Grand Central Hotel Pekanbaru

Photo gallery for Grand Central Hotel Pekanbaru

Primary image
Outdoor pool
Minibar, free WiFi, bed sheets
Living room
Minibar, free WiFi, bed sheets

Overview of Grand Central Hotel Pekanbaru

Grand Central Hotel Pekanbaru

4.0 star property
4-star hotel in Pekanbaru with spa and outdoor pool

7.8/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. Jendral Sudirman No. 1, Pekanbaru, Riau
Main amenities
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport drop-off
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • Airport shuttle
For families
  • Private bathroom
  • Coffee/tea maker
  • Elevator
  • Minibar
  • Dry cleaning/laundry service
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 8 min drive
  • Free airport drop-off

About this property

Grand Central Hotel Pekanbaru

Grand Central Hotel Pekanbaru is just 4.4 mi (7.1 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or aromatherapy, and Central Seafood serves seafood. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and WiFi.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport drop off (available 24 hours)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (51540 square feet)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator

Languages

  • English
  • Indonesian

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Central Seafood - This restaurant specializes in seafood.
Onsite venue #2 - This coffee shop specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 65000 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Central Hotel Pekanbaru
Grand Central Pekanbaru
Central Pekanbaru Pekanbaru
Grand Central Hotel Pekanbaru Hotel
Grand Central Hotel Pekanbaru Pekanbaru
Grand Central Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

8/10 Very good

Comfortable and good value
This was a good value option for a short stay in Pekanbaru. The building is modern, although it has touches of traditional style, the double height lobby is imposing and tha staff are very helpful. Our bedroom was large and well equipped, though we had to ask for a second towel as none was initially provided. Th3 main drawbacks are the location, which is on a busy main road and not very near places to eat and shop, and the Wi-fi, which was intermittent and slow when it worked at all.
Stephen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Very Nice Hotel
Nice clean and well priced hotel close to everything I needed. Very clean rooms and friendly hotel staff made my stay a pleasurable one.
Verified Expedia guest review

10/10 Exceptional

Good affordable hotel
Pleasant stay.
Verified Hotels.com guest review

8/10 Very good

nice holiday
Overall bagus, room n fasilitas ok, breakfast lumayan namun pool menurut resepsionis baru buka jam 8, telat bgt bukax klo boleh saran bukax jm 6 udah buka
Verified Hotels.com guest review

6/10 Good

Good hotel in centre of town good food
Relax and very quiet place good and very friendly staff
Verified Expedia guest review

6/10 Good

nyaman untuk tidur, tidak nyaman untuk mandi
Kamarnya luas, tempat tidur nyaman. Tapi fasilitas kamar mandi nya kurang lengkap. Tidak ada keset, hanya ada handuk utk badan. tempat sampah dalam kamar hanya ada 1 buah dan kecil. Tapi yg asik, di sekitar hotel ada deretan kuliner durian yg lezat. Over all, nyaman utk tidur dan makan, tapi tidak nyaman utk beraktifitas dalam kamar mandi.
Verified Hotels.com guest review

6/10 Good

tempat tidur kurang nyaman
kamar bersih tapi tempat tidur sprei bekas pakai kelihatan nya
Verified Hotels.com guest review