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Hotel Shambala

Photo gallery for Hotel Shambala

Front of property – evening/night
Outdoor pool, pool loungers
Property entrance
Suite | Premium bedding, in-room safe, individually decorated
Breakfast, lunch and dinner served, international cuisine

Overview of Hotel Shambala

Hotel Shambala

4.0 star property
4-star hotel in Kathmandu with spa and outdoor pool

9.2/10 Superb

133 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Bansbari Road, Near Narayan Gopal Chowk, Maharjung, Bansbari, Kathmandu
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Pashupatinath Temple - 5 min drive
  • Boudhanath - 15 min drive
  • Kathmandu Durbar Square - 26 min drive

Getting around

  • Kathmandu (KTM-Tribhuvan Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Olive & Basil Food Hub - 8 min walk
  • Coffee Talk - 6 min walk
  • Cafe Tara - 5 min walk
  • Cafe Nina - 7 min walk
  • Le Sherpa - 2 min drive
Map

About this property

Hotel Shambala

Hotel Shambala is only 3.9 mi (6.2 km) from the airport and offers a shuttle (available on request) for USD 20 per person one-way. Guests can visit the spa to indulge in Swedish massages, facials or body treatments, and international cuisine is served at ERMA RESTAURANT, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include an outdoor pool, a rooftop terrace and a poolside bar. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 9:00 AM to 8:00 PM*

Off-site

  • Area shuttle within 0 kilometers*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ayatana Spa. Services include Swedish massages, Thai massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

ERMA RESTAURANT – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
CLOUD NINE CAFE & LOUNGE – This poolside rooftop bar specialises in regional cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.43 for adults and USD 12.43 for children
  • Airport shuttle service is offered for an extra charge of USD 20 per person (one-way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Contactless check-in is available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Shambala
Hotel Shambala kathmandu
Shambala Hotel
Shambala kathmandu
Hotel Shambala Hotel
Hotel Shambala Kathmandu
Hotel Shambala Hotel Kathmandu

Frequently asked questions

Does Hotel Shambala offer free cancellation for a full refund?
Yes, Hotel Shambala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Shambala?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Shambala?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Shambala?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Shambala?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Shambala?
Yes, an airport shuttle is available from 9:00 AM to 8:00 PM on request. The charge is USD 20 per person one-way.
What are the check-in and check-out times at Hotel Shambala?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Contactless social distancing is available.
What is there to do at Hotel Shambala and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Shambala also has a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near Hotel Shambala?
Yes, ERMA RESTAURANT offers international cuisine, pool views and poolside dining.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Good hospitality,Good food. Will visit again. Thank you for a good time shambala.
Verified Expedia guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Hotels.com guest review

8/10 Very good

LEON, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sudeepto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Azalea, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Jon, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, efficient, helpful staff, good service.
Raghunath, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

nicw
Anand, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very happy with this hotel. Staff were extremely helpful especially Pawan a t the front desk.I liked the rooftop bar/lounge which had a great view over the city.
Lesley Adrienne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Alan and Claire
The hotel could not have been more welcoming. From manager to desk staff, restaurant staff to cleaners this hotel had the most efficient and friendly staff I have ever encountered. Superb facilities including a lovely roof top swimming pool. Food was delicious and location very good. Highly recommended.
Alan, 5-night trip
Verified Hotels.com guest review