooms are gorgeous, the roof top pool is spectacular and top notch customer service. The breakfast was delicious ❤️ Will definitely come back!!
us2 night trip with friends
Very good 8.0
Gorgeous rooftop and pool without crowds and amazing day beds. Very relaxing
Yvette, us2 night romance trip
Exceptional 10.0
Bang for your buck
great hotel on a great location. I couldn’t fault it. It is not one of the big name hotels but I think this is better value than them. Great design, service, food and swimming pool. Comfortable luxurious room.
harald, gb1 night trip
Exceptional 10.0
Very good hotel in every aspect. Only little downside was that quite a few of the waiters in the restaurant had zero English capabilities. It gave us a few misunderstandings :-) All in all highly recommendable hotel wth a lot of small and very nice services that just makes you feel very welcome. The rooftop bar: Go ask for Jorge! He will make your stay feel extra special!
us4 night romance trip
Exceptional 10.0
Absolutely amazing breakfast, lots to choose from. Fresh local food cooked to perfection. Friendly staff. Great location in Cartagena Highly recommend this hotel for anyone staying in Cartagena. Although we stayed 5 nights, 3 nights would be enough to explore the old town.
Paulo, gb5 night romance trip
Exceptional 10.0
This is one of the top hotels we have ever stayed in. It is well designed, attractive, comfortable, well located, and clean. It’s best feature is the entire staff. Everyone was helpful, pleasant, knowledgeable, and courteous without being obsequious. The breakfasts were fantastic and beautiful. The roof top pool and bar is a beautiful addition while not being too noisy. We would return to Cartagena just to stay at this hotel if not for any other reason.
Sherry, us4 night trip with friends
Exceptional 10.0
spectacular service and food and the pool terrace has a warm and relaxing environment. Definitely coming back. Jorge is by far the best!!
us5 night romance trip

Bastión Luxury Hotel