The Premiere Pekanbaru - CHSE Certified

Photo gallery for The Premiere Pekanbaru - CHSE Certified

Primary image
Outdoor pool
LCD TV
Minibar, in-room safe, blackout drapes, free WiFi
Minibar, in-room safe, blackout drapes, free WiFi

Overview of The Premiere Pekanbaru - CHSE Certified

The Premiere Pekanbaru - CHSE Certified

3.5 star property
3.5-star hotel in Pekanbaru with outdoor pool and bar/lounge

8.4/10 Very good

19 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
Jl. Jendral Sudirman No. 389, Pekanbaru, Riau, 28116
Main amenities
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Private bathroom
  • Garden
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 15 min drive

About this property

The Premiere Pekanbaru - CHSE Certified

A great choice for a stay in Pekanbaru, The Premiere Pekanbaru - CHSE Certified is just 4 mi (6.4 km) from the airport. Guests can indulge in massages, and The Cafe, one of 3 restaurants, serves international cuisine. An outdoor pool, a bar/lounge, and a fitness center are other highlights.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 168 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Dining

The Cafe - This restaurant specializes in international cuisine. Open 24 hours.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Premiere Hotel Pekanbaru
Premiere Pekanbaru
Premiere Pekanbaru Hotel
The Premiere Pekanbaru
The Premiere Pekanbaru CHSE Certified
The Premiere Pekanbaru - CHSE Certified Hotel
The Premiere Pekanbaru - CHSE Certified Pekanbaru
The Premiere Pekanbaru - CHSE Certified Hotel Pekanbaru

Frequently asked questions

Overall score and ratings

8.4

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

10/10 Exceptional

Kya, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place to stay for business travel
1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Good for family stay. Good breakfast spread.
Very good breakfast spread. Should try the many eateries along road at rear of hotel esp Gentlemen Cafe. Very friendly and efficient staff. However, check out could have been processed faster. Will definitely stay at Premiere on next visit.
Ramlan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

during booking, have request for NON SMOKING ROOMS but upon check in was told, all NON SMOKING ROOMS ARE NOT AVAILABLE. after complaining, they have managed to provide the rooms BUT regretfully, the rooms were SMOKING rooms and smells still lingers even though the rooms were sprayed with air freshener. VERY DISAPPOINTED.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

Average hotel..
Got a room upgrade to executive room due to fully booked rooms. However my other colleague got a twin bed instead of double bed and did not get any upgrade. The bed and pillow quality was definitely do not reflect a 4 star hotel standard. They can also improve the Air Con thermostat's which is very noisy when auto on/off switched. Breakfast is quite good, did not had the time to try executive lounge. Would I go back when travelling to Pekanbaru? I don't think so...
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very little parking slot
Verified Hotels.com guest review

10/10 Exceptional

Yuh Chien, 1-night business trip
Verified Hotels.com guest review