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1 room, 2 adults

Hello Lisbon Castelo Apartments - Lisbon

4-star4 stars
Great for familiesThis property has good facilities for families.
Rua de São Tomé, 26, Lisbon, 1100-562, Portugal

Upscale apartment with kitchenette, near Castle of Sao Jorge
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 186 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Best value for money
Could use a good cleaning
Service could be improved

Hello Lisbon Castelo Apartments - Lisbon

More Info: 6823 2342

from S$127
  • Family Studio
  • Apartment, 1 Bedroom
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Apartment, Ground Floor
  • Studio, Ground Floor
  • Penthouse (Studio)
  • Family Penthouse (Apartment)
  • Penthouse (Apartment)

What’s around Hello Lisbon Castelo Apartments - Lisbon


  • In Alfama
  • Castle of Sao Jorge - 6 min walk
  • Lisbon Cathedral (Se) - 7 min walk
  • Santa Justa Elevator - 12 min walk
  • Rossio Square - 13 min walk
  • Commerce Square - 14 min walk
  • Martim Moniz Square - 9 min walk
  • Lisbon City Hall - 14 min walk

Getting around

  • Cascais (CAT) - 17 min drive
  • Lisbon (LIS-Humberto Delgado) - 20 min drive
  • Lisbon Santa Apolonia Station - 9 min walk
  • Lisbon Rossio Station - 15 min walk
  • Lisbon Cais do Sodre Station - 21 min walk
  • Martim Moniz Station - 8 min walk
  • Santa Apolonia Station - 11 min walk
  • Terreiro do Paco Station - 11 min walk
  • Airport pick-up service

At a glance

Key facts


  • 23 apartments
  • Arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Garden
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water

Hello Lisbon Castelo Apartments - Lisbon’s small print

Also known as

  • Hello Castelo
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments Apartment Lisbon
  • Hello Castelo Apartment
  • Hello Castelo Apartment Lisbon
  • Hello Lisbon Castelo
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment Lisbon


Hotel Registry Number: 3751/AL, 3758/AL, 3760/AL, 3764/AL, 3416/AL, 3421/AL, 3423/AL, 3400/AL, 3407/AL, 3409/AL, 3410/AL, 3208/AL, 3234/AL, 3429/AL, 3438/AL, 3439/AL, 3588/AL, 3597/AL, 3599/AL, 3609/AL, 3614/AL.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 343 reviews

Exceptional 10.0
Great stay
The location is excellent, its close to restaurants and attractions. There is the trolley stop right outside the building. However there is no light in the shower and it's very dark
Michele, gbFamily trip
Exceptional 10.0
Great place to stay
Awesome location, nice service, be back for sure
Hector, usFamily trip
Very good 8.0
Nice Apartment but no driving
Checking in is not so friendly as it is through a machine. The screen on machine shows what you key in and others around can see so no confidentiality. Payment by card with pin number required should be stated on Appartment website as not everyone uses pin code for credit card. If you want to stay here, driving is a bad option. Although it stated parking on site, no other info is shown. I parked for less than 41hours and paid 69.10€. This is exorbitant. I wouldnt have chosen this place if info is on website. Apart from these, the area is near to the castle, Cathedral and eateries. Apartment is comfortable and has free self serve laundry service.
Eve, gb2 night family trip
Fair 4.0
Bad experience
One of the worst experience mainly due to two reasons: 1) Noise. My apartment was on the street. It was very noisy when vehicles passing by. The stone street definitely made it the noise louder; 2) n staff around. A lot of problems during check-in and out. I stored by luggage after check-out and found the code for accessing the front door invalid. I tried to ring the staff for 3 times and no answer. Luckily a guest was leaving and opened the door. Talking to the staff over phone for a while to find that there is no power socket in the check-in area. The area is good though, but won't stay again.
au1 night business trip
Very good 8.0
Great location, needs a good clean!
We usually stay in hotels but opted for an apartment on this holiday. We arrived just after 3pm, the self check-in machine had unfortunately crashed so I had to phone the helpline to be given the access code to the apartment. A ground floor apartment with door straight onto the street. wasn't too much of a problem except when when wet, there's no shelter whilst entering the electronic door code (There are no keys). The apartment was spacious with a comfortable double bed, kitchen (couldn't get the lights to work), dining table, sofa bed (which looked in really poor condition with the coating coming off). The bathroom was fine with a good shower. although a little mouldy around the shower door. The apartment has a concrete floor which is sealed. There needs to be a door mat to wipe your feet on as you walk straight from the street into the apartment. I spilled some water on the floor, when I wiped it up the cloth was very dirty so the floor needs a heavy clean! I would stay again, the price was good for an excellent location. The tram stop is metres from the apartment, only 5 mins into the city, plenty of restaurants and bars around and easy to walk if you don't mind hills..
Gary, gb7 night romance trip

Hello Lisbon Castelo Apartments - Lisbon

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