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Hotel Jade

Photo gallery for Hotel Jade

Reception
Exterior detail
Superior Triple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets
Daily cooked-to-order breakfast for a fee
Lobby

Overview of Hotel Jade

Hotel Jade

3.0 star property
3-star hotel with bar/lounge, near Malecon
6.8 out of 10 Good
6.8/10 Good

376 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Calle Santome # 452, Santo Domingo, Distrito Nacional, 10210
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Bar/lounge
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Laundry service
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Free parking nearby

Room options

About this area

What's nearby

  • In Zona Colonial
  • Malecon - 6 min walk
  • Sambil Santo Domingo - 3 min drive
  • Agora Mall - 7 min drive
  • Megacentro Mall - 7 min drive
  • Assembly Hall of Jehovah's Witnesses - 7 min drive
  • Blue Mall - 8 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 30 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive
  • Coronel Rafael Tomas Fernandez Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Grand's Paco's Cafeteria & Bar - 5 min walk
  • Petrus - 6 min walk
  • Restaurante Bella Cristal - 3 min walk
  • EseDeKu - 2 min walk
  • Caciba - 4 min walk

About this property

Hotel Jade

Placing you 0.3 mi (0.5 km) from Malecon and 4.9 mi (7.8 km) from Blue Mall, Hotel Jade offers an airport shuttle (available 24 hours) for USD 45 per vehicle. You can unwind with a drink at the bar/lounge, and cooked-to-order breakfast is available daily. Fellow travellers like the helpful staff and central location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Quinto Bar y terraza – On-site karaoke bar. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 7 per person
  • Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Jade Santo Domingo
Jade Santo Domingo
Hotel Jade Hotel
Hotel Jade Santo Domingo
Hotel Jade Hotel Santo Domingo

Frequently asked questions

Does Hotel Jade offer free cancellation for a full refund?
Yes, Hotel Jade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Jade?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Jade?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jade?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Hotel Jade?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one-way.
What are the check-in and check-out times at Hotel Jade?
You can check in from 3:00 PM - noon. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Hotel Jade?
No, this hotel doesn't have a casino, but Grand Casino Jaragua (3-min drive) is nearby.
What's the area around Hotel Jade like?
Hotel Jade is a short 4-minute walk from Calle El Conde and 6 minutes' walk from Malecon. Travellers say that the area is central and good for shopping.

Reviews

6.8

Good

7.9/10

Cleanliness

7.5/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

6/10 Good

Hunter, 7-night trip
Verified Orbitz guest review

6/10 Good

Everything is fine but I don’t like balcony room, it’s like to sleep outside, the room is very clear, the sunlight is in the room very early in the morning, during the night the light from the street in inside in the room, any way to fix it?
Verified Expedia guest review

4/10 Fair

unfriendly and rude staff. They offer a queen bed but only have double beds.
Verified Expedia guest review

4/10 Fair

The property was in a good location, close to everything. Cleanliness was good. Pictures did not accurately depict the rooms in the hotel, garbage littered the streets, very noisy throughout the day and night, drunken locals fighting and quarreling during the night, locals blasting latin music during the day from 9am-9pm, hotel staff not helpful; they tried to make me stay at the hotel so that i would spend my money at the hotel only, i ordered breakfast which was advertised at 5 USD, then they brought me a menu that advertised the same breakfast for 10USD; the breakfast included 1 egg, 2 small sausage links, 2 dry pieces of toast and a glass of warm juice. They tried to discourage/block me from using local taxis/ubers and pressured me into using the hotel taxi service which was 5 times more expensive than uber, the maids will not clean your room if u dont ask them to, but they didn't tell me that.
Verified Expedia guest review

2/10 Poor

Laura, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect! Thanks!
Hotel Jade was perfect! Thanks so much! Close to Ciudad Colonial, it felt very safe, the staff at the front door and the locked door to the hotel at night really helped to feel very safe. I did not have breakfast there but it is available, there is AC included in the room charge, the rooms are clean, there is hot water, the hotel is overall very nice tile and updated, and the price was perfect!
2-night trip
Verified Hotels.com guest review

2/10 Poor

Seedy Hotel
Sheets were soiled. Asked for clean ones and had to change them myself. Neighborhood noisy and unsafe. My reservation dates were confused so, I was charged a cancellation fee. Front desk clerks not very helpful and didn't speak English.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff, price point was exceptional. Very clean rooms. Surroundings where questionable, but ended up being a great experience allowed us to associate and blend into the community.
Matadi, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Inna, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I want to stay here again
The shower was the best ever my internet was good the place was very clean and presentable just have to tune out the outside noise great price also
Isaac, 2-night trip
Verified Hotels.com guest review