All properties in Playa del Carmen, Quintana Roo, Mexico

Sahara Hotel

3-star hotel with casino, near Quinta Avenida

  • Free WiFi

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1 / 165Sahara Hotel
Av. 15 Calle 8, Playa del Carmen, 77710, QROO, Mexico
  • Basic and old, decent location for the price, would stay here again

    Feb 8, 2021

  • Everything was fine, staff was friendly and helpful

    Dec 7, 2020

See all 97 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 40 guestrooms
  • Daily housekeeping
  • Near the beach
  • Casino
  • Outdoor pool
  • Rooftop terrace

For families

  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach Club - 12 min walk
  • Xplor Theme Park - 5.5 mi / 8.8 km
  • Xcaret Eco Theme Park - 5.9 mi / 9.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Standard Triple Room
  • Standard Quadruple Room
  • Family Room
  • Superior Family Room
  • Deluxe Double Room, 2 Queen Beds
  • Deluxe Quadruple Room, 2 Queen Beds

What’s around


  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach Club - 12 min walk
  • Xplor Theme Park - 5.5 mi / 8.8 km
  • Xcaret Eco Theme Park - 5.9 mi / 9.5 km
  • Tres Rios Ecopark - 7.4 mi / 11.9 km
  • Dos Ojos Cenote - 31.2 mi / 50.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
See on map
Av. 15 Calle 8, Playa del Carmen, 77710, QROO, Mexico

At a glance

Hotel size

  • This hotel has 40 rooms


  • Check-in time 2:30 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Airport drop off (available 24 hours)*


  • Onsite self parking (MXN 100 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage
  • Street parking available
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
  • Free reception

Things to do

  • Outdoor pool
  • Children's pool
  • Use of nearby fitness center (discount)
  • Ecotours nearby
  • Scuba diving nearby
  • Casino


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage


  • Year Built - 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden


  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Closed captioned TV

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi


  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1500 per room
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 3 percent

PetsPay at property

  • Pets are allowed for an extra charge of MXN 200 per pet, per day
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs MXN 100 per day
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Sahara Hotel Playa del Carmen
  • Sahara Hotel Hotel Playa del Carmen
  • Sahara Playa del Carmen
  • Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Sahara Hotel Hotel
  • Sahara Hotel Playa del Carmen

*See fees & policies for additional details or extra charges


  • Yes, Sahara Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 100 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
  • Yes, pets are welcome. There's a charge of MXN 200 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:30 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Manne's Biergarten (3-min walk), La Senda (3-min walk), and Romeo Trattoria Pizzeria (3-min walk).
  • Yes, a shuttle from the hotel to the airport is available. The charge is MXN 1500 per room.
  • Yes, the 1076 square-foot casino features 15 slot machines and 3 gaming tables.
  • Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a garden.
  • 6.0.Good

    Outdated not really clean hotel

    This hotel is an okay option just for 1 night. But I could not stay there longer. The hotel is outdated and dirty. The lobby and inside area next to the lobby look interesting and kind of stylish. But my room was awful! It reminded me a road motel’s room. I payed aprox $27 per night with all taxes included, and I believe this price is right for the hotel’s quality.

    Albert, 1 night trip, Dec 2, 2020

    Verified guest review

  • 10.0.Exceptional

    Playa del Carmen stay

    Nice hotel for a good price. Balcony was nice to sit out on with nice breeze. Everything very clean but the bed was a little hard. No elevator on the side I was on. Good staff and friendly. Close to everything and walkable to beach, restaurants and bars.

    1 night trip, Nov 10, 2020

    Verified guest review

  • 4.0.Fair

    Playa de Carmen is nice place to visit. The hotel needs some remodeling and maintenance - WiFi so so not always get hot water not so tidy hotel.

    Eric Ariel, 1 night trip, Nov 9, 2020

    Verified guest review

  • 6.0.Good

    Hotel Exchange Rate

    Hotel is charging your stay in USD with a rate that doesn't exist even at the airport exchange booth. Because of that I had to pay CAD 50.- extra for my 8 day stay. You can ask (Online) to pay at the hotel in USD cash. Cleanless should be improved. Location good.

    8 night trip with friends, Mar 1, 2020

    Verified guest review

  • 2.0.Poor

    Wow - not in a good way

    When booked, wasn't clear that location wasn't in the hotel but a few blocks away. Instead of daily housekeeping as advertised, it was every 3 days. Parking was offsite at the main hotel. Condition of room - atrocious at best. Bug infested plumbing fixtures - creepy crawlers coming through drains. Toilet permanently ringed in brown stained colour. You can get locked on room - need a key to get in and out of room. Very dangerous in case of fire or emergency.

    5 night trip, Dec 28, 2019

    Verified guest review

  • 8.0.Very good

    We spent 2 weeks from Nov23- Dec 7 . The hotel is clean and basic. The pool is small but well maintained and refreshing. We were upgraded free of charge to a superior room that included continental breakfast in the restaurant below. The food was excellent and full breakfasts were well prepared and extremely cheap! The hotel is situated perfectly for exploring Playa,3 blocks from the beach and 2 blocks from 5th and walmart. Service was excellent .Be aware there is no elevator and there are 18 steps to each level with the pool on the roof.There is a safe and a small bar fridge in the room but no coffee maker. Staff lugged our stuff up to our room for us which was very appreciated! I absolutely would reccomend this hotel for anyone traveling on a budget.

    14 night trip with friends, Nov 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was only unpleasant, finding 2 spiders and spider webs in the bathroom, the rest impeccable, all always very attentive.

    Luzmila, 7 night family trip, Nov 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Worth a try

    This hotel is located about 2 blocks from 5th avenue. It is clean and well cared for. Everything is walkig distance and they do have a covered parking lot. There is a rooftop pool and a park across the street.

    kyra, 1 night trip with friends, Oct 14, 2019

    Verified guest review

  • 10.0.Exceptional

    This Hotel is the perfect location by all the stores and restaurants you need. I'm really disappointed in the 3-star review that was given because this hotel is easily 5 stars based on the location and the super friendly staff. I would recommend it to families who need to frequent Walmart often, you know, because of emergencies with the littles. I will always pick Sahara when in PDC!

    Candice, 2 night family trip, Oct 4, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The room was sparse and the lighting was harsh. It was just a bed and aircon. The location is good, but it was a bit blah.

    Darius, 1 night business trip, Jul 22, 2019

    Verified guest review

See all 97 reviews