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The Ancient Gatehouse Hotel

Guesthouse with 1 restaurants, connected to a shopping center, near Wells Cathedral

  • Free WiFi
From
S$161

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20 Sadler Street, Wells, BA5 2SE, England, United Kingdom
8.2.Very good.
  • This is a beautiful old building very close to the cathedral. I had a wonderful meal…

    Sep 5, 2021

  • Small room but good. Lovely staff

    Aug 16, 2021

See all 36 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Terrace
  • Garden
  • Front desk safe

Feel at home

  • Private bathroom
  • Separate bedroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Wells Cathedral - 2 min walk
  • Wells & Mendip Museum - 2 min walk
  • Vicar's Close - 4 min walk
  • Ebbor Gorge - 4 min walk
  • Wells Bishop's Palace - 5 min walk
  • Mendip Hills - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room
  • Room
  • Room, 1 Twin Bed
  • Double Room
  • Superior Double Room

What’s around

Landmarks

  • Wells Cathedral - 2 min walk
  • Wells & Mendip Museum - 2 min walk
  • Vicar's Close - 4 min walk
  • Ebbor Gorge - 4 min walk
  • Wells Bishop's Palace - 5 min walk
  • Mendip Hills - 8 min walk
  • Wookey Hole Caves - 40 min walk
  • Glastonbury Abbey - 6.2 mi / 10.1 km
  • Glastonbury Tor - 6.7 mi / 10.9 km
  • Clarks Village - 7.7 mi / 12.4 km
  • Royal Bath and West Showground - 8.5 mi / 13.6 km

Getting around

  • Bristol International Airport (BRS) - 27 min drive
  • Castle Cary Station - 21 min drive
  • Bruton Station - 24 min drive
  • Frome Station - 27 min drive
map
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20 Sadler Street, Wells, BA5 2SE, England, United Kingdom

At a glance

Size

  • 9 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 0
  • Year Built - 1473
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Italian
  • Romanian
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rugantino - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Ancient Gatehouse Hotel Wells
  • Ancient Gatehouse Hotel
  • Ancient Gatehouse Wells
  • Ancient Gatehouse
  • The Ancient Gatehouse
  • The Ancient Gatehouse Wells
  • The Ancient Gatehouse Hotel Wells
  • The Ancient Gatehouse Hotel Guesthouse
  • The Ancient Gatehouse Hotel Guesthouse Wells

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Ancient Gatehouse Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, Rugantino offers Italian cuisine. Nearby restaurants include Coffee#1 (3-min walk), The Greek Taverna At The Sun (3-min walk), and Beah (4-min walk).
  • The Ancient Gatehouse Hotel has a garden.
8.2.Very good.
  • 10.0.Exceptional

    Old old building but the room was very well designed to adapt to modern needs. Good shower/bathroom. Great bed. Lovely location on the Cathedral green. Loved it.

    1 night family trip, Jul 14, 2021

    Verified Expedia guest review

  • 8.0.Very good

    2 hair conditioners, no shampoo.

    All is good as long as you don't expect yo get a room with the view of the Cathedral. Yes, the stairs are rickety, but it's an old building. Breakfast was nice and the staff were very friendly and helpful. Would I stay there again? Most definitely, Yes.

    Roger, 1 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    We are giving this hotel a poor review due to the fact that the day before arrival we were contacted and told that there would be no breakfast or dinner served during our stay! When we checked in we were given a key and had to find our own way to the room we had been given. One member of staff was standing outside smoking and made a very poor attempt to offer to help with our luggage. The room was clean and we had a great view of the cathedral but be warned the bells chime every quarter of an hour so we did not have a hood nights sleep. When we checked out there was no member of staff there to take payment, we rang the mobile number on the door of the hotel but there was no answer, we sent a text message to the same number to sort out payment but have so far heard nothing. There were other guests staying at the same time who also thought it bizarre that there was no member of staff availabl.

    1 night romance trip, Aug 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A hotel with character

    A lovely hotel with an amazing view of the cathedral from the top room (if you can cope with the spiral staircase!) A room with character and very clean. The bathroom is in an adjoining room. Only complaint is that we had to let ourselves in to the hotel and saw no-one (apart from the cook) until we were leaving. We had been promised a free breakfast each morning as part of the booking but the cook knew nothing about it, so we had to buy a breakfast elsewhere. We were happy to have the hotel to ourselves but I think others may have been disturbed. Obviously this was a result of Covid 19 but it would have been nice to know. Otherwise I would recommend the hotel for its comfort, cleanliness and character.

    John, 2 night trip, Jul 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    2 night stay

    Fabulous location with amazing view of the cathedral from our room. Good hosts Can’t comment on breakfast as this was unavailable due to covid restrictions.

    ann, 2 night trip, Jul 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Great location. Lots of old features. Hotel could do with updating. On arrival told the four poster bedroom we'd booked was being refurbished "let's go and see what it looks like". It was almost finished but no heating connected in the bathroom (February booking). Shown 2nd room (no heating apart from old dented convector heater plugged in). Choice of two other rooms which at least were warm. Not great facilities, had to crawl under desk to unplug light to plug in phone charger. Good breakfast.

    Kevin., 1 night family trip, Feb 4, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Disappointed by the Ancient Gatehouse Hotel

    We ended up noy staying there. Just walking up the rickety staircase covered in yellow plastic sheeting to the tiny, overheated room was surreal...The atmoshere in this place: funereal. Not what one would expect, especially at that tariff which we were forced to pay when the young porter and the chamber maid eventually got hold of the owner on the phone. I am gravely disappointed and also angry to have had to pay the full price of £ 112.00 for this failed booking.

    Vera, 1 night family trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An amazing two day stay

    We thoroughly enjoyed our break at the hotel, staff friendly and efficient.

    Brian, 2 night trip, Nov 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful room with a view

    Fantastic!

    R, 1 night trip, Nov 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Our stay was excatly what we needed, the hotel staff were excellent and very friendly, the hotel was great, very quirky and the veiw from the bedroom window of the cathedral was just brilliant. The restaurant food was also very good. We will be back again.

    L, 2 night trip, Oct 25, 2019

    Verified Hotels.com guest review

See all 36 reviews