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Grand Elite Hotel Pekanbaru

4.0 star property
4-star hotel in Pekanbaru with spa and outdoor pool

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Grand Elite Hotel Pekanbaru

Photo gallery for Grand Elite Hotel Pekanbaru

Front of property
Outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Free full breakfast
Lobby

Overview of Grand Elite Hotel Pekanbaru

7.6

Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Komplek Riau Business Centre, Jl. Riau, Pekanbaru, Riau, 28292
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Business centre
  • Meeting rooms
Feel at home
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Superior Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

Deluxe Room

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

About this area

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sop Tunjang Pertama - 15 min walk
  • Sop Ikan Kian Wee - 2 min drive
  • Holycow Steakhouse - 3 min drive
  • Warung Merry - 12 min walk
  • Ikan Bakar Cendana - 19 min walk

About this property

Grand Elite Hotel Pekanbaru

Grand Elite Hotel Pekanbaru offers an airport shuttle (available 24 hours) for IDR 120000 per vehicle one-way. Guests can indulge in massages at the spa, and Pepito Restaurant serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (IDR 5000 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Dining

Pepito Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 120000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 231880 per night

Parking

  • Self-parking costs IDR 5000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Elite Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel
Grand Elite Hotel Pekanbaru
Grand Elite Pekanbaru
Grand Elite Hotel Pekanbaru Pekanbaru
Grand Elite Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Grand Elite Hotel Pekanbaru?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Elite Hotel Pekanbaru?
Yes, there's an outdoor pool.
Are pets allowed at Grand Elite Hotel Pekanbaru?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Elite Hotel Pekanbaru?
Yes. Self-parking costs IDR 5000 per night.
Is an airport shuttle service offered by Grand Elite Hotel Pekanbaru?
Yes, an airport shuttle is available. The charge is IDR 120000 per vehicle one-way.
What are the check-in and check-out times at Grand Elite Hotel Pekanbaru?
You can check in from 2 PM - 9 PM. Check-out time is noon.
What is there to do at Grand Elite Hotel Pekanbaru and nearby?
On-site recreation at Grand Elite Hotel Pekanbaru includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Elite Hotel Pekanbaru also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Grand Elite Hotel Pekanbaru?
Yes, there's an on-site restaurant, Pepito Restaurant.
What's the area around Grand Elite Hotel Pekanbaru like?
Grand Elite Hotel Pekanbaru is a short 14-minute walk from Ciputra Seraya Mall and 7 minutes' walk from Raya Mosque.

Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

Wen Jye, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

호텔스 닷컴으로 예약하고 갔는데, deposit을 내야 한다고, card 결재를 하더니,,,, 다음날 카드 취소가 안 된단다.... 영업일 4일 이후 환불된다고 해서 오긴 왔는데,,,, 아직까지 안되서 전화해서 물어보니, 이제는 14일을 기다리란다.... 설마 4성급 호텔이 사기를 치진 않을거고,,, 기다리기는 하는데,,,, 일처리가 정말 맘에 안든다...
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay in Grand elite hotel
Amazing staff and comfortable stay. Outstanding SPA to pamper you. Also near amenities.
GOH, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Aircon condition need to be improved.. not cold at all as being preset to 26c..
wong, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Spaceous rooms in good location
The hotel is older but rooms are decently sized. It is conveniently located in a precinct with easy walk to several restaurants and shops.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay in grand elite hotel
Good counter and friendly staff, good amenities and walking distance to shopping Malls
GOH, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Spacious rooms & value for money
Nice hotel with spacious rooms and Lobby. Breakfast is just nice. Attached spa and fitness centre. Would like to stay again.
Verified Hotels.com guest review

8/10 Very good

an easy choice for Pekanbaru
a medium sized hotel with Spa and Karaoke, located near Mall Ciputra area. easy to find foods. 'Masa Kok Tong' and 'Seafood Lily' is within walking distance from the hotel
Chow, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review