Hotel Gudauri Marco Polo

Photo gallery for Hotel Gudauri Marco Polo

Primary image
Indoor pool
Terrace/patio
Frette Italian sheets, minibar, in-room safe, individually furnished
Frette Italian sheets, minibar, in-room safe, individually furnished

Overview of Hotel Gudauri Marco Polo

Hotel Gudauri Marco Polo

4.0 star property
Kazbegi ski-in/ski-out hotel with ski storage and ski rentals

7.8/10 Good

73 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Lounge area
The price is S$141
Price available on 18/08/2022
Map
Gudauri Resort, Kazbegi, 4702
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center
For families
  • Supervised childcare (free)
  • Playground on site
  • Children's club (free)
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Tbilisi Intl. Airport (TBS) - 126 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Gudauri Marco Polo

With ski-in/ski-out access, Hotel Gudauri Marco Polo allows you more time for downhill skiing, snowboarding, and snow tubing. Guests indulge in Swedish massages, then grab a bite to eat at the restaurant. Other highlights at this upscale hotel include an indoor pool, a nightclub, and a free kid's club. Ski passes, storage, rentals, and lessons are also available. The helpful staff and location get good marks from fellow travelers.

Languages

English, Georgian, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Bowling alley
  • Playground
  • Free supervised childcare/activities

What to do

  • Bowling alley
  • Rock climbing
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Nightclub
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Georgian
  • Russian
  • Ukrainian

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snow tubing
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Frette Italian sheets

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This buffet restaurant specializes in regional cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GEL 55 for adults and GEL 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GEL 70.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Gudauri Marco Polo Kazbegi
Gudauri Marco Polo Hotel
Hotel Gudauri
Hotel Gudauri Marco Polo
Hotel Marco Polo Gudauri
Marco Polo Gudauri
Marco Polo Hotel Gudauri
Hotel Gudauri Marco Polo Hotel
Hotel Gudauri Marco Polo Kazbegi
Hotel Gudauri Marco Polo Hotel Kazbegi

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

7.7/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

anabel, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony.
Onsy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff are very helpful and always smiling. They are very polite.
Onsy, 2-night romance trip
Verified Expedia guest review

4/10 Fair

makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear
stefan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Best stay in Georgia!
The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.
Frank, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Highly not recommended!
The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.
Aldrine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ski-in ski-out, great value
The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service
7-night trip
Verified Hotels.com guest review

6/10 Good

Service was not great
The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels
Ajay, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice terrace , nice lobby, nice pool , just at the ski slope
1-night trip with friends
Verified Expedia guest review

6/10 Good

Avely, 4-night trip
Verified Hotels.com guest review