All properties in Jeju City, Jeju, South Korea

Lotte City Hotel Jeju

4-star Jeju City hotel with outdoor pool, connected to a shopping center


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83, Doryeong-ro, Jeju City, 63127, Jeju, South Korea
  • The hotel missed cleaning up the room for one day. And staff did not seem apologetic…

    Feb 8, 2020

  • Spacious room. Great location. Can improve on amenities. For instance, cotton buds are…

    Oct 23, 2019

See all 1,299 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place

Guests rated location

  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 255 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport drop-off

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown Jeju City
  • Cheju Halla General Hospital - 3 min walk
  • Nuwemaru Street - 6 min walk
  • Jeju Five-Day Folk Market - 20 min walk
  • Nexon Computer Museum - 32 min walk
  • Halla Arboretum - 38 min walk

Enter dates for 2 guests

  • Standard Double Room, City View
  • Standard Twin Room, City View
  • Standard Triple Room, City View (3 Single beds)
  • Standard Family Twin Room, City View (Double + Single Bed)
  • Deluxe Double Room, Mountain View (High Floor)
  • Deluxe Double Room, Ocean View (High Floor)
  • Deluxe Twin Room, Mountain View (High Floor)
  • Deluxe Twin Room, Ocean View (High Floor)
  • Family Twin Room, Mountain View (Deluxe, High Floor)
  • Family Twin Room, Ocean View (Deluxe, High Floor)
  • Superior Suite Double Room
  • Superior Suite Family Twin Room
  • [Room Randomly Assigned Upon Check In]

What’s around


  • In Downtown Jeju City
  • Cheju Halla General Hospital - 3 min walk
  • Nuwemaru Street - 6 min walk
  • Jeju Five-Day Folk Market - 20 min walk
  • Nexon Computer Museum - 32 min walk
  • Halla Arboretum - 38 min walk
  • Jejuhyanggyo Confucian School - 44 min walk
  • Dodu Marina - 44 min walk
  • Jeju Stadium - 44 min walk
  • Yongyeon Pond - 45 min walk
  • Iho Beach - 2.5 mi / 4 km

Getting around

  • Jeju Intl. Airport (CJU) - 7 min drive
  • Free airport drop-off
See on map
83, Doryeong-ro, Jeju City, 63127, Jeju, South Korea

At a glance

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 22 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may access the pool once a day for a maximum of 1 hour. Access to the pool is available on a first-come, first-served basis and limited to 17 guests at a time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free airport drop off from 9:00 AM to 3:30 PM*


  • Free covered onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Water dispenser

Things to do

  • Outdoor pool
  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 3


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


C`cafe - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

C`Lounge - This bar is located by the pool. Open daily.

Small print

Also known as

  • Lotte City Hotel Jeju
  • Lotte City Jeju
  • Lotte Hotel Jeju City
  • Lotte Jeju City Hotel
  • Lotte Hotel Jeju Seogwipo, Jeju-Do
  • Lotte City Hotel Jeju Hotel
  • Lotte City Hotel Jeju Jeju City
  • Lotte City Hotel Jeju Hotel Jeju City

Optional extras

Buffet breakfast is offered for an extra charge of KRW 25000 for adults and KRW 20000 for children (approximately)


This property's rooftop outdoor pool is closed periodically due to weather conditions.

Pool access available from 10 AM to 8:30 PM.

This property advises that guest safety measures are currently in place.

Social distancing measures are in place and reservations are required for some onsite facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Lotte City Hotel Jeju does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 8:30 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, C`cafe offers local and international cuisine, ocean views, and poolside dining. Nearby restaurants include 마황제 (6-min walk), 88돼지 (7-min walk), and Olrae Guksu (7-min walk).
  • Yes, a free shuttle to the airport is available from 9:00 AM to 3:30 PM at scheduled times.
  • Lotte City Hotel Jeju has an outdoor pool and a sauna, as well as a fitness center.
  • 8.0.Very good

    Nearby airport, city, Lotte duty free building. Good!

    Angel, 2 night family trip, Apr 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Near Jeju Airport

    Very near jeju airport. Lotte duty free shop is right downstairs. Hotel buffet breakfast is ok. Room is big and clean.

    Lim, 3 night family trip, Apr 17, 2019

    Verified guest review

  • 6.0.Good

    Nice hotel, everything is good until our 5th day ( we stayed 6days 5 nights) where we went for our breakfast which is supposed to be up until 10am, as written in our itinerary and as told by the receptionist when we checked in. We went up at the 22nd floor, where the buffet is served, at 9:40am, and its closed already. My girlfriend talked to a Chinese staff and the Chinese staff, trying to be guest friendly, talked to the Manager that we will not be long eating. The Manager talked to the staff and was angry. So my Girlfriend and me never had our breakfast. That Manager is not supposed to be there, working in a service and hotel industry. And thats just an opinion. Anyway, we’ll be back again at Jeju in future as it is a nice place, but we will never ever book that Lotte City Hotel at Jeju, again.

    Franz, 5 night trip, Jan 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome pwesome!

    Suhaimi, 3 night trip, Nov 16, 2018

    Verified guest review

  • 8.0.Very good

    Good hotel in location near to food n shopping

    Hotel in good location near shopping and restaurants... breakfast buffet was also very good... only “complaint” was having to pay USD17 for brekkie for my 7yo... a touch expensive for a child meal I tot

    3 night family trip, Sep 1, 2018

    Verified guest review

  • 8.0.Very good

    위치 굿, 깨끗함

    제주 신시가지(노형동) 내로 근처 번화가 등 저녁에 레스토랑, 쇼핑 등을 즐기기에는 좋은 장소였음.

    Do Hyeon, 2 night trip, Apr 8, 2021

    Verified guest review

  • 8.0.Very good

    Lotte Jeju City

    Great location Hotel could have more restaurant and bar options

    PA, 2 night family trip, Oct 1, 2020

    Verified guest review

  • 10.0.Exceptional

    Comfortable Stay

    The room was extremely comfortable and had a great view overlooking the airport. The rooftop pool and spa were the highlights for me, being especially incredible after the sun went down?

    Robert, 1 night trip, Aug 8, 2020

    Verified guest review

  • 10.0.Exceptional

    They provided excellent service. I enjoyed the warm swimming pool

    4 night family trip, May 4, 2020

    Verified CheapTickets guest review

  • 8.0.Very good

    Located near the airport and near shopping and food streets of the city. Staff very polite and helpful. Room was comfortable and clean. Room service menu not impressive.

    Puvie, 3 night romance trip, Dec 13, 2019

    Verified Expedia guest review

See all 1,299 reviews