All properties in Nizwa, Al Batinah South Governorate, Oman

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful resort but over priced for what you get.
Was a beautiful hotel with excellent service overall. Though the 2nd day the server at the restaurant kept asking us to be patient even though we waited 20 mins to get menus or acknowledged The rooms and property are beautiful but over priced. Food too was over priced and wasn’t great. For the price we paid meals should have been included and certainly should have tasted better. In addition.. our car broke down and they didn’t provide a free ride down the mountain. Again for the price we paid, feel that should have been included. I’ve stayed at gorgeous resorts before for a fraction of the cost. Activities weren’t all free either.
Hema, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

From the beautiful mountain views to the excellent staff, this hotel is the oerfect destination in Oman.
Robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Franz, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Carolyn, 2-night trip
Verified Hotels.com guest review

6/10 Good

The standard of food is shockingly poor
tarlowchan, 2-night romance trip
Verified Expedia guest review

4/10 Fair

totally disappointed
The only thing we enjoyed was the views and the hospitality and manners of the original Omani front reception Unfortunately very disappointed, so many things far away from expectation and wouldn't recommend it as a 5star hotel at all. 1. Google navigation didn't work so we got lost for almost 2 hours 2. Calls to the hotel to help guide us 3 times till we were told we need to add on a Google app to be able to follow the new navigation they sent which should have been on the email of the booking 3. Food was too expensive very ordinary basic presentation and all utensils plates/ cups/ saucers were worn out and chipped from heavy wear and tear 4. Waiters were very difficult to communicate with due very poor and heavy English 5. The room smelled mouldy and many small 🐜 ants 6. Essentials not available in the room as in any 5star resort. Though we requested 2days in a row and were promised they never reached us 7. The furniture is worn out and cracked in many places 8. No ironing board 9. Safety box in room not working 10. No near gas station so be sure to have a full tank before you start your climb towards the resort It was a waste of good money and a weekend should get a compensation for this stay seriously
Masarra, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Not very great. Not many facilities. Limited restaurant and food options. Not great activities. Limited pool time. Star gazing the best…
Hettish, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vary relaxing stay at alila, will do it again ♥👌
Ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
There must be a door rather than curtains for the washroom entry. Secondly the bath cubical door must not be see through specially for family stay with children. Other things were very good including service and cleanliness.
2-night family trip
Verified Hotels.com guest review